F&I

From humble beginnings as a dealership porter to now being named one of Automotive News 40 Under 40, CBT Automotive welcomes Adam Marburger, corporate finance director at Suntrup Automotive in St. Louis, MO. Adam's place among the elite group of Automotive News' 40 under 40 is well...

F&I managers are immediately at a selling disadvantage compared to the other profit centers in the dealership. They have to sell the products and services that a customer may or may not ever need or use. It’s often an intangible sale. No immediate benefit,...

Trailblazer, Self-starter, Motivator- Rebecca ‘Becky’ D’Amico Chernek has many monickers she’s earned through the years. In 1986, she was hired as the first woman to sell autos for Al Packer Lincoln & Mercury in Baltimore. In 1989, she took on the role of F&I Manager for Ron...

In any dealership, there are going to be problems. Low unit sales, bad CSI, personnel issues…the list can go on and on. But when the F&I department has issues, it can be devastating for a store. F&I accounts for such a heavy amount of...

Subprime auto loans have been in the headlines over the past couple of years with concern that we are headed into another credit crisis abyss. Rising defaults and delinquency rates are cited as predictors of that impending doom. Cheap money and a strengthening economy helped...

Scott Gunnell, JM&A VP of Field Sales Operation and Strategy, is back to talk about the ever-changing role of F&I managers in your dealership and how to maintain a workforce that is progressing at the same rate the auto industry is. The F&I manager is...

Making sales in any industry requires knowledge of what makes your customer tick, what their ‘pain points’ are, and being able to apply that knowledge to show them how your product helps them. But in F&I, how do you find all that out when...

In many of the dealerships I worked in years ago, there simply were not many female F&I managers. I was the rare exception at two dealer groups and had been hired not for prior car business experience but rather for two primary reasons: I...

On the CBT Automotive Network today, Jim Fitzpatrick and Scott Gunnell, Vice President of Field Sales Operations and Strategy for JM&A , talk about how your company can be better at virtual retail by building your website to take advantage of and use artificial intelligence. The last...

F&I managers are immediately at a selling disadvantage compared to the other profit centers in the dealership. They have to sell the products and services that a customer may or may not ever need or use. It’s often an intangible sale. No immediate benefit,...