newscastvideo

How to connect customers from online to the showroom | The car market in...

On today's CBT Newscast for Tuesday, February 13th, 2018: Jessica Stafford: How to connect customers from online to the showroom At the beginning of this year, your team set goals. Your managers looked at what worked in 2017 and what didn't...
newscastvideo

Will rising interest rates impact dealer profitability? | Why this expert analyst doesn’t trust...

  On today's CBT Newscast for Monday, February 12th, 2018: Will rising interest rates impact dealer profitability? If interest rates keep rising this year, what will be the impact on dealership profitability? In our monthly market update, we asked Erin Kerrigan, Founder...
newscastvideo

More pro than cons on one-price selling | Why consumers still want auto loans...

  On today's CBT Newscast for Friday, February 9th, 2018: Mark Rikess: More pro than cons on one-price selling One-price selling is something that more dealerships are doing, but not everyone. Why isn't every dealership using this selling technique? It certainly works...
newscastvideo

Is your technology flexible and relatable to customers? | How much is your OEM...

  On today's CBT Newscast for Thursday, February 8th, 2018: Is your technology flexible and relatable to customers? We always hear the phrase, "Be where the customers are." Currently, they're online when researching for a vehicle. We also hear that we should...
newscastvideo

What customers are embracing at the largest U.S. car dealership | Does January’s numbers...

  On today's CBT Newscast for Wednesday, February 7th, 2018: Jessica Caldwell: Does January’s numbers set the tone for 2018? According to some, January was supposed to be a "ho-hum" month, with consumers relaxing from December's big final sales push. However, it...
newscastvideo

How video impacts sales and service | Auto lenders relieved at the toned-down CFPB...

  On today's CBT Newscast for Tuesday, February 6th, 2018: Elise Kephart: How video impacts sales and service As we witnessed once again from the Super Bowl this past Sunday, videos are a great way to promote something. Of course, we saw...
newscastvideo

Cox Auto’s Mike Burgiss: Results from the Future of Digital Retail Study | Can...

  On today's CBT Newscast for Monday, February 5th, 2018: Mike Burgiss: Results from the Future of Digital Retail Study When the Future of Digital Retail study came out last month, it provided a consumer's view of the car shopping process. We...
newscastvideo

How to find balance with your staff and the content they post | Mike...

  On today's CBT Newscast for Friday, February 2nd, 2018: Brian Allan: How to find balance with your staff and the content they post Some people would say salespeople are pseudo-celebrities when it comes to being known around town. As a dealer,...
newscastvideo

How far will digital retail evolve in 2018? | Scott Keogh: Optimistic about future...

  On today's CBT Newscast for Thursday, February 1st, 2018: Pete MacInnis: How far will digital retail evolve in 2018? Digital retail got a lot of traction in 2017, with consumers handling more of the car buying process online than they've ever...
newscastvideo

How not to start off the hiring process | AutoNation no longer refusing applicants...

  On today's CBT Newscast for Wednesday, January 31st, 2018: How not to start off the hiring process Although it's a new year, it's a problem that continues: high turnover with sales departments at dealerships around America. In trying to figure out...
blockchain

Blockchain Technology Really Could Be the Next Big Thing

Sparring technology providers makes the blockchain opportunity less clear You’ve heard all the hoopla about cryptocurrency values — the  currency you can’t touch. It’s all...
dealers

Questions to Ask a New Agency Partner

Dealers receive dozens of calls a week from companies attempting to sell marketing services or technology to power their online strategy. Dealership managers should...
connect customersvideo

Jessica Stafford: How to connect customers from online to the showroom

Global accessibility to the internet allows shoppers an outlet to connect, research, and ultimately purchase online without leaving their home. In response, Dealerships are...
social media

F&I and Social Media – 4 Ways to Boost Profits & Increase CSI

The typical dealer spends thousands of dollars a month on advertising. The car deals, the service department coupons, the parts specials…you see them in...
sales

4 Opportunities That Create More Sales

Opportunity #1 – Bring your own business To be successful for a long period of time you must create lead generation marketing. Lead generation equals...

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...

Don’t be like everyone else on the demo drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...

How to Harness that “Fear Factor”

What's holding you back from getting to the next level or that promotion as an F&I Director? On this week's edition of F&I Today,...