TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%


F&I

Remarkable Leaders in F&I honoree: Kimberly Garner | CMA Colonial 

Remarkable Leaders in F&I honoree: Kimberly Garner | CMA Colonial 

- June 4, 2026
CBT News is proud to recognize Remarkable Leaders in F&I who are raising the bar inside their dealerships and across the automotive industry. Joining us to commemorate this achievement is...
Remote control: Making F&I video calls feel like an in-person deal

Remote control: Making F&I video calls feel like an in-person deal

- June 4, 2026
Remote F&I is no longer just a workaround. For dealers selling cars to out-of-state buyers or customers who simply prefer to close from home, it is becoming a standard part...
Why protection products are essential in modern F&I

Why protection products are essential in modern F&I

- May 28, 2026
Paul Brown, Vice President of Training and Development at Ascent Dealer Services, says dealerships must rethink finance and insurance (F&I) as rising vehicle prices, repair costs, and longer loan terms...
pre-framing

How pre-framing helps dealers improve F&I close rates

- May 21, 2026
As dealership customers become more payment-sensitive and less tolerant of friction, finance and insurance departments face growing pressure to modernize how they present products and build trust. During the latest episode...
Why 'decision fatigue' is killing your F&I gross

Why ‘decision fatigue’ is killing your F&I gross

- May 14, 2026
Buying a car demands more decisions than many customers expect. By the time they sign the purchase agreement, "decision fatigue" has set in. They have already negotiated a price, settled...
Getting more buyers across the finish line

Getting more buyers across the finish line

- May 13, 2026
Every car shopping journey has its highs and lows. On the positive side, it’s fun to do test drives and it’s exhilarating to drive off the lot in a new...
Finance Director Symphony Wills shares her success story

Finance Director shares path from rejection to BMW rooftop success

- May 12, 2026
Symphony Wills did not stumble into the car business. She chased it, fought rejection, and took on a two-hour commute to get her foot in the door and onto the...
Affordability squeeze reshapes F&I strategy as dealers rethink customer conversations

Affordability squeeze reshapes F&I strategy as dealers rethink customer conversations

- May 7, 2026
Rising costs are reshaping how customers approach car buying, and F&I leaders must adjust their strategies to keep pace. On the latest episode of F&I Today, Paul Brown, Vice President...
4 customer personality types

4 customer personality types and how to win their business every time

- April 30, 2026
Every customer who walks into a dealership is sending signals, but are you listening? Learning to read your customers and meet them where they are can build trust and close...
Talent

The talent factory: How to build F&I rockstars from within

- April 28, 2026
Across the country, car dealerships are increasingly facing a new problem: finding and keeping the right people on staff. As veteran employees retire and customer expectations shift, dealers are rethinking...