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Pete MacInnis

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Pete MacInnis is founder and CEO of eLEND Solutions, a company that is focused on providing a more efficient sales and finance process for the entire automotive industry. eLEND Solution’s patented platform streamlines
digital retailing

Are Digital Retailing Tools Promising More Than They Can Deliver?

Digital Retailing or DR for short is the latest and greatest thing, dominating press releases, blogs and discussions at NADA 2019, unseating ‘AI’, ‘machine...
digital retailing

Promises and Pitfalls of Migrating Financing Online

You’ve heard the pitches. And it’s true that the technology is impressive. Yet, when digital retailing vendors attempt to sell to dealerships what they...
technology

The 3 Things Technology Should Do for You

Technology is supposed to make things simple. That’s about as clear and concise as it gets when the debate turns to the application of technology...
transparency

Lacking of Transparency is Selling Bottleneck

Both the U.S. Senate and the House recently approved a resolution to repeal the Consumer Financial Protection Bureau’s (CFPB) dealer participation guidance (at this...
blockchain

Bored with Blockchain? Take a Closer Look

Right about now, blockchain technology might seem like the Wizard in Oz: lots of flash, difficult to understand, and slightly overrated – to put...
blockchain

Blockchain Technology Really Could Be the Next Big Thing

Sparring technology providers makes the blockchain opportunity less clear You’ve heard all the hoopla about cryptocurrency values — the  currency you can’t touch. It’s all...
digital retailing

Digital Retailing: Disconnects and Opportunities

You count yourself as a progressive dealer, a champion of trends, with an eye on streamlining your process and creating a customer-first experience. You...
technology

Solving the Transaction Time Challenge with Mobile Devices

Here is an experiment: in your next auto industry conversation, bring up blockchain technology, autonomous vehicles, IoT, connected cars and anything to do with...

First Step to Connected Car-Buying: Pre-Qualification

It’s more effective than Pre-Screening By Pete MacInnis We’ve all seen the endless data about consumer dissatisfaction with the car-buying process, particularly with how lengthy it can...
id drive

ID Drive’s Finance Pre-qualification Abilities Shorten Sales Times

Better Closing Rates and Customer Satisfaction Among the Benefits By Pete MacInnis Dealers and their F&I managers are always looking for an easier and quicker way to...
video

How this Unlikely Duo Created a Positive Environment at Bozard Ford-Lincoln and Reduced Staff...

 Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training...
employee

Employee Feedback: Four Metrics You Should Keep Track of to Promote Engagement and Profitability

"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied,...
F&I

Personality or Sales Ability? Which is More Important for F&I Success?

Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing...
PTG365video

How These 3 Former Automotive Managers Joined Forces to Offer a Luxury Digital Retail...

CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365. These men have dedicated their company to making the...
tariffs

Trump Administration Suspends Mexico Tariffs Indefinitely

Last week, experts in many industries were quite stressed out over President Donald Trump’s plan to implement tariffs on Mexico if the country did...

How to Increase the Effective Labor Rate of Your Shop

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...

Responding to Out of Line Objections

On this week's episode of Straight Talk, David Lewis talks about how you can deal with out of line objections by asking the customer...

Don’t Be Like Everyone Else On The Demo Drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The Four P’s of Every Business

this week's episode of On the Mark, Mark Tewart breaks down the four P's that every type of business should focus on: People, Process,...