Interviews

Steve Finlay, Editor of WardsAuto joins Jim Fitzpatrick in a great discussion about the current effect import tariffs and technology are having on the retail auto industry. Both seen to disrupt the industry in many ways, although the latter has already made an impact. Steve believes we have yet to feel the effects of any tariffs but that does not mean they...

Erin Kerrigan, Managing Director of Kerrigan Advisors, joins CBT News to discuss July's  Kerrigan Index and the marketplace's reaction. The Kerrigan Index™ is composed of the seven publicly traded auto retail companies with operations focused on the US market, including CarMax, AutoNation, Penske Automotive Group, Lithia Motors, Group 1 Automotive, Asbury Automotive Group, Sonic Automotive. The Kerrigan Index did well through...

John Hensman, VP, and GM of HomeNet Automotive, a company that provides inventory merchandising and vehicle distribution solutions to auto dealers, joins CBT News to talk to us about HomeNet's rebranding. HomeNet's new look focuses more on digital retailing and through this, helping their dealers turn shoppers into buyers. Founded in 1999 and later acquired by Autotrader Group in 2010, HomeNet...

CBT News welcomes Max Zanan, bestselling author of The Perfect Dealership. Max discusses sales strategy and giving your customers the best possible online experience in order to keep up with the shift in consumer purchasing. Max shares that one of the more common occurrences that could put your dealerships in danger is your own lack of professional training throughout each department and...

Jim Fitzpatrick sits down with James Boening, the General Manager of Audi South Atlanta, to discuss turnover, the internet, and digital marketing. James began in the industry detailing and valeting cars when he was 18 and has been in the auto industry for 32 years now. At the age of 25 he owned his first used car location, which he...

Internationally recognized speaker, author, consultant, and an expert in the area of customer experience, Joseph Michelli, is back on the CBT Automotive Network and this time we talk about employee experience and the role they play in the overall success of your company. Jim Fitzpatrick asked Michelli a series of questions to better understand how to support your staff in a...

CBT News talks with Shawn Hays, "Your Car Guy", about the importance of good management and its impact on your entire dealership. Shawn has been in the retail automotive industry for over 11 years and currently is a car salesman at Dan Cummins Chevrolet and Buick in Paris, Kentucky. Shawn discusses why exactly good management is so important, especially managers that...

CBT News' own Jim Fitzpatrick talks with Jeremy Acevedo of Edmunds.com to get the overview for July's Sales Numbers. Jeremy explains that sales were down slightly for the month of July with about 4% year over year and sales coming in around 1.36 for a SAAR of 16.5. Jeremy says that this is the lowest SAAR we have seen since the middle...

Is it time for your dealership’s DMS system to be updated? Or is it time to look into getting a new one altogether? No matter the reason, finding the right DMS for your dealership is one of the more important decisions you can make. Joining us to answer commonly asked questions and provide some helpful insight is John Grace,...

Joining CBT Automotive News today is Bob Burg, top-producing salesperson, a talented public speaker, and a coauthor of the best selling Go-Giver Books. Bob Burg mentions during his interview with our network that a major problem in the world today is that people and businesses don't know how to agree to disagree. Bob travels around the country to speak at country leadership...