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Ford and Stellantis top J.D. Power 2024 vehicle appeal survey

According to the J.D. Power 2024 U.S. Automotive Performance, Execution, and Layout Study, released Thursday, the Ford F-Series Super Duty, Jeep Wagoneer, and Alfa Romeo Giulia emerged as the most appealing vehicles in their segments. This annual survey evaluates new-vehicle owners' assessments of design, performance, safety, usability, comfort, and...
Cox Automotive suggests a notable bounce-back in U.S. new-vehicle sales for July, following a widespread software outage.

U.S. July new vehicle sales forecast shows recovery post-software outage

Jaelyn Campbell - 0
The latest forecast from Cox Automotive suggests a notable bounce-back in U.S. new-vehicle sales for July, following a widespread software outage that affected sales...
Mercedes-Benz Group has revised its profitability target for the year, citing challenges in the Chinese market and ongoing trade tensions.

Mercedes-Benz lowers profitability target amid tough Chinese market and trade tensions

CBT News - 0
Mercedes-Benz Group has revised its profitability target for the year, citing challenges in the Chinese market and ongoing trade tensions. However, the company predicts...
EV charging network ChargePoint recently achieved a significant milestone in its global expansion, reaching 1 million charging ports.

ChargePoint reaches 1 million charging ports amid global expansion

Jaelyn Campbell - 0
EV charging network ChargePoint recently achieved a significant milestone in its global expansion, reaching 1 million charging ports across North America and Europe. Since...

New Car Sales

New Car Sales

The 10 best and worst used cars, trucks and SUVs you can buy in 2024

Arthur Michalik - 0

Top tips for dealers to boost profits and capture market share – John Fitzpatrick | Force Marketing

Inside Automotive CBT News - 0
Every dealer is currently focusing on the start of the selling season, which typically runs from May to September or October. In today's episode...

Consumer demand shifts towards smaller vehicles due to affordability concerns – Charlie Chesbrough | Cox Automotive

CBT Now Jaelyn Campbell - 0
In today's episode of CBT Now, we delve into April sales and what they mean for the automotive industry's trajectory. Charlie Chesbrough, Cox Automotive...

How sales teams can boost their numbers in today’s market – Crissy Burton | Hubler Chevrolet

CBT Now Jaelyn Campbell - 0
Recent data indicates that sales leads have decreased due to factors such as interest rates, vehicle prices, and inventory availability. This puts pressure on...

Dealership Management

Driving Solutions

Inside the innovative call monitoring and hosted phone system – Eric Glass & Dave Malone

CBT News - 0

How automotiveMastermind is revolutionizing dealership profits with advanced data and AI – Matt Leone

Driving Solutions CBT News - 0
Dealers may not realize just how much data is coming into their dealership. Since 2012, automotiveMastermind has been the automotive industry's trusted data and...

Rethinking time management for creativity and innovation in the knowledge-driven age – David Kadavy

CBT Now CBT News - 0
We often discuss managing our time better, but what about our minds? Joining us on the latest episode of CBT Now to discuss some...

Joe McCabe on sales trends, EV market evolution, and future automotive challenges

CBT Now CBT News - 0
Now that we’re halfway through the year, what are experts predicting, from sales numbers to EVs and other industry trends? Joining us on the...

Dealer Interviews

Inside Automotive

Northwood University interns and Cox Automotive foster future industry leaders – Zak McLeod & Jason Jager

CBT News - 0

How Mohawk Chevrolet’s ‘Office’ parody videos are revving up social media success

Inside Automotive CBT News - 0
Two digital content creators at Mohawk Chevrolet have taken social media by storm with their hilarious and relatable videos based on the hit show,...

Ben Keating reveals recovery and resilience post-hurricane and CDK outage

Inside Automotive Jaelyn Campbell - 0
Earlier this month, Hurricane Beryl made its way to the city of Houston and surrounding areas causing death, damage, and left many residents without...

Andy Wright reveals insight into Hyundai-Amazon partnership and CDK ransomware attack

Inside Automotive Jaelyn Campbell - 0
On today's episode of Inside Automotive, Andy Wright, Managing Partner of Vinart Dealerships, joins host Jim Fitzpatrick. In this insightful interview, Wright delves into...

Used Car Sales & Remarketing

Pre-Owned Sales / Remarketing

How to Manage the Off-Lease Vehicle Shortfall

Arthur Michalik - 0

Market Rebounds: Signs of normalcy as buyers return amidst growing inventory – Joseph Yoon | Edmunds

CBT Now Jaelyn Campbell - 0
Affordability has been a major concern for dealers and consumers. In today's episode of CBT Now, we'll learn how the market performed in the...

Navigating trade-in objections: why slow and steady win the race — Sean Gardner | Joe Verde Group

CBT Now Colin Velez - 0
Trade-in negotiations can be tricky for salespeople to navigate, as a disappointing appraisal can quickly sour the client relationship. How can dealership teams set realistic...

4 things dealers are keeping top of mind this year

Pre-Owned Sales / Remarketing Randy Barone, Vice President, Business Development at ACV - 0
2024 offers a glimmer of hope for auto dealers navigating the tricky terrain of used car sales, despite lingering market uncertainties and a notable...

Automotive Industry Trends

Automotive Industry Trends

Overcoming challenges facing dealerships and innovative solutions

Arthur Michalik - 0

Auto repossessions surge amid economic strain: A looming crisis for dealerships

Automotive Industry Trends Steve Mitchell - 0
In the wake of mounting inflation and soaring interest rates, millions of Americans face a harsh reality—the inability to sustain exorbitant monthly vehicle payments....

Are electric vehicles the future of planned obsolescence in the automotive industry?

Future of Automotive Steve Greenfield - 0
Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the...

Navigating affordability and consumer resilience: Insights from Urban Science’s 2024 Harris Poll Study – Eric DeMont

Driving Solutions CBT News - 0
In the ever-evolving automotive landscape, understanding car buyers' intricate behaviors and sentiments is paramount for dealers striving to stay ahead. Joining us on today's...

Marketing & Advertising

CBT Now

Understanding SEO: Essential tips for dealerships from automotive SEO expert Greg Gifford

CBT News - 0

Connected marketing: What is connected marketing and why does it matter for your dealership?

Automotive Marketing Ben Stewart - 0
Car dealerships receive sales and service leads through many channels. While your dealership’s experience may vary, many dealerships spend their monthly advertising dollars on...

The power of language: Understanding its impact on communication, persuasion, and decision-making – Jonah Berger

Inside Automotive Jaelyn Campbell - 0
The words we choose have the potential to shape the world around us. If we select words that are not just meaningful but also...

Should your salespeople have Facebook pages

Automotive Marketing Ben Stewart - 0
Facebook is a bit different from other social networks in that it’s commonly used for direct communication, and people check on the regular for...

Association News

Inside Automotive

FADA President Ted Smith discusses challenges and advocacy efforts for 2024-2025

Jaelyn Campbell - 0

Colorado leads the charge with innovative incentives boosting EV adoption – Matthew Groves | CADA

Inside Automotive CBT News - 0
On today's episode of Inside Automotive, Matthew Groves, CEO of the Colorado Automobile Dealers Association, will give us a glimpse of the Association's agenda...

California auto market shows resilience despite Tesla’s decline in market share – Brian Maas | CNCDA

Inside Automotive Jaelyn Campbell - 0
Tesla registrations are down in the state of California. According to the California New Car Dealers Association's first quarter 2024 Auto Outlook report, the...

Educating the public on the strengths of franchised dealerships — Coulter McMahen | LADA

CBT Now Colin Velez - 0
The Louisiana Automobile Dealers Association (LADA) plays a critical role in the state's retail automotive environment, working with legislators to preserve the franchise model...

Fixed Operations

Fixed-Ops

Driving Dealership Profitability through the Service Drive: A Focus on Training

Luciano Ros - 0

Integrating fixed ops strategies with inventory management – Skyler Chadwick | Cox Automotive

Power Lunch CBT News - 0
The automotive industry is flooded with new inventory—and after years of fast turnover, that inventory isn’t moving like it used to. High interest rates...

Adapting to declining used BEV prices

Fixed-Ops Arthur Michalik - 0
As the prices of used battery electric vehicles (BEVs) decline, new car dealers have the opportunity to adapt to this changing market landscape. With...

How dealers can maximize net profits amid inventory surpluses and declining sales

Articles Don Andres - 0
Halfway through 2024 we are being challenged with another uncommon year in the car business, where inventory levels are up along with interest rates...

Mergers and Acquisitions

Future of Automotive

Impel acquires Outsell in $100 million deal to enhance automotive AI and customer data platforms

Steve Greenfield - 0

Maximizing your dealership’s value and finding the right buyer – Sheldon Sandler | Bel Air Partners

Driving Solutions CBT News - 0
Are you thinking about selling your dealership soon? Understanding the nuances can make all the difference in maximizing your dealership's value and finding the...

How Aura and Mosaic Compliance services turn compliance into profit for car dealers – Scott Hudson & Jim Ganther

Driving Solutions CBT News - 0
In the previous segment of this three-part series with Aura and Mosaic Compliance Services on Driving Solutions, we discussed legislation and compliance. In this...

Impel acquires Outsell to create groundbreaking AI sales/marketing platform

Mergers and Acquisitions CBT News - 0
  Impel, the forefront leader in AI-driven customer lifecycle management for the automotive sector, has announced the acquisition of SaaS provider Outsell in a landmark...

Finance, Insurance & Leasing

Training Camp

How to master F&I by enhancing operations and bridging departments – Adam Marburger

CBT News - 0

Elevating F&I performance through consistent training and servant leadership – Adam Marburger

F&I Jaelyn Campbell - 0
Welcome to Training Camp with Adam Marburger, exclusively on CBT News. In an industry where margin compression is a constant challenge, consistent training and...

How Dealerships F&I Can Utilize AI to Boost Sales

F&I Steve Mitchell - 0
Finance and Insurance (F&I) departments have long struggled with inefficiencies and missed opportunities. But now, Artificial Intelligence (AI) is emerging as a powerful tool to...

The disconnect between sales and finance  

F&I Pete MacInnis, founder and CEO of eLEND Solutions - 0
In my three recent articles, “From the Fax Machine, to the Future: Auto Finance Disruption Time is Here,” “Digital Finance: Consumer Expectations and Today’s...

Recruitment

Recruitment

Talent transformation: Embracing emerging recruitment trends in the automotive industry

Arthur Michalik - 0

CFADA introduces Autotech Apprenticeship Program – Evelyn Cardenas | CFADA

Inside Automotive Jaelyn Campbell - 0
A longstanding issue facing dealerships across the country is the shortage of technicians. So, the Central Florida Automobile Dealers Association (CFADA) recently announced its...

Louie Herron reveals the art of separation and preparation in sales excellence

CBT Now Jaelyn Campbell - 0
How do you effectively cater to the training needs of a seasoned salesperson while simultaneously training a newbie? Today's episode of CBT Now discusses...

Why every car dealership needs an upskill plan for their staff

Recruitment Chanell Turner - 0
Has The Great Resignation impacted your dealership? Are you concerned that it might? Well, offering opportunities for your dealership staff to upskill and expand...

Customer Experience

Driving Solutions

Navigating incentives and consumer spending – Aaron Bickart | OfferLogix

Jaelyn Campbell - 0

Value centric selling for service and sales teams: Communicating client benefits for lasting impact

Loyalty-Based Sales Strategies CBT News - 0
Join us on the latest edition of Loyalty-Based Sales Strategies, as Jen Suzuki shares game-changing sales strategies designed to empower both sales and service...

Sean Gardner shares secrets to helping customers stretch their budgets

CBT Now CBT News - 0
Welcome to another insightful edition of CBT Now. Today, we're diving into a critical topic with Sean Gardner, a seasoned sales trainer at the...

Smart Shopping: A Guide for Buyers and Dealers Alike

Customer Experience Arthur Michalik - 0
Whether in the market for a new car or managing a dealership, understanding the ins and outs of smart shopping can make all the...

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