Rhett Ricart, NADA Vice Chairman-Elect on the Future of the Car Business, Tariffs, and the 2019 NADA Show

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As we gear up for the annual NADA show in San Francisco at the end of this month, we’re pleased to welcome Rhett Ricart, Vice Chairman-Elect. Rhett is also President and CEO of Ricart Automotive and today, he speaks with Jim Fitzpatrick about his career in the auto industry and what we can expect from the upcoming NADA show. VIDEO...

Retail Auto Finishes 2018 on a High Note – Jessica Caldwell, Edmunds.com

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Historically low unemployment, new tax cuts, and a sharp decrease in gas prices set the tone for yet another strong year for 2018. According to numerous projections, the industry is likely to see the fourth consecutive year above 17 million vehicles. Here to tell us more about the December numbers is Executive Director of Industry Analysis at Edmunds.com, Jessica...

Automotive Retail Trends for 2019 – Matt DeLorenzo, Kelley Blue Book

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2018 has been a year of continued innovation and big advances in technology, and with these changes comes new demands from consumers. From car buying experiences, to preferences, and car ownership expectations, there’s certainly a lot for dealers to consider in the new year. On today’s show, Jim Fitzpatrick speaks with Matt DeLorenzo, managing editor at Kelley Blue Book...

How to Become More Customer Centric at Your Dealership – Jim Roche, Xtime

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The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for this year’s changes in the automotive retail market, our guest today has some great strategies for delivering the unique buying experiences that customers expect today. Joining Jim Fitzpatrick is Jim Roche, vice president of marketing...

What the Industry Can Do to Recruit Female Talent in 2019 – Lisa Copeland and Brian Benstock

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Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way, as well as Brian Benstock, GM and Vice President of Paragon Honda to discuss women in automotive and what the industry can do more of in 2019 to recruit female talent to our phenomenal industry. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thank you very much for joining us folks. Brian Benstock:...

Start the Year Strong with These Digital Marketing Strategies – Eric Mercado, Force Marketing

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Successful digital marketing strategies are more important now than ever for your dealership, but how can dealers accurately measure their online engagement? On today's show, Jim speaks with Eric Mercado, Chief Sales Officer for Force Marketing to discuss the best marketing practices to implement at your dealership in the new year. VIDEO TRANSCRIPT: Jim Fitzpatrick: I want to pick your brain a...

EchoPark Enhances Customer Experience with New Technology – Jeff Dyke, Sonic Automotive

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In today's segment, CBT Automotive's Jim Fitzpatrick talks with Jeff Dyke, executive vice president of operations for Sonic Automotive to discuss the future of their used car retail chain, EchoPark, and the launch of their new mobile app, CarCash. Over the past four years, EchoPark has grown from opening its first location in late 2014 to recently opening seven locations...

Dale Pollak On Today’s Greatest Challenges In The Automotive Industry

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Rideshare companies, direct to consumer sales models, recruiting, tariffs and if that is not enough over 4 million off-lease cars are hitting the market this year. There is a lot going on in the Automotive industry theses days. To help break everything down for our viewers we are joined Executive Vice President of Cox Automotive, vAuto Founder, and Author,...

Running an Efficient Dealership in the Digital Age – James Boening, GM of Audi South Atlanta

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Jim Fitzpatrick sits down with James Boening, the General Manager of Audi South Atlanta, to discuss turnover, the internet, and digital marketing. James began in the industry detailing and valeting cars when he was 18 and has been in the auto industry for 32 years now. At the age of 25 he owned his first used car location, which he...

Kerrigan Report: Asbury Outperforms Peers in November

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Hello, everyone. I'm Bridget Fitzpatrick. Thanks so much for joining us today for the Kerrigan Market Update. We're joined today by Ryan Kerrigan, managing director of Kerrigan Advisors. Ryan, thank you so much for joining us today. VIDEO TRANSCRIPT: Ryan: Thank you, Bridget. Always good to be with you. Bridget: So how did the Kerrigan index fare for November? Ryan: The S&P was...

HEADLINES

ford and Volkswagen

Ford and Volkswagen Join Forces

Volkswagon AG and Ford set the auto industry abuzz, announcing they’ve come to agreements regarding an alliance. According to Volkswagen, the plan is for...
newscastvideo

Finding New Paths to Profitability at Your Dealership – Trevor Gile | What Cadillac’s...

Today on CBTNews.com - Wednesday, January 16th, 2019: Finding New Paths to Profitability at Your Dealership - Trevor Gile, Motorcars Honda The annual NADA show is...
tax season

Your Dealership Could Sell More Cars During Tax Season Than You Would Imagine

Let’s face it: taxes are rarely anyone’s favorite topic. Few people look to tax season with anticipation, with the exception of accountants… and dealerships? That’s...
Cadillac

What Cadillac’s Announcement Means for the EV’s in 2019

One of the hottest automotive trends of recent years has been the rise of the Electric Vehicle (EV). With companies like Tesla setting the...

Updating your “Why Buy Here” Proposition

  On this week's episode of On the Mark, Mark Tewart tells you what you can do to update your "Why Buy Here" proposition.

Focusing Less on Conversions and More on Outcomes

On today's episode of Auto Marketing Now, Brian Pasch challenges dealers to focus less on conversions and more on outcomes.

Proven Menu Selling Techniques

 On today's episode of F&I Today, Becky Chernek discusses how over-complicated menu selling can be detrimental to your success, and how being consistent and...