Interviews

We recently had a chance to catch up with Mark Olson, General Sales Manager and Internet Director of Findlay Kia, in Las Vegas, Nevada. Olson, who was also the cover story on our March issue of CBT Magazine, Has been leading one of the best dealerships in the country. So it makes the most sense as a high volume, high...

The last time we spoke to Jessica Stafford, Senior Vice President & General Manager at Autotrader, she told CBT News how AutoTrader kicked off the year rolling out a new look on their website homepage and media platforms. Using innovative technology, they were able to create a more user-friendly digital software that beneficially supports both the consumers and dealers with an...

Doug Christiansen, a Trainer with the Joe Verde Group, shares with CBT News why dealers need to provide the right type of training for their employees and how to do that correctly in order to achieve success. When it comes to training, Doug says it needs to interesting, informative, and valuable. Too often during what is scheduled as training ends up...

In a recent interview with CBT News Nick Peluso, President of Manheim, a Digital Marketplace discussed how the company is thriving on its success. How they plan are transforming the automotive wholesale digital marketplace arena, and what that could mean for dealers, shoppers and the automotive retail world in a whole. A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming...

LotLinx is leading the charge within the automotive retail industry with their cutting-edge technology. The NADA Show this year was a great opportunity for CBT Automotive News Network to catch up with some of the best minds that make up our automotive community and included in this very circle is Gee Leung, Chief Operation Officer of LotLinx, who took...

During The NADA show this year CBT News was able to have a great interview with Jason Barrie, Vice President and General Manager at Dealertrack. We discuss his thoughts on consumers buying trends, dealership online visibility and what dealerships can do better to deliver a seamless customer experience. Jason explains to our own Jim Fitzpatrick how the industry is in action...

Patrick Kelly, Partner at Autoloop, and Russ Beckenstein, Vice President of Front-End Solutions, Join CBT News on camera to talk everything NADA and what AutoLoop is looking forward to this year. If you need it, chances are AutoLoop has it. This made by car people, for car people company, has developed a fleet of dealer-centric platforms that provides end-to-end lifecycle...

Dealers are seeing margin compression for both new and used vehicles. Dealers are also seeing new car sales volume on the slow downslide. So if your ultimate objective is profitable growth, and statistics show that only thirty percent of service appointments are made in a dealership, what should you do if you’re looking to grow profitably? Jim Roche, the senior...

The auto industry still suffers from a very high turnover rate among its employees at over 70 percent. We recently spoke with Adam Robinson, President of Hireology, and he talked to us about how his company helps dealers attract and hire the right talent for any job opportunities in their stores and why dealers should focus on the human...

Developing context for a vehicle's price is important and a must-have for car buyers. Here to discuss that further is Michael Wulf, Vice President of Product at Kelley Blue Book, who says there is a way for dealers to leverage the KBB brand and trust all while bridging the gap from online to the showroom. “We work in an industry where...