How Dealerships Can Help Reduce F&I Burnout

burnout
There are few jobs within a dealership that have more inherent stress and burnout than the F&I manager. Back in the ‘stone age’, the position was all about pushing as much product as possible, holding the most rate you could get away with, and...

Where Does F&I Fit into Your Dealership’s Digital Retailing Strategy? – Adam Marburger & Paul Brown, Ascent Dealer Solutions (Part 1)

F&Ivideo
 Looking to add more money to your bottom line by way of your finance department and dealership? CBT News sits down with Adam Marburger, F&I expert and President of Ascent Dealer Services, and Paul Brown, Vice President, to discuss solutions, training, and digital retailing...

F&I: Refining Your Best Practices, Menu Selling, and Current Trends – Becky Chernek, F&I Trainer

F&Ivideo
Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales and service, when was the last time you had a meeting for the F&I staff? Here to tell us how...

Dull F&I Meetings? Here are 4 Ways to Make Them a Can’t Miss Experience

F&I
Meetings. Love them or hate them, they are a necessary evil in any business. Dealerships are not immune, and most meetings seem to revolve around the sales staff every week, usually Saturday mornings before they open the doors. But when was the last time...

Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

F&I
Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have the right personality? The right combination of experience and prior success? The dealership environment is a...

Personality or Sales Ability? Which is More Important for F&I Success?

F&I
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about the important revenue-generating responsibility this position holds, and the qualities needed to make all...

How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place

F&Ivideo
How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place Today on CBT we are happy to have Rick McCormick in our studio. Rick is the National Account Development Manager at Reahard & Associates, a business that provides custom-tailored in-dealership F&I training...

Larry Dorfman on Why He is Handing Over the Reins of EasyCare to Finbarr O’Neill

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 CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes that will be occuring to the leadership of EasyCare. Larry and Finbarr sit down with CBT's Jim Fitzpatrick in order...

3 Simple Ways to Inspire Your F&I Staff

F&I managers
For as long as there have been ‘sales’ teams’, there has always been a fundamental problem of exactly HOW to motivate, excite, or inspire them to achieve more sales and more profit. F&I managers in the dealership environment are really no different. They are...

Breaking the F&I Stereotype – Simple Steps, Powerful Results

For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than have to deal with the fast-talking guy ‘in the box’. F&I managers were always viewed with a wary eye and...

HEADLINES

newscastvideo

The Advantages of Having a Multi-Platform Video Strategy for Your Dealership – Jeff Brown...

 Today on CBTNews.com - Monday, August 19th, 2019: The Advantages of Having a Multi-Platform Video Strategy for Your Dealership - Jeff Brown, Force Marketing Today on...
gen z

How Gen Z Changes the F&I Approach and Tips on How to Adapt

Much has been made of working with Millennials in the F&I office. Hundreds of articles and blogs analyze the most effective ways to engage...
product salesvideo

Increasing Product Sales By Training Your Sales Department

 On today's Tip of the Day, Becky Chernek talks about how educating your entire dealership on the products you have for sale can increase...
texting

Why Are Service Departments Still Not Texting?

Technology has become so advanced. Most technology is designed to improve communication and make us more efficient, but technology is really just a means...

Why Change is Necessary If You Want to Improve

On this week's episode of Straight Talk, David Lewis of David Lewis and Associates talks about the necessity of change and how hard it...

Eliminating Fixed-Ops Obstacles

 On today's episode of the Weekly Tune-Up, Becky Nixon talks about the #1 selling obstacle in fixed-ops that service advisors face when talking to...

Hydrate Your Mind

Have you ever been dehydrated? It can negatively affect your entire body. The same thing can happen to your mind if you don't feed...