TSLA391.86010.22999%
GM76.490-0.4%
F11.930-0.15%
RIVN15.445-0.955%
CYD40.010-1.2%
HMC24.185-0.155%
TM190.365-2.255%
CVNA390.050-5.75%
PAG171.355-0.165%
LAD291.5001.38%
AN215.5803.2%
GPI361.0404.17%
ABG205.7252.03501%
SAH79.1500.4%
TSLA391.86010.22999%
GM76.490-0.4%
F11.930-0.15%
RIVN15.445-0.955%
CYD40.010-1.2%
HMC24.185-0.155%
TM190.365-2.255%
CVNA390.050-5.75%
PAG171.355-0.165%
LAD291.5001.38%
AN215.5803.2%
GPI361.0404.17%
ABG205.7252.03501%
SAH79.1500.4%
TSLA391.86010.22999%
GM76.490-0.4%
F11.930-0.15%
RIVN15.445-0.955%
CYD40.010-1.2%
HMC24.185-0.155%
TM190.365-2.255%
CVNA390.050-5.75%
PAG171.355-0.165%
LAD291.5001.38%
AN215.5803.2%
GPI361.0404.17%
ABG205.7252.03501%
SAH79.1500.4%

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.


CBT Now

The hidden sales killer most professionals don’t even notice

Several sales professionals and small business owners are losing potential customers way before the first conversation ever happens… and unfortunately, most don’t even realize it’s happening. At least that is the central warning from Matt Easton, Founder of Easton University, who argues that default voicemail greetings and AI-based call screening have introduced an unintended layer of friction between sales professionals and the buyers they are trying to reach, on today’s CBT...

Dealers risk wasting marketing dollars without trained oversight

- April 23, 2026
Marketing inside dealerships is getting more complex, and the people running it are struggling to keep up. Some dealers are spending up to $100,000 a month on marketing with little...

How NADA’s education escalator is helping dealers build better teams in 2026

- April 22, 2026
 Dealers looking to stay competitive in today's rapidly shifting automotive landscape have one thing in common: they are investing in their people. That is the message from Camron Wilson, Vice...

Why the demo drive remains the most critical step in closing sales

- April 14, 2026
The demo drive remains one of the most critical steps in a dealership’s sales process, yet it is often rushed or overlooked. On today's episode of CBT Now, Sean Gardner, instructor...

New York Auto Show sees robust consumer interest, ride-and-drive engagement

- April 9, 2026
Mark Schienberg, president of the Greater New York Automobile Dealers Association\ (GNYADA), reports that the 126th New York International Auto Show is drawing large crowds, strong consumer engagement, and renewed...

AI, SEO, and GEO: What dealers need to know to stay competitive in digital marketing

- April 8, 2026
As artificial intelligence reshapes digital marketing, confusion around generative engine optimization (GEO) is leading some dealerships to misallocate budget and miss opportunities. Brooke Furniss, BZ Consultants Group, joins us on...

ASOTU CON 2026 set to expand attendance, spotlight AI and human-centered innovation

- April 6, 2026
As we gear up for the fifth annual ASOTU CON, May 12–14, we’re sitting down with the founders to explore their vision, the buzz surrounding this year’s event, and what...

Industry braces as Volkswagen Scout lawsuit tests limits of dealer franchise agreements

- April 1, 2026
Dealers across the country are keeping a close eye on the Volkswagen–Scout class action lawsuit, and for good reason. On today’s episode of CBT Now, we’re joined by Len Bellavia,...

Shep Hyken on how customer experience drives loyalty in 2026

- March 30, 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...

Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts

- March 25, 2026
Dealer and brand websites generated higher-quality leads than third-party sources in 2025, even as overall lead volumes declined and consumer engagement patterns continued to evolve, according to Shift Digital’s latest...


CBT News
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