TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


About: Pete MacInnis, founder and CEO of eLEND Solutions

Today, Pete MacInnis concludes the series by focusing on core causes of the disconnect between the sales and finance process.

The disconnect between sales and finance  

In my three recent articles, “From the Fax Machine, to the Future: Auto Finance Disruption Time is Here,” “Digital Finance: Consumer Expectations and Today’s Digital Retail Reality,” and “Automotive Finance:...
In recent articles, they discussed obstacles in achieving a better digital finance future, especially around finance and transparency issues.

Automotive finance: the adverse impact of declining transparency

In my two recent articles, “From the Fax Machine, to the future: Auto Finance Disruption Time is Here,” and “Digital Finance: Consumer Expectations and Today’s Digital Retail Reality,” I discussed,...
Pete MacInnis shares survey data from dealers that investigates the disconnect between quoting a payment and “The Payment!"

Digital Finance: Consumer Expectations and Today’s Digital Retail Reality

In last month’s article, “From the Fax Machine, to the future: Auto Finance Disruption Time is Here,” I revealed data that demonstrated how overdue disruption in the auto finance industry...
The automotive retailing industry must come together and disrupt to improve the auto finance processes—for all stakeholders.

From the fax machine to the future: auto finance disruption’s time is here

Does anyone remember the last time there was major ‘disruption’ in communications between auto finance lenders and auto dealers? If not, let me refresh your memory, back about 20 years...
Digital retailing is about efficiency, which incorporates both speed and quality to enhance the overall car buying experience.

Does speed hurt quality? Taking a closer look at digital retailing

Somewhere between the so-called “normal,” “COVID normal,” and “new normal,” we got it into our heads that it’s okay to be an order taker. That customers were so obsessed with...
identity fraud

5 simple tips to protect your dealership from identity fraud risks

Here’s how it works: Ken buys a person’s information on the dark web. He then proceeds to a third-party automotive website, completes the transaction and has a brand-new SUV delivered....

Did the pandemic shorten the path to a more transactional dealership website?

Covid-19 hit like a shock wave in March 2020, shutting down dealerships, impelling them to adopt digital retailing (DR) as a low-touch transaction alternative to the legacy, showroom-based car buying...
fraud

What is your top fraud concern in a COVID environment?

Masks are on at dealerships nationwide, and not just in terms of PPE. For automotive dealers working hard to restart and gain momentum during the COVID-19 era of car sales,...
digital retailing

Are Digital Retailing Tools Promising More Than They Can Deliver?

Digital Retailing or DR for short is the latest and greatest thing, dominating press releases, blogs and discussions at NADA 2019, unseating ‘AI’, ‘machine learning’ and even ‘Big Data’ (remember...
digital retailing

Promises and Pitfalls of Migrating Financing Online

You’ve heard the pitches. And it’s true that the technology is impressive. Yet, when digital retailing vendors attempt to sell to dealerships what they pitch as a ‘complete solution,’ they...


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