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Driving Solutions on CBT News is an innovation-focused video series that dives into the latest trends in the retail automotive industry. Experts discuss a variety of relevant topics, such as the impact of changing dealership values, solutions for lead defection, shifts in dealership ownership trends, the integration of digital and in-store retail experiences, modern consumer engagement strategies, and automotive e-commerce best practices. This series is a valuable resource for car dealers seeking to stay on top of industry advancements and adapt to the changing market.

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Driving Solutions on CBT News is an innovation-focused video series that dives into the latest trends in the retail automotive industry. Experts discuss a variety of relevant topics, such as the impact of changing dealership values, solutions for lead defection, shifts in dealership ownership trends, the integration of digital and in-store retail experiences, modern consumer engagement strategies, and automotive e-commerce best practices. This series is a valuable resource for car dealers seeking to stay on top of industry advancements and adapt to the changing market.

The dos and don’ts of dealership M&A, for sellers — Sheldon Sandler | Bel Air Partners

The dealership M&A (mergers and acquisitions) sector has seen high levels of activity in recent years as the retail automotive industry has adjusted to...

De-mistifying dealership defection rates — Eric DeMont | Urban Science

Defection rates deliver vital information to dealers, allowing them to identify how many customers took their business elsewhere while measuring the impact of retention...

How to integrate a seamless car buying experience — Yaron Rosen | Fuse Autotech

Dealers know that the key to higher sales and profitability is an unparalleled car buying experience. Unfortunately, with consumers now demanding more convenient processes...

How leveraging data enhances the car buyer journey — Vanessa Ton & Jade Terreberry

Out of all the factors dictating the car buyer journey, the online and in-store experiences are the most important for dealerships to get right....

Innovating for short and long-term F&I headwinds — Scott Gunnell | JM&A Group

F&I (finance and insurance) continues to be one of the most important departments in the dealership, driving both revenue and customer satisfaction. But just...

Rethinking used car management in a post-COVID economy — Josh Callahan | Ally

Facing fluctuating supply chains, shifts in consumer preferences and normalizing trends, used car dealers have implemented new strategies to source inventory and keep sales...