Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

F&I
Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have the right personality? The right combination of experience and prior success? The dealership environment is a...

Personality or Sales Ability? Which is More Important for F&I Success?

F&I
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about the important revenue-generating responsibility this position holds, and the qualities needed to make all...

How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place

F&Ivideo
How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place Today on CBT we are happy to have Rick McCormick in our studio. Rick is the National Account Development Manager at Reahard & Associates, a business that provides custom-tailored in-dealership F&I training...

Converting the Cash Buyer in F&I – It Could Be Easier Than You Think

cash
There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’. Ever. It is the most dreaded scenario that almost always deflates even the most successful F&I manager with years in...

Larry Dorfman on Why He is Handing Over the Reins of EasyCare to Finbarr O’Neill

video
 CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes that will be occuring to the leadership of EasyCare. Larry and Finbarr sit down with CBT's Jim Fitzpatrick in order...

3 Simple Ways to Inspire Your F&I Staff

F&I managers
For as long as there have been ‘sales’ teams’, there has always been a fundamental problem of exactly HOW to motivate, excite, or inspire them to achieve more sales and more profit. F&I managers in the dealership environment are really no different. They are...

Breaking the F&I Stereotype – Simple Steps, Powerful Results

For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than have to deal with the fast-talking guy ‘in the box’. F&I managers were always viewed with a wary eye and...

Increase Your F&I Department’s PVR with These 3 Strategies – Adam Marburger, Ascent Dealer Services

F&Ivideo
On today’s show, we welcome back Adam Marburger, F&I expert, and President of Ascent Dealer Services. Adam always has great insight into what makes a successful F&I office and what dealers could be doing more of in their day-to-day. VIDEO TRANSCRIPT:  Jim Fitzpatrick: We are so...

4 Ways to Ace the Customer F&I Interview

F&I
Making sales in any industry requires knowledge of what makes your customer tick, what their ‘pain points’ are, and being able to apply that knowledge to show them how your product helps them. But in F&I, how do you find all that out when...

Surge in Used Car Sales Opens Up F&I Opportunities

car sales
2019 is already proving to be an interesting year for car sales and it’s barely the second quarter. One trend that could impact F&I is that new car sales forecasts are trending lower for this year. More used units are moving, and dealers are...

HEADLINES

newscastvideo

The Importance of a Dealership’s Unique Digital Retailing Process – Drew Tutton & Tim...

Today on CBTNews.com - Wednesday, July 17th, 2019: The Importance of a Dealership's Unique Digital Retailing Process -  Tim Cox, CarNow & Drew Tutton, Ed...
Facebookvideo

Using Facebook as a Branding Tool

 TV and radio bring a lot of awareness to dealerships locally. However, it can be really expensive. Brian suggests using Facebook to promote local...
third-party classifiedvideo

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...
conflict

6 Strategies to Manage Conflict and Improve Working Relationships

Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...

What Does Digital Retailing Have To Do With F&I?

On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...

The Power of Consistency

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the value and the power of consistency....