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Hybrids shine in Consumer Reports’ annual top automobile picks

Consumer Reports (CR) has revealed its much-anticipated annual Top 10 List for the best new cars, trucks, and SUVs. There appears to be a strong preference for hybrid and electric vehicles among this year's top choices. Consumer Reports is an independent, nonprofit organization dedicated to research, testing, and consumer advocacy. The organization's top picks excel in road tests and have essential safety features. They have high reliability and owner satisfaction scores as well. The 2023 lineup shows a clear trend towards electrification. It includes one electric vehicle (EV), three hybrids, and three plug-in hybrid electric vehicles (PHEVs). "This year is all about...

2025 Honda CR-V: a blend of hydrogen and electric power

Honda has revealed a new hydrogen fuel-cell car, the 2025 Honda CR-V e:FCEV, for the US market. Demonstrating the automakers' commitment to adding hydrogen...

Volkswagen, Toyota announce recalls impacting more than 500,000 drivers

Two import car manufacturers announced major recalls this week affecting more than half a million drivers in the U.S. On Sunday, February 25, Volkswagen confirmed...

Automakers drag feet on sustainable, ethical supply chains in 2023

Automakers made significant progress toward clean, ethical, and sustainable supply chains in 2023 but still have immense room for improvement in the years ahead. In...
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Vehicle sales on track to rise in February as supply jumps 44.7%

New vehicle sales are predicted to rise in February, thanks to a combination of lower prices and better availability. A joint forecast from J.D. Power...

New research highlights impact of dishonesty in the auto sales process

New research has identified a discrepancy in the rate at which customers experience dishonest practices during the car sales process and the percentage of...

Why are sales professionals in a hurry? — Matt Easton | Easton University

Sales professionals have two primary jobs in the dealership: make the customer happy and make the business money. Unfortunately, some companies prioritize the latter...

Unleash gold: 4 ways to help you sell more cars – Sean Gardner | Joe Verde Group

Could you be sitting on a gold mine? In today’s episode of CBT Now, Sean Gardner, Instructor and Sales Trainer at the Joe Verde...

Expert tips dealers can use to prevent employee burnout – Dr. Brynn Winegard | Applied Neuroscience

A question that lingers on multiple dealers' minds is: how can they stay productive and avoid burnout? Joining us on the latest episode of...

Going beyond: how to overcome the challenges facing your dealership today

Automotive retail is and always has been a complex business. Selling a car is one of the most complicated transactions out there, increasingly so...

How this independent dealership prioritizes affordability and beats the odds – Scott Dooley | Carbox

Independent car dealers are essential in offering diverse and personalized experiences to consumers. However, they face various challenges, including competition with neighboring franchise dealers....

Why dealership groups are prioritizing M&A in 2024 — Joe Serra, Matt Serra | Serra Automotive

Serra Automotive, ranked number 12 out of the top dealership groups in the U.S. and number 6 out of the top privately held groups,...

How Toyota dealers are keeping revenues stable in the wake of weakened inventory — Shawn Vaughan | Vaughan Automotive

On this episode of Inside Automotive, host Shyann Malone is joined by Shawn Vaughan, owner and CEO of Vaughan Automotive and owner of Mike...

Unsold used car inventory increases, driven by higher sales and lower prices

According to vAuto Available Inventory data from Cox Automotive, unsold used car inventory closed higher in 2023 than it did in February.  At the beginning...

Rethinking used car management in a post-COVID economy — Josh Callahan | Ally

Facing fluctuating supply chains, shifts in consumer preferences and normalizing trends, used car dealers have implemented new strategies to source inventory and keep sales...

How dealerships can more effectively manage inventory risks – Len Short | Lotlinx

Dealerships are in a critical phase as discounts are being applied to aging car inventory. Len Short, the Chairman and CEO of Lotlinx, speaks...

Dealership service revenue increases in January

Fixed-ops revenue and service demand ticked up in January, offsetting the impact of declining car prices seen throughout the month. Data from Cox Automotive indicates...

A peek inside Ron Marhofer Auto Family’s trailblazing fixed ops strategies – Chris Schaubert

Unlocking the full potential of every service visit is vital to enhancing service departments' bottom line. As the automotive landscape evolves, not only is...

Beyond the manual: why additional preventative maintenance is key for longevity despite OEM recommendations

If you google the average age of a car on the road in America today you will find it's an astounding 12.5 years and...

How dealerships can leverage social media to build trust and drive sales – Marc Lavoie

In today's landscape, nearly everyone is on social media, and it's especially crucial for those in sales or dealership service. However, should the use...

Revving up engagement: how text message marketing puts dealerships in the driver’s seat in 2024

In 2024, the world of dealership marketing is witnessing a significant shift. Traditional methods like email marketing are becoming less effective, paving the way...

Trends in automotive TV advertising—still worth it for dealers?

Television advertisements are a big deal for car manufacturers. Minding our language, and depending on who you ask, it might be fair to say...
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How state dealer associations are tackling EV headwinds — Christine Vinatieri-Erickson

On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Christine Vinatieri-Erickson, president of the South Dakota Auto Dealer Association (SDADA) and...

Live Replay NADA Show 2024: Geoffrey Pohanka, Mike Stanton, & Gary Gilchrist

At the recent 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the pleasure to speak with NADA CEO Mike Stanton, outgoing Chairman Geoffrey...

Rita Case named TIME Dealer of the year at 2024 NADA Show

Rita Case, dealer principal, CEO, and president of Rick Case Honda and CEO of the Rick Case Auto Group, was named the winner of...

Automotive market forecast: trends, challenges, and opportunities in 2024 — Charlie Chesbrough | Cox Automotive

The automotive market performed astonishingly well in 2023, exiting the year mostly unphased by inflation challenges, rising interest rates, labor strikes, and the electric...

With the high cost of new cars, can entry-level buyers stay in the market?

Someday, we’ll be able to move around in flying cars and bring to life those Star Wars highways in the skies. I’ve been making...

What can conversational AI achieve for your dealership? — Cole Kutschinski | ICOM AI

Conversational artificial intelligence (AI) is a new and swiftly evolving tool that can speed up the sales process and improve customer retention within the...

Lithia Motors buys Carousel Motor Group in 9-store deal

The Pohlad family has decided to part ways with Carousel Motor Group, a company it founded 15 years ago. Lithia Motors will scoop up...

Group 1 acquires 2 high-volume Lexus stores in California

Group 1 Automotive, one of the nation's largest and top-selling automotive retailers, announced the acquisition of Newport Lexus and Tustin Lexus from Wilson Automotive. The...

Group 1 Automotive supercharges Mid-Atlantic footprint with latest acquisition

Group 1 Automotive, one of the nation's largest auto retailing groups, announced today that it is expanding its U.S. portfolio in the greater Baltimore/Washington...

Vehicle financing conditions trend against consumers in January

Vehicle financing remained an obstacle for many consumers in January, during which auto lenders displayed more caution and auto loan access declined. According to Cox...

Ally’s Gabe Garroni explores innovative trends in virtual and digital F&I services

Recognizing the consumer demands for flexibility and convenience, the F&I office is being revolutionized, and much of the automotive sales process has moved online....

Navigating vehicle affordability challenges in 2024

The automotive industry is constantly evolving, influenced by market conditions, consumer preferences, and various economic factors. The current affordability crisis is no exception, as...

5 reasons to work in the retail automotive industry

Technology is always evolving, and one of the industries that consistently pushes the boundaries of innovation is the automotive industry. When it comes to...

The value of an inclusive workforce in the automotive industry

In today's competitive automotive industry, businesses are constantly seeking ways to stay ahead of the curve and maximize their profits. While technological advancements and...

Hiring auto technicians: exploring alternative industries to recruit from

Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet,...

How dealers can harness ‘Talk Triggers’ to boost customer retention – Jay Baer

On today's episode of Inside Automotive, we are joined by Jay Baer, an author, advisor, Hall of Fame keynote speaker, and customer experience researcher....

Returning to the basics can boost sales and customer satisfaction – David Lewis | David Lewis and Associates

There's no better time than the start of a new year to focus on your sales process and strategy. But you may ask yourself,...

How a telephone system can increase your CSI score

Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s...

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