Setting and Achieving Goals

Mark Tewart Sales Strategyvideo
 Mark gives his best tips on setting and achieving goals and the best methods to get what you need from your sales team.

Accelerated Mobile Pages

accelerated mobile pagesvideo
On today's episode of Auto Marketing Now, Brian goes over accelerated mobile pages, or AMP, an important technology used to improve mobile pages as more consumers continue to use mobile devices to shop for their vehicle.

Protecting Your Customers’ Personal Information

customersvideo
When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal information and what can happen to your dealership if you fail to do so.

Stop, Look, and Listen

straight talkvideo
  On today's episode of Straight Talk, David Lewis talks about how you can close more sales and find success by stopping, looking, and listening.

The Reward of Consistent Practice

practicevideo
Nobody gets better on game day. On today's Saturday Morning Sales Meeting, Dave discusses the rewards that come with consistent practice and preparation.

The Power of the First Impression

first impressionvideo
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service department and the power of the first impression.

Don’t Take the Bait

baitvideo
Nobody can offend you without your consent. If anybody says or does anything to try and get under your skin, don't give in. On today's episode of Hard Truths, Dave Anderson talks about how being offended and taking the bait can distract you from...

How to Compensate Your Team

compensation plansvideo
On this week's episode of Kain & Company, David Kain talks about compensation plans and how to pay your team members fairly.

Things Dealers Can Do in Hard Times

dealersvideo
Brian talks about the headwinds that dealers will be facing later in the year as well as some things that dealers can do in trying times on today's Auto Marketing Now.

How to Get More Referrals

referralsvideo
  On this week's edition of On the Mark, Mark Tewart goes over some methods for getting more referrals, as well as his usual segments Coach's Corner and Stop It.
credit data

Top Tools to Use to Make Sure Your Dealership Has the Necessary Technology

Most consumers today are savvy enough to check their credit scores before they even walk into the dealership. Knowing their score lets them have...
employees

Five Ways to Develop Your Staff into the Automotive Industry’s Future Leaders

Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail....
Reconvideo

How Hennessy Jaguar Land Rover Strengthened Their Recon Process- Justin Hoisington, Sales Manager &...

Continuing our discussion on how your dealership can improve it's overall recon turnaround time, CBT News was on location at Hennessy Land Rover with...

Mazda Changing Things Up With New Appointments

Tuesday, Mazda announced announced several leadership changes to its North American Operations. The current CEO and President of Mazda North American Operations (MNAO), Masahiro...
Tim Robertsvideo

Chevy Dealer Tim Roberts, Discusses the Challenges Ahead and Becoming a MotorTrend CPO Dealer

According to numerous projections, the retail auto industry is on track to face some tough challenges this year. Which means it’s more important now,...

How to Deal With a Best Price Shopper

Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...

Accountability and What It Is Worth to Your Business

Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You...

Creating a Business Development Culture

On this week's episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout...