CBT automotive newscast: September 14, 2020
Today’s Featured Interview: CBT News Market Update: Michael Tyman, Professional Success & Giovanna Scognamiglio, LotLinx The first half of September is behind us, and here is a quick recap of last week’s numbers. New car sales came out to a…
CBT automotive newscast: September 11, 2020
Today's Featured Interview: Leveraging innovation to create a frictionless customer experience - Brian Benstock After several dealers experienced strong months during July and August, many auto retailers are wondering what to expect in the future. Brian Benstock, partner VP, and…
CBT automotive newscast: September 10, 2020
Today's Featured Interview: Google's automotive retail head Lissette Gole, discusses meeting modern consumer demands Digital retailing has become a necessity for dealers in the midst of the pandemic. However, tracking consumer activity online can be a challenging process. Lissette Gole,…
CBT automotive newscast: September 9, 2020
Today's Featured Interview: Capitalizing on the rise in consumer demand for service - Jeff Cowan If dealers are not having record-breaking months in their service departments at this moment in time, then they are doing something wrong. While industry endures…
CBT automotive newscast: September 8, 2020
Today's Featured Interview: Corina Diehl on building her auto group, digital retailing, attracting more females into the auto industry After the tragic passing of her husband in 2007, Corina Diehl was left with a critical decision concerning Diehl Automotive Group.…
CBT Automotive Newscast: September 7, 2020
Today's Featured Interview: CBT News Market Update: Joe Langley, IHS Markit & Neal Gann LotLinx Car-buying behaviors are constantly changing, making it challenging for dealers to keep up with the latest consumer demand trends. Today we, speak to Neal Gann,…
CBT Automotive Newscast: September 4, 2020
Today's Featured Interview: GoJo Auto Owner Amanda Gordon on Becoming the First African-American Woman to be a Licensed Dealer in Colorado The vehicle purchase process can be a daunting one for many consumers, but one used independent car dealer has…
CBT Automotive Newscast: September 3, 2020
Today's Featured Interview: Marc Cannon Reflects on AutoNation's Year Thus Far and What's In Store for the Future In the midst of the pandemic, the customer experience in dealerships has experienced various changes and challenges. Marc Cannon, EVP Chief Customer…
CBT Automotive Newscast: September 2, 2020
Today's Featured Interview: Dale Pollak On the New Map for the Used-Car Business With inventory challenges continuing and uncertainty surrounding the market, dealers are having to make tough decisions. Industry expert Dale Pollak founder of vAuto and executive vice president…
CBT Automotive Newscast: September 1, 2020
Today's Featured Interview: Annette Sykora Shares Her Journey in Automotive and Becoming NADA's First Chairwoman Women continue to gain prominent leadership roles in automotive as the industry continues to evolve. Annette Sykora joined our show to talk about her journey…
SEC probing Nikola, shares fall again
Phoenix-based Nikola Corp. is the latest company to be in the SEC’s hot seat after short-seller Hindenburg Research accused it of being engaged in “intricate fraud” by over-exaggerating the capabilities of the electric trucks the company is building. The DOJ…
Dealerships team up with charitable organizations
Charities have been especially hard-hit by COVID-19. Many previous donors might be in financial straits themselves, and limits on gatherings and events further challenge fundraising efforts. At the same time, needs have grown, with more people than ever relying on…
Major auto industry players aim to be carbon neutral
Emphasizing the commitment to developing green transportation and processes, several carmakers are announcing plans to move toward a carbon neutral position in manufacturing. While it isn’t a new strategy to reduce emissions and greenhouse gases for some of the largest…
Dealer Forward – Marketing Edition: Shifting Consumer Preferences
Welcome to a special marketing edition of Dealer Forward. For years, dealer and technology partners have been working to bridge the ‘online to-in-store' experiences. Due to the COVID-19 pandemic, the in-store experience changed significantly, and has forced the question: why…
How to ensure your dealership’s customer experience and buying journey sync up – Andrew...
As the retail automotive industry shifts to increased online sales, the customer experience is also shifting. So what does this mean for your operation? What can you do to stay ahead of the curve and continue to provide a high…
Auto ventures capitalize on stock market strength to push through acquisitions...
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…
The role diversity plays in your dealership’s customer communications
Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. As you look across your customer base, there are several moving parts of communications that everyone has to get right. Externally, dealers have to represent the franchise…
Conducting customer interviews online to discuss F&I options
It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business, quite possibly forever if not for the foreseeable future. In growing numbers, more dealers performing offsite…
Auto investors make bold moves with this week’s tech company deals
Welcome to the first edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an automotive technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. This weekly CBT News series…
