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How to become more profitable in the F&I office with virtual services – Scott Gunnell & Mike Casey, JM&A

Today on CBT News, anchor Jim Fitzpatrick is joined by Scott Gunnell, group vice president of business strategy at JM&A Group, and Mike Casey, group...

General Motors CMO Deborah Wahl discusses the automaker’s transition to an all-electric future

General Motors has recently rolled out a new logo and rebranded website as part of its "Everybody In" campaign which highlights its corporate transformation...

Deloitte report finds affordability concerns have affected main demographics

The 2021 Global Automotive Consumer Study by Deloitte unveils that as many as 23% of millennial car owners opted to defer car payments in 2020 amid...

Stop resolving and start solving – Make New Year’s resolutions work

Well, as 2020 closed out, I think it’s fair to say that not many of us are sad to see it go.  It’s been a...

J.D. Power’s Tyson Jominy on how 2020 results can prepare car dealers for the year ahead

To understand where 2021 auto sales could potentially be headed, dealers have to look back at what happened in the fourth quarter of 2020....

Additional factories idled due to semiconductor chip shortages

Many of the major car manufacturers in the United States are feeling the pinch as parts suppliers are unable to provide the necessary microchips...

Seamless mobile experience in service a customer expectation in 2021

Smartphone use in the United States has increased in recent years to 81% of the total population. For those earning more than $50,000 annually,...

Cox Automotive expands its Pivet network with the acquisition of Dickinson Fleet Services

Cox Automotive recently announced its acquisition of Dickinson Fleet Services, one of the country's leading mobile maintenance providers for medium and heavy-duty trucks as...
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Latest Articles

EV Special Purpose Acquisition Companies continue to trend upwards

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...

CBT special feature: The winners and losers of 2020

Welcome back to CBT News. 2020 was an unforgettable year in the auto industry. As dealers worked diligently to keep their families safe, they...

Why Minnesota car dealers are fighting a new administrative rule regarding emissions standards – Scott Lambert, MADA

Minnesota car dealers were in federal court last week to fight a proposed change to the state’s emissions rules for new automobiles. The regulations...

Five tips on how to be customer-centered

A recent PWC report said, "only 36% of consumers feel that their employees understand their needs." Regardless of the truth or argument, perception is reality....

TrueCar predicts 16 million new car sales in 2021

Headed into another year of uncertainty, TrueCar is forecasting a healthy increase over 2020’s suppressed auto sales performance, expecting new light vehicle sales in 2021 to...
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