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Daily Newscast

The CBT Automotive Newscast is dedicated to providing the retail automotive industry with up-to-date news, interviews, product launches, sales tips, and event coverage. CBT News provides auto dealers and their personnel insights and news to help them run a more efficient dealership with a focus on profits and progression.

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Auto Sales Down Slightly; September’s Winners and Losers | How to Keep Your Digital...

Today on CBTNews.com - Tuesday, October 9th, 2018: Auto Sales Down Slightly; September's Winners and Losers - Jeremy Acevedo, Edmunds On today's edition of CBT News, Jim Fitzpatrick chats with Jeremy Acevedo, Manager of Industry Analysis at Edmunds, to discuss the...
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New Challenges For Today’s F&I Manager and How to Win Against Them | Studies...

Today on CBTNews.com - Monday, October 8th, 2018: New Challenges For Today's F&I Manager and How to Win Against Them - Shay Foley On today's edition of CBT News, Jim Fitzpatrick talks with Shay Foley, F&I Director at Champion Chevrolet of Avon,...
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Week In Review: Cultivating a Positive Company Culture | 6 Things to Prepare Your...

CBT News Week In Review for October 5th, 2018: 6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart Joining Jim Fitzpatrick on today's CBT News segment is Mark Tewart, President and CEO of Tewart Enterprises,...
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Create a Culture of Infinite Learning to Drive Dealership Success | 5 Reasons Why...

Today on CBTNews.com - Thursday, October 4th, 2018: Create a Culture of Infinite Learning to Drive Dealership Success - Jarryd Carver Overseeing multiple dealerships with hundreds of employees is certainly not an easy task, and requires precision management. In this segment,...
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Why It’s Important to Cultivate a Positive Company Culture | Are You Using CRM...

Today on CBTNews.com - Wednesday, October 3rd, 2018: Why It's Important to Cultivate a Positive Company Culture - Paul Potratz Great company cultures don’t appear out of thin air. They happen because business leaders bring their employees together under a shared...
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Incorporating Your CRM with Your Phone Process to Capitalize on Leads | Five Upcoming...

Today on CBTNews.com - Tuesday, October 2nd, 2018: Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg Every dealer knows it costs hundreds of dollars just to make the phone ring, but integrating a CRM to...
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6 Things to Prepare Your Dealership for a Strong Year in 2019 | How...

Today on CBTNews.com - Monday, October 1st, 2018: 6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart Joining Jim Fitzpatrick on today's CBT News segment is Mark Tewart, President and CEO of Tewart Enterprises, one...
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Why the SAAR Doesn’t Determine the Success of Your Dealership | How to Strengthen...

Today on CBTNews.com - Friday, September 28th, 2018: Why the SAAR Doesn't Determine the Success of Your Dealership - Brian Benstock Jim Fitzpatrick is joined today by Vice President and General Manager of Paragon Honda, Brian Benstock, to discuss the final...
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Why Your Digital Marketing Strategy Should Still Include Facebook | Winter Is Coming, What...

Today on CBTNews.com - Thursday, September 27th, 2018: Why Your Digital Marketing Strategy Should Still Include Facebook - Matt Stoffel In recent months, the social media giant Facebook has had to do some damage control when dealing with its users’ privacy...
car selling

Cars.com Has a New Sales Approach: “Tinder for Cars”

Cars.com has decided it’s time to take a new approach in regard to car selling, and it’s an interesting one. By using “swipe” methods like the dating app Tinder, users are matched with vehicles based on their preferences and subsequently can...
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Auto Sales Down Slightly; September’s Winners and Losers – Jeremy Acevedo, Edmunds

On today's edition of CBT News, Jim Fitzpatrick chats with Jeremy Acevedo, Manager of Industry Analysis at Edmunds, to discuss the winners and losers...
customer service

Great Customer Experience Means Consistent Customer Service

I am Yankees fan and have been my whole life. Not just for these new “Judge & Stanton” years or even the “Jeter” years,...
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How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine,...

With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks...
vendors

How to Keep Your Digital Vendors in Check

Every 30 days in the automotive industry, dealerships from coast to coast create their monthly financial statements they rely on to measure their operational...
customer experiencevideo

Disrupt the Competition by Creating a More Convenient Customer Experience – Shep Hyken, NYT...

As we all know, providing an excellent customer experience is the key to running a successful dealership. On today's show, CBT's Jim Fitzpatrick discusses why...

Phone-Ups That Lead to a Sale

  On today's episode of Straight Talk, David Lewis talks about phone-ups and gives some powerful tips for turning an incoming customer call into a...

Do You Have Your “E’s” Turned Up Today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...

Goals, Health, Wellness, and Achievement (Part 2)

  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO...

How Visuals Can Increase Sales in Your Dealership

On this week's episode of F&I Today, Becky Chernek goes over the importance of visuals in your presentation and how you can use video,...