Don Andres, author of “Why Auto Service Departments Fail to Grow”, entered the automotive dealership industry in 1979, having roles of General manager, Fixed operations with top 50 dealer groups nationally, and with a successful automotive Service Consulting business, serving clients across the United States, learn more at: autosctconsulting.com.
Why am I seeing so much repair work in shops today instead of the healthy balance of maintenance and repair work we used to enjoy? The answer is actually simple: the average...
Halfway through 2024 we are being challenged with another uncommon year in the car business, where inventory levels are up along with interest rates and expenses, while customer interest in...