TSLA403.300-0.92%
GM85.7203.245%
F12.3400.39%
RIVN11.450-0.22%
CYD23.260-0.74%
HMC33.8900.21%
TM196.6301.78%
CVNA68.2959.245%
PAG212.3400.39%
LAD297.0608.37%
AN169.3405.16%
GPI259.97010.43%
ABG199.2705.74%
SAH63.6100.49%
TSLA403.300-0.92%
GM85.7203.245%
F12.3400.39%
RIVN11.450-0.22%
CYD23.260-0.74%
HMC33.8900.21%
TM196.6301.78%
CVNA68.2959.245%
PAG212.3400.39%
LAD297.0608.37%
AN169.3405.16%
GPI259.97010.43%
ABG199.2705.74%
SAH63.6100.49%
TSLA403.300-0.92%
GM85.7203.245%
F12.3400.39%
RIVN11.450-0.22%
CYD23.260-0.74%
HMC33.8900.21%
TM196.6301.78%
CVNA68.2959.245%
PAG212.3400.39%
LAD297.0608.37%
AN169.3405.16%
GPI259.97010.43%
ABG199.2705.74%
SAH63.6100.49%
CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.
CBT Now
How dealers can balance AI with human customer experiences
Rapid advancements in artificial intelligence (AI) allow businesses to deliver instant responses, but reliance on technology alone risks alienating customers. During today’s episode of CBT Now, we’re joined by Joseph...
Negotiation expert reveals secrets to fighting less and winning more
Difficult conversations come up constantly in the car business. It could be a tense talk with a partner, a tough conversation with an employee, or a high-stakes negotiation with a...
How having happy, well-trained employees leads to happy car buyers
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
NJ CAR launches campaign highlighting the value of local dealerships
The New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a new statewide campaign, "Local Matters," aimed at educating consumers and legislators about the economic and community value of...
Perry Watson IV on why NAMAD is driving the future of dealer ownership
With market dynamics vastly changing, dealership leaders are looking for new ways to stay competitive. Perry Watson IV, President of the National Association of Minority Automobile Dealers (NAMAD), joins us on the latest...
The 3-step habit that could save your next deal
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
The real value of leadership development in an AI era
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies. On the latest episode of CBT Now, Matt Gjertsen, the...
Navigating negative equity, credit challenges and pricing transparency in F&I in 2026
Negative equity is rising, loan terms are stretching, and F&I managers are being asked to do more than ever. Paul Brown, Vice President and partner at Ascent Dealer Services and the host...
David Long on the foundation that drives dealership performanceÂ
Pressure, burnout, and negativity can spread through a dealership faster than ever. Joining us on today’s CBT Now episode to discuss how mindset, attitude, and energy can directly impact leadership...
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