Bring the Excitement Back Into Your Dealership – Mark Olson, Findlay Kia

Dealershipsvideo
We recently had a chance to catch up with Mark Olson, General Sales Manager and Internet Director of Findlay Kia, in Las Vegas, Nevada. Olson, who was also the cover story on our March issue of CBT Magazine, Has been leading one of the best dealerships in the country. So it makes the most sense as a high volume, high...

Autotrader is Furthering Their Distances From Others In the Industry With Accelerate- Jessica Stafford

Autotrader
The last time we spoke to Jessica Stafford, Senior Vice President & General Manager at Autotrader, she told CBT News how AutoTrader kicked off the year rolling out a new look on their website homepage and media platforms. Using innovative technology, they were able to create a more user-friendly digital software that beneficially supports both the consumers and dealers with an...

Why Dealerships Need The Right Type Of Training To Succeed

Trainingvideo
Doug Christiansen, a Trainer with the Joe Verde Group, shares with CBT News why dealers need to provide the right type of training for their employees and how to do that correctly in order to achieve success. When it comes to training, Doug says it needs to interesting, informative, and valuable. Too often during what is scheduled as training ends up...

Transforming The Automotive Wholesale Digital Marketplace – Nick Peluso

ReMarketingvideo
In a recent interview with CBT News Nick Peluso, President of Manheim, a Digital Marketplace discussed how the company is thriving on its success. How they plan are transforming the automotive wholesale digital marketplace arena, and what that could mean for dealers, shoppers and the automotive retail world in a whole. A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming...

Supporting Dealers In Becoming Automotive Retail Winners – Gee Leung

Automotive Retailvideo
LotLinx is leading the charge within the automotive retail industry with their cutting-edge technology. The NADA Show this year was a great opportunity for CBT Automotive News Network to catch up with some of the best minds that make up our automotive community and included in this very circle is Gee Leung, Chief Operation Officer of LotLinx, who took...

How Digital Contracting Helps Deliver a Seamless Customer Experience – Jason Barrie, Dealertrack

Consumersvideo
During The NADA show this year CBT News was able to have a great interview with Jason Barrie, Vice President and General Manager at Dealertrack. We discuss his thoughts on consumers buying trends, dealership online visibility and what dealerships can do better to deliver a seamless customer experience. Jason explains to our own Jim Fitzpatrick how the industry is in action...

Customer Reporting Made Easy with CRM Connected App – AutoLoop

Autovideo
Patrick Kelly, Partner at Autoloop, and Russ Beckenstein, Vice President of Front-End Solutions, Join CBT News on camera to talk everything NADA and what AutoLoop is looking forward to this year. If you need it, chances are AutoLoop has it. This made by car people, for car people company, has developed a fleet of dealer-centric platforms that provides end-to-end lifecycle...

How Your Service Department Can Build Profitable Growth Amid Margin Compression – Jim Roche

Profitable Growthvideo
Dealers are seeing margin compression for both new and used vehicles. Dealers are also seeing new car sales volume on the slow downslide. So if your ultimate objective is profitable growth, and statistics show that only thirty percent of service appointments are made in a dealership, what should you do if you’re looking to grow profitably? Jim Roche, the senior...

What Dealerships Should Focus On To Help Fill Job Roles – Adam Robinson

Jobvideo
The auto industry still suffers from a very high turnover rate among its employees at over 70 percent. We recently spoke with Adam Robinson, President of Hireology, and he talked to us about how his company helps dealers attract and hire the right talent for any job opportunities in their stores and why dealers should focus on the human...

Bridge the Online Experience to an Easy In-Store Conversation – KBB

Onlinevideo
Developing context for a vehicle's price is important and a must-have for car buyers. Here to discuss that further is Michael Wulf, Vice President of Product at Kelley Blue Book, who says there is a way for dealers to leverage the KBB brand and trust all while bridging the gap from online to the showroom. “We work in an industry where...

HEADLINES

newscastvideo

Brian Benstock: How Paragon Honda Uses Technology to Properly Serve Their Market | ...

On today's CBT Newscast for Friday, April 20th, 2018: How Paragon Honda Uses Technology to Properly Serve Their Market - Brian Benstock Can you imagine the...
The Joe Verde Groupvideo

Why Dealerships Should Consistently Train Their Staff- Eric Edwards, The Joe Verde Group

Among this digital driven world Dealerships spend a lot of money on the technology that drives them. Eric Edwards, Trainer with the Joe Verde...
Paragon Hondavideo

How Paragon Honda Uses Technology to Properly Serve Their Market – Brian Benstock

Can you imagine the day when your customers can ask their Google Assistant to schedule their car for service? Or if their car is...
spot decisionsvideo

Do Spot Decisions Really Help Sell More Cars?

On this week's edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell...

Do Spot Decisions Really Help Sell More Cars?

On this week's edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell...

The 7 Circles of Internet Sales Success – Training Circle

On today’s episode of Progressive Retail, Cory Mosley continues his series on the 7 Circles of Internet Sales Success by going over the Training...

Opening the Call: What to say to make a good first...

"The better you are prepared before reaching out to your customer, the better the conversation will be." Opening the call is much like your first...