Chanell Turner, Author at CBT News

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Chanell Turner is a contributing writer and investigative journalist for CBT News.

How consumer behavior models can affect car sales

5 consumer behavior models that can influence the car buying process

Chanell Turner - September 25, 2023 0

These transformative technologies range from predictive analytics and digital assistants to augmented reality interfaces and connected cars.

Beyond autonomous driving: Exploring cutting-edge technologies reshaping the automotive landscape

Chanell Turner - September 22, 2023 0

Agility and attention to innovation are the keys to encouraging your dealership teams to improve employee engagement.

Unleashing the power within: innovative strategies for creating an engaged workforce

Chanell Turner - September 13, 2023 0

There are digital tools for every process or function you at your dealership. However, it's crucial to ensure they are worth the investment.

5 digital tools every modern dealership needs to drive sales success

Chanell Turner - July 5, 2023 0

Customers are ready for digital retailing experiences, partly due to the disruption by COVID-19 and technological advancements.

Virtual tours and contactless delivery: how to embrace digital retailing

Chanell Turner - June 16, 2023 0

Let's take a look at some actionable steps you can take to prioritize diversity and inclusion and help your best players stick around.

Driving diversity: Embracing inclusion for automotive retail success [Part 2]

Chanell Turner - June 9, 2023 0

May’s auto sales are defying even Cox Automotive’s initial expectations, as it looks like many automakers are reporting year-over-year gains

May auto sales come in hotter than projections but cool down...

Chanell Turner - June 6, 2023 0

Unlock the secrets of customer retention at your dealership with personalized connections. Elevate customer satisfaction for lasting success.

Mastering customer retention: How to personalize connections at your dealership

Chanell Turner - May 24, 2023 0

Getting to the bottom of what the customer needs is a conversation. Here are a few tips for finding out what car buyers are looking for.

Selling is discovery: Determining what your customer needs [+5 questions to...

Chanell Turner - May 11, 2023 0

April's U.S. auto sales are projected to have a 2.3% rise compared to last year, likely due to increased inventory supply.

April U.S. auto sales see solid year-over-year gains

Chanell Turner - May 4, 2023 0

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