Thursday, October 21, 2021
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Why car dealers need to focus on increasing customer loyalty today

Industry experts are predicting continued inventory shortages well into 2022 and according to IHS Markit data, brand loyalty for new vehicle customers has dropped...

OfferLogix EVP Aaron Bickart on the importance of offering a seamless car buying experience

At the dealership level and more importantly online, consumers want to get to the bottom line and want their payments to be exact. This...

From recon to retail: Passing the baton from the backend to the frontend

Although prices are beginning to ease for used vehicles, inventory levels are still not where they need to be for franchise dealers across the...

Putting GPS trackers and consumer privacy to the test

Whether you’re a consumer or a business owner, cybersecurity is becoming more and more important every day.  It’s a big concern. In fact, in...

Build more value for your customers with this car shopping engagement tool

Welcome to another edition of Inside Automotive with Jim Fitzpatrick. Today, Jim is joined by Hugh Hathcock and Kalah McCoy, Owner and Executive Vice...

COO Joe Tautges shares recap of CDK Global’s first conference

CDK Global recently held its first conference known as CDK Connect, an event filled with industry experts, breakout sessions, and so much more. Joining...

Greenway Auto COO Casey Coffey discusses benefits of new marketing solution

On today’s show, we’re pleased to welcome Hugh Hathcock, Owner of Velocity Automotive Solutions and we’re also joined by Casey Coffey, Chief Operating Officer...

Carvana & CarMax’s ramped-up reconditioning operations make efficient & lean recon operations an imperative for dealers

Nearly every dealer in the country is feeling the pinch on new and used vehicle inventories, with sellable inventory levels down as much as...
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