Association News

Auto Deals Want Congress to Reconsider Tax The American International Auto Dealers Association (AIADA) and the National Automobile Dealers Association (NADA) joined the Border Adjustability Tax Coalition in sending a letter to Congressman Kevin Brady (R-TX), chairman of the House Ways and Means committee.  While expressing support for...

Cody Lusk president of the AIADA speaks with CBT’s Jim Fitzpatrick about the proposed Border Adjustment Tax, Trump administration’s impact on the car business, Tesla’s business model and his...

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Jim Fitzpatrick, CEO of CBT Automotive Network interviewed Cody Lusk, President of the AIADA this week and they discussed the impact a Trump presidency will have on the import auto business, the proposed Border Adjustment Tax (BAT) , Tesla business model of selling new...

Association News

Car Sales will Stabilize in 2017 Steven Szakaly, chief economist of the National Automobile Dealers Association, predicts sales of 17.1 million new cars and light trucks in 2017. “We are headed toward a stable market for U.S. auto sales, not a growing market,” Szakaly said. “The...

Auto Nation takes car shopping to new heights

Auto Nation takes car shopping to new heights With car shoppers more savvy then ever, the dealer model is being turned on its head. The traditional car-buying experience of going to three or four dealerships, kicking tires and getting wined and dined by a series of...

New JD Power study about vehicle technology training

New JD Power study about vehicle technology training Dealers play a vital role in whether car buyers use the latest in-vehicle technology, even if the customers know it’s in their new purchases. So says Kristin Kolodge, J.D. Power’s director-driver interaction and HMI research. The firm today...

Is AutoNation jumping back into the used car biz?

AutoNation Inc. plans to spend as much as $500 million to expand its footprint in the U.S., as the nation’s largest dealership group by sales confronts softening light-vehicle demand and increased earnings pressure. The Fort Lauderdale, Fla.,-based retailer said Friday that income from continuing operations fell 9%...

JD Power’s Upcoming Conference

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JD Power's Upcoming Conference Joe Gumm interviews Deirdre Borrego, Senior Vice President and GM for Data and Analytics for JD Power

HEADLINES

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How to Build a Successful Service BDC Model and Increase Sales | Why You...

Today on CBTNews.com - Monday, October 15th, 2018: How to Build a Successful Service BDC Model and Increase Sales - Sarah Vantine, Scott Clark Auto...
mappingvideo

Mapping Out the First and Last Hours of Your Day

In auto retail, things can slip through the cracks during your process. Glenn Pasch suggests mapping out the first and last hours of your...
NO

Why you want customers to tell you NO in the Service Drive

Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
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Dealers Growing Market Share: What Really Separates Them from the Rest?

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

Phone-Ups That Lead to a Sale

  On today's episode of Straight Talk, David Lewis talks about phone-ups and gives some powerful tips for turning an incoming customer call into a...

Do You Have Your “E’s” Turned Up Today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...

Goals, Health, Wellness, and Achievement (Part 2)

  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO...