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Chanell Turner

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Investigative Journalist for CBT News
partnership

“Partnership” is the New Automotive Industry Buzzword

When it comes to the future of the automotive industry, the word “partnership” is starting to enter the conversation. In the past, automakers...
car buyers

Six of the Most Innovative Current and Upcoming Connected Car Features

The days of just using your car to get from Point A to Point B are over. Today, cars are not only collections of...
management

Unlock Your Team’s True Potential: Four Ways to Optimize Your Management Style

When we think of business development today, one word comes to mind: disruption. From technology to the entrance of a new generation of workers,...
auto sales

High Prices and Concerns over Tax Refunds Cause Auto Sales to Cool in February

As the nation goes through yet another winter freeze, the cooling effect seems to have also extended to the auto industry. Overall sales in...
Facebook

Facebook Enhances Their Already Powerful Targeting System to Help Auto Dealers Reach More Customers

What comes to mind when you hear of Facebook? Do you define it as just a social network? A platform for telling others about...
digital retailing

Digital Retailing: Five Advantages of Using It at Your Dealership

Think about the last time you needed to purchase an item online. What comes to mind? Is it the ease of finding what you...
connected car

The Growing Impact of the “Connected Car,”: Four Ways This Can Affect Your Dealership

Today’s cars have become a one-stop-shop for transportation, security, and infotainment. Not only can you drive and play music, but you can now take...
ambassadors

Five Ways to Turn Customers into Ambassadors for Your Dealership Brand

What is more powerful than well-drafted ad copy, video content, or a social media post about your dealerships discounts? You may be surprised to...
car buying experience

Four Ways to Help Consumers Move Past Anxiety During the Car Buying Process

When you hear accounts of those who have purchased cars or articles that touch on the emotional side of the car buying process, many...
digital marketing

Five Digital Marketing Stats Dealers Should Focus On

As a dealership owner or marketer, you should always ask yourself if a tactic or strategy is worth your time. Even if it seems...
social media

Why Organic Social Media Is Losing Its Power?

Having a good organic reach on social media simply refers to how well the posts of a page perform without having to have any...
F&I

Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a...
the process

How The Process is the Core to Your Business

Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their process....
Don Hallvideo

How Retail Auto Needs to Change in Order to Attract Top Tier Talent –...

Every dealer knows there are ways in which the auto industry needs to change in order to attract talented employees, especially women. On today’s...
tax credits

Trump Budget Aims to End Electric Vehicle Tax Credits

Slipped in amongst other budget saving measures in the 150-page 2020 fiscal year budget proposed by the Trump Administration was “Repeal the qualified plug-in...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

Stop, Look, and Listen

  On today's episode of Straight Talk, David Lewis talks about how you can close more sales and find success by stopping, looking, and listening.

The Reward of Consistent Practice

Nobody gets better on game day. On today's Saturday Morning Sales Meeting, Dave discusses the rewards that come with consistent practice and preparation.

The Power of the First Impression

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...