TOP STORIES
Sending a Post-Visit Video of the Vehicle
Does taking a post-visit video of a vehicle and sending it to the customer who was at a dealership looking at that particular vehicle...
How Your Dealership Can Thrive and Become More Profitable in 2019 – Tom Richards, NCM Labs
Having up to date and correct insight into industry trends and successful practices is half...
Boost Website Rankings with a Video Sitemap
If you’re familiar with video marketing, you know that having videos on your dealership’s website...
GM to Move Forward with Transformation Plans
This past month, GM rocked the automotive industry when the company announced wide-scale changes, including...
Some of the Coolest Car Accessories of 2018
We all love a cool accessory for our car, right? This year, we saw some...
Should You Shake Up Your Employee Pay Structure for 2019?
A new year is just around the corner, and with it comes the opportunity to...
How Your Dealership Can Thrive and Become More Profitable in 2019 – Tom Richards,...
Having up to date and correct insight into industry trends and successful practices is half the battle when running a successful dealership. Joining Jim today to discuss dealer solutions and ways your dealership can become more profitable, is Tom...
Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business...
Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today is here to discuss the art of selling by phone, and how to get customers...
Revitalize Your BDC in 2019 with These Proven Techniques – David Kain, Kain Automotive
As 2018 quickly comes to a close, dealers’ sights are now set on finishing out the year strong and setting up solid expectations for 2019. If you’re brainstorming new standards for your dealership’s BDC and sales training efforts, then...
Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore,...
The sales process can be challenging at times, but when done right, a good salesperson can predict their customer's next move. Having the right product on hand for the consumer is only half the battle. Joining Jim today is...
Digital Retail Trends to Implement at Your Dealership in 2019 – Andy MacLeay, Dealer.com
Digital retailing may have a long way to go before it is the industry standard, but with the popularity of online retailers like Amazon, dealers need to be aware of the changes that need to take place. Today, Jim...
How to Minimize Car Buying Time at Your Dealership – Mazen Letayf, Dealertrack
As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be asking yourself "How can I use this new technology to enhance customer experience?" Well, our guest...
DAILY MOTIVATION
Don’t Change Who You Are Because of One Person | Gary Vaynerchuk
Don't overvalue the other person's POV... You should never be putting one person's opinion on...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
SPONSORED CONTENT
How Your Dealership Can Thrive and Become More Profitable in 2019...
Having up to date and correct insight into industry trends and successful practices is half the battle when running a successful dealership. Joining Jim...
Boost Website Rankings with a Video Sitemap
If you’re familiar with video marketing, you know that having videos on your dealership’s website improves SEO value. Google and other search engines are...
GM to Move Forward with Transformation Plans
This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff...
Some of the Coolest Car Accessories of 2018
We all love a cool accessory for our car, right? This year, we saw some of the most sophisticated accessories yet. Here are a...
FIXED-OPS
Three Phone Headaches Every Service Manager Should Address
To truly see CSI and revenue go through the roof, your first step is converting...
The Benefits of Improving Your Recon Efficiency – Dennis McGinn, RapidRecon
Dealers often find themselves in economic danger due to the gap that occurs between a...
The Profit in Cabin Air Filters
In a time when the media often speaks about air pollution and the health benefits...
How to Cut Costs and Improve Quality in your Service Department
A well-functioning service department is the lifeblood of any dealership. In many ways, it is...
Are Manufacturer Add-on Warranties Good for Dealers?
General Motors rolled out a new warranty option on October 15th of this year, that...
Boost Website Rankings with a Video Sitemap
If you’re familiar with video marketing, you know that having videos on your dealership’s website improves SEO value. Google and other search engines are always trying to provide users with helpful video content. But did you know that search...
GM to Move Forward with Transformation Plans
This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff by 15 percent, which includes 25 percent fewer executives to streamline decision making,” and idling...
Some of the Coolest Car Accessories of 2018
We all love a cool accessory for our car, right? This year, we saw some of the most sophisticated accessories yet. Here are a few of the ones that caught our eye. Porsche 1919 Datetimer 70Y Limited Edition Watch...
Should You Shake Up Your Employee Pay Structure for 2019?
A new year is just around the corner, and with it comes the opportunity to make goals and set objectives for the coming year. This also means changes and adjustments to processes and procedures that will lead to the...
Credit Life & Accident Insurance – Still Worth Selling? Yes.
Back in the good ol’ days of F&I (we’re talking 70’s and 80’s specifically here), one of the more profitable and popular products a dealer could sell ‘in the box’ was credit life insurance and accident/health insurance (A&H). You...
Digital Deals: Coming to a Dealership Near You
Most dealerships use scanning solutions to create digital documents, but there are several reasons why scanning is not the ideal solution for digitizing documents. No matter how fast your scanner is, it still takes time. Scanned documents are created...
