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Chanell Turner

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Investigative Journalist for CBT News
issues

Washington Update: Four Top Issues for Dealers

It is an understatement to say that the Federal Government plays a significant role in how companies conduct business. Regardless of the industry, legislation...
study

Four Automotive Research Reports You Should Be Reading For 2019

It is no secret that there is a substantial amount of market information out there, especially concerning the automotive industry. There is always a...
tariffs

Three Ways a 25 Percent Tariff Hike Could Impact Dealers and Consumers In 2019

Many are wondering what the markets have in store for automakers, dealers, and car buyers in 2019. While there are many factors at play,...
negotiations

The Science of Negotiation: Best Practices for Handling Negotiations at Your Dealership

Negotiation is a word that causes excitement in some and dread in others. To many, negotiations may seem like an unnecessary part of doing...
Cox Automotive

Optimism, Healthy Sales, and Incentives Highlight the Finish Line of 2018 Sales

This past year was met with a lot twisting turns when it came to auto sales and trends. However, in the end, many were...

Making the Connection: Four Ways to Align your Goals

Who are you as a dealership, and what do you stand for? If someone were to ask the above question to one of your...
Customer Trust

The Power of “Starting with Why,”: Four Ways to Strengthen Customer Trust and Loyalty

Have you ever stopped to think about why customers choose to purchase a car with you? Do you know why your selling practices resonated...
Automotive Industry

Five Major Automotive Industry Developments in 2018

In regard to the automotive industry, 2018 has been a year of continued innovation and various technological advancements. The year has also been a...
auto trends

According to Auto Trends – These Vehicles Should Be on Your Lot in 2019

January 1, 2019, is rapidly approaching, and the start of a year is when many consumers decide to take a look at purchasing a...
newscast

What are Today’s Car Buyers Looking for in Their New Vehicles?

The days of customers only having a preference for color, make, and model are long gone.Today, car buyers can customize vehicles in a variety...
diversity

Why Building Diversity in Your Leadership Rolls is Important

Diversity in the workplace can be a contentious word. Many interpret the directive to mean that a variety of external likenesses need to be...
tax season

Your Dealership Could Sell More Cars During Tax Season Than You Would Imagine

Let’s face it: taxes are rarely anyone’s favorite topic. Few people look to tax season with anticipation, with the exception of accountants… and dealerships? That’s...
Cadillac

What Cadillac’s Announcement Means for the EV’s in 2019

One of the hottest automotive trends of recent years has been the rise of the Electric Vehicle (EV). With companies like Tesla setting the...
AIvideo

How to Increase Sales at Your Dealership with AI Powered Assistants – John Ruble,...

f AI powered assistants have shown to be highly effective for increasing sales, quality of service, and improving other activities around the dealership. These virtual...
vehicle inventoryvideo

Combating Rising Interest Rates, Managing Vehicle Inventory, and Reducing Your Margin Compression – Brian...

Every dealer knows that as your vehicle assets depreciate, your profit margins begin to shrink. The two major causes of inventory depreciation? Age and...

Finding Your Drive to Succeed

Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...

Kerrigan Report: December Capped Off Another Strong Year for Auto Sales

Thanks so much for joining us today for the Kerrigan Market Update. We’re joined today by Erin Kerrigan, founder and managing director of Kerrigan...

Accountability: Achieving More Clarity by Giving More Feedback

On this week’s episode of Hard Truths with Dave Anderson, Dave continues his conversation about accountability, particularly about clarity. Once you have clarity as a manager,...