Interviews

Jonathan Thompson, Vice President at Force Marketing, came to the CBT Stage at NADA 2020 to talk to Jim Fitzpatrick about how important it is to make sure you are utilizing your CRM platform properly and urges you to hold your marketing partners accountable. VIDEO TRANSCRIPT: Jim Fitzpatrick: Let me ask you this, how important is it with all of the...

Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with Alex Fraser, AVP of Pivet and GM of Mobility Fleet Services for the Cox Automotive Mobility Group. VIDEO TRANSCRIPT: Jim Fitzpatrick: Last year at NADA you introduced your Pivet brand. Talk to us about, give us the overview for the last...

Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with Sean Gardner, a trainer with The Joe Verde Group. Video Transcription: Jim Fitzpatrick: It's always a pleasure catching up with the one and only Sean Gardner. I know that you know him because I get emails every time this lunatic is on...

Force Marketing's John Fitzpatrick joined Jim on the CBT Stage at NADA 2020 to explain how using video in an omni-channel marketing approach can help improve customers' shopping and car buying experience. VIDEO TRANSCRIPT: Speaker 1: CBT news on location in Las Vegas for the 2020 NADA Show. Jim Fitzpatrick: John, for some of the people that haven't made it out to...

Doug Christiansen and Eric Edwards, both trainers with Joe Verde Sales & Management Training, joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss the relevancy and importance of sales training today, incorporating training into digital retailing, and the customer experience. Video Transcript: Jim Fitzpatrick: Let's kind of drill down here and talk a little bit about...

Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with Cheryl Miller, Senior Vice President at Dealertrack F&I Solutions. VIDEO TRANSCRIPT: Jim Fitzpatrick: We're at the 2020 NADA convention here in Las Vegas. We are catching up with Cheryl Miller, who's the Senior Vice President of Dealertrack F&I Solutions. Welcome, Cheryl....

Vice President for Cox Automotive, Jim Roche joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss the new chapter of his book Fast Break, the new Kelley Blue Book Featured Auto Repair Center, and how to increase fixed-ops profitability. VIDEO TRANSCRIPT: Jim Fitzpatrick: Fix ops continues to be a key dealer profitability center. What strides have...

At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Tom Murphy, Founder and CEO of Scilicet and Dave Zuchowski, Former CEO of Hyundai and Advisor to Scilicet. VIDEO TRANSCRIPT: Jim Fitzpatrick: Thank you gentlemen for joining me here at CBT News. Tom Murphy: Thank you for having us. Jim Fitzpatrick: Sure. So let's jump right in. Talk to us...

TrueCar CEO, Mike Darrow joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss their recent rebrand, product changes, and the future of the company. VIDEO TRANSCRIPT: Jim Fitzpatrick: It's such a buzz right now in the room. Just came off of a great 2019 with dealers that sold a boatload of cars again, 17 million...

At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Lawson Owen, Managing Partner of Proactive Dealer Solutions. VIDEO TRANSCRIPT: Jim Fitzpatrick: The energy level's great from all the dealers. They're coming off of a great year, they're heading into another great year. Lawson Owen: Absolutely. Jim Fitzpatrick: The economy's doing good, but that being said, they all want to...