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New vehicle sales set to fall in April but maintain healthy pace

New vehicle sales are set to decline in April after a strong first quarter but will maintain a healthy pace thanks to better affordability, more inventory, and stable demand. Cox Automotive forecasts April new vehicle sales volumes will reach 1.34 million units, a year-over-year decline of 2.2% and a 6.8% decline from March. While a 7% increase in average tax refund amounts helped drive demand ahead of prior-year levels in February and March, this month's drop marks the end of tax season for most U.S. citizens, explaining the weaker sales. However, while sales were lower on an annual basis, the new vehicle sales pace remains...

UAW sets sights on Mercedes-Benz after Volkswagen victory

Fueled by its success at Volkswagen, the United Auto Workers (UAW) union is turning its attention to Mercedes-Benz and other non-unionized automakers as it...

VinFast expands its network by adding 12 new U.S. car dealerships

Vietnamese automaker VinFast announced on April 23 that it has formally signed contracts with a dozen new U.S. car dealerships. The 12 new car dealers...

Tesla profits plummet in Q1, company accelerates new product development

Tesla reported steep declines in first-quarter revenue and profit but rallied shareholders over promises of new products. The electric vehicle manufacturer reported revenue of $21.3 billion,...
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Diversifying your dealership technology tool kit – Eric Schlesinger | ActivEngage

On the latest episode of Kain & Co., host David Kain sits down with Eric Schlesinger, chief revenue officer at ActivEngage, to discuss how dealership...

How sales teams can boost their numbers in today’s market – Crissy Burton | Hubler Chevrolet

Recent data indicates that sales leads have decreased due to factors such as interest rates, vehicle prices, and inventory availability. This puts pressure on...

Jeff Wyler Automotive’s new online car buying experience is an industry first

New vehicle customers have been calling for a 100% online car buying experience in the for many years, citing the heightened convenience and speed...

How AI is driving transparency in the vehicle pricing process

In today’s dynamic market, vehicle pricing is everchanging with vehicle condition, location, color and even added features like heated seats impacting the price tag...

Managing stress and burnout in the fast-paced retail automotive industry

The automotive­ retail industry is a dynamic and ever-e­volving sector that poses unique challenges for its professionals. From continuous customer interactions to meeting sales...

Streamlining Title Acquisition: The Rise of E-Titling

In the fast-paced world of automotive sales, time equals money. Every minute spent on paperwork and administrative tasks is a minute taken away from...

How dealerships are improving the customer experience — Gary Barbera | Barbera’s Autoland

With the rapid onslaught of innovation, technological advancement, and shifts in consumer preferences, dealerships must work harder than ever to stay on top of...

Balancing growth to maximize dealership competitiveness — Jeff Dyke | Sonic Automotive

In 2023 Sonic Automotive, one of the nation’s largest automotive retailers, saw an all-time record annual revenue of $14.4 billion despite some challenges, like...

Hyundai-Amazon update puts dealers at the heart of online sales — Andy Wright | Vinart Dealerships

Last year, Amazon and Hyundai announced a new partnership that would see the automaker's vehicles sold on the e-commerce giant's platform. The reveal left...

Depreciation study shows EVs lose value fastest – Karl Brauer | iSeecars

A study by iSeecars.com sheds insight on cars that lose the most value after just one year and those that retain the most value....

4 things dealers are keeping top of mind this year

2024 offers a glimmer of hope for auto dealers navigating the tricky terrain of used car sales, despite lingering market uncertainties and a notable...

Why the used vehicle market is changing dealership inventory strategies — Seth Rosen | Subaru of Jacksonville

The used vehicle market is under close scrutiny as it adjusts to changing consumer preferences and evolving inventory levels. What can dealers expect from...

Mobile service startups transform car service, capturing dealership attention

A wave of innovative startups is challenging the status quo by offering mobile repairs and maintenance for cars just about anywhere. These disruptors have...

Simple strategies to attract and retain fixed-ops talent — Ryan Haskell | Jeff Wyler Automotive Family

Dealership fixed-ops departments require educated and well-trained employees to succeed, making the current technician shortage a devastating blow to long-term viability. Taking steps to...

What mobile service has to offer for your dealership — Jim Sabino | All American Ford

Mobile service is becoming increasingly essential to meet consumer preferences on the convenience and accessibility of repair or maintenance. While implementing such a model...

De-mistifying dealership defection rates — Eric DeMont | Urban Science

Defection rates deliver vital information to dealers, allowing them to identify how many customers took their business elsewhere while measuring the impact of retention...

Using data to get the most out of your digital marketing strategy — Colin Carrasquillo | Nielsen Automotive Group

Digital marketing has become a major component of automotive retail, serving to drive leads, strengthen branding, and broaden the scope of dealers' markets. However,...

Optimizing GA4 to power dealership marketing — Brooke Furniss | BZ Consultants Group

With the official shutdown of its predecessor last year, Google Analytics 4 (GA4) is now the primary tool for tracking website data and gauging...
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How dealers are leading the charge on electrification — Mike Stanton | NADA

The National Automobile Dealers Association (NADA) has long been a pillar of support and guidance for auto dealers across the country. As the industry...

NADA appoints new senior advocacy staff members

The National Automobile Dealers Association (NADA) has declared several changes to its leadership team, including appointing an executive vice president for public policy. The...

How state dealer associations are tackling EV headwinds — Christine Vinatieri-Erickson

On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Christine Vinatieri-Erickson, president of the South Dakota Auto Dealer Association (SDADA) and...

Cox Automotive’s Flying Doctor Program: A Beacon of Safety in the EV World

In the rapidly expanding world of electric vehicles (EVs), Cox Automotive's innovative 'Flying Doctor Program' has emerged as a pioneering force in ensuring safety,...

Industry expert warns against overreliance on EVs, advocates for consumer-driven options – Joe McCabe | AutoForecast Solutions

Despite the push towards EVs, the adoption rate has been notably slower than many expected. On today's episode of Inside Automotive, we're discussing EV...

Cox Automotive Dealer Sentiment Index reveals concerns about profitability and inventory disparity – Erin Keating

The Q1 Cox Automotive Dealer Sentiment Index was published in March. It provides a current view of dealer sentiment and looks forward to the...

The dos and don’ts of dealership M&A, for sellers — Sheldon Sandler | Bel Air Partners

The dealership M&A (mergers and acquisitions) sector has seen high levels of activity in recent years as the retail automotive industry has adjusted to...

Holman acquires Leith Automotive Group in its biggest retail acquisition yet

Holman, a leading global automotive services provider, has acquired Leith Automotive Group, headquartered in North Carolina. This marks Holman's biggest retail acquisition in its...

Group 1 expands with Modern Classic Motors acquisition in South Carolina

On March 11, Group 1 Automotive, one of the nation's leading auto retailers, announced the acquisition of Modern Classic Motors in Hilton Head, South...

Take back control of your dealership’s auto loan process

On this episode of CBT Now, host Jim Fitzpatrick is joined by Steve Burke, CEO of Agora Data, and Becky Chernek, finance and insurance...

Digital Finance: Consumer Expectations and Today’s Digital Retail Reality

In last month’s article, “From the Fax Machine, to the future: Auto Finance Disruption Time is Here,” I revealed data that demonstrated how overdue...

How to integrate a seamless car buying experience — Yaron Rosen | Fuse Autotech

Dealers know that the key to higher sales and profitability is an unparalleled car buying experience. Unfortunately, with consumers now demanding more convenient processes...

How proactive hiring can transform your dealership – Adam Robinson | Hireology

Are you struggling to fill roles at your dealership? If so, then you're not alone. According to a recent report by Hireology, most dealers...

Why you should revisit your talent acquisition process in 2024 — Adam Robinson | Hireology

Dealership methods of talent acquisition and retention have become increasingly outdated, not only in how retailers identify candidates but also in how they keep...

5 reasons to work in the retail automotive industry

Technology is always evolving, and one of the industries that consistently pushes the boundaries of innovation is the automotive industry. When it comes to...

Want a better customer experience? Build a better work environment — Shep Hyken

Dealers know how crucial it is to provide an exceptional customer experience. But in pursuing high standards of service, many find themselves forgetting an...

Decoding the future of car buying with transparency – Katie the Car Lady

For over two decades, Katie the Car Lady has championed consumer rights, earning her reputation as a beacon of transparency and expertise in the...

Automotive brand loyalty winners fend off retention woes in 2023

Brand loyalty remains a critical factor in automotive marketing but has been declining for several years, making events such as S&P Global Mobility's Annual...
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