TOP STORIES
Putting Yourself in the Customer’s Shoes
Your Service department is more successful when it puts itself in the customer’s shoes. What does that mean? David explains on today's Tip of...
Educate Your Buyers in F&I and Watch Profits Grow
Car buyers span generations and yet there are huge disparities in how much knowledge each generation has with regard to how financing a car...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
Putting Yourself in the Customer’s Shoes
Your Service department is more successful when it puts itself in the customer’s shoes. What...
Apple CarPlay vs. Android Auto
Android Auto and Apple CarPlay are latest developments in the evolution of automotive connectivity. Both...
Ford Prepares for 2020 EV Push
Here's a question nobody ever thought to ask: What would happen if the decision makers...
A Principle of Effective Negotiation
Jonathan Dawson shares an important principle of effective negotiation with your customers in today's Tip...
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New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an exclusive interview. John shares with our network his story of tragedy, triumph and overall self-betterment while taking us through his story that ultimately leads...
NADA Introduces Professional Series Training for Dealership Management
It’s often said that in the car business having the right people makes all the difference. However, dealers continue to struggle with attracting, hiring and training the right people that fit their dealership. As we know, it’s a very...
Auto Dealer Live – Marketing and Used Vehicles
Linking the automotive industry together allows the community to better share news, practices and everything in-between. Helping to take that connectivity and knowledge to new highest while providing helpful content to all automotive professionals across the nation via an...
Finbarr O’Neill – Sales Predictions, Investing in Technology, Subscription Services, and A New Way...
On today's Power Lunch, Jim Fitzpatrick is joined by Finbarr O'Neill, one of the most well-respected individuals in the automotive industry. Finbarr has held leadership positions with Toyota, Mitsubishi, Hyundai, and has just retired as President and CEO of...
Pete MacInnis: The CFPB Appeal and How Finance Could Be Holding Digital Retail Back
Pete MacInnis, Founder, Chairman and CEO of eLEND Solutions, stops by the CBT Automotive Studios as we break down what the CFPB appeal means for the dealers, lenders, and buyers. We also tackle how finance might be holding back...
DAILY MOTIVATION
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
The Power of One – John O’Leary
When John O'Leary was 9 years old, he suffered burns over 100% of his body...
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SPONSORED CONTENT
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an exclusive interview. John shares with our network his story...
Apple CarPlay vs. Android Auto
Android Auto and Apple CarPlay are latest developments in the evolution of automotive connectivity. Both applications pump a small portion of your phone’s functionality...
Ford Prepares for 2020 EV Push
Here's a question nobody ever thought to ask: What would happen if the decision makers at one of America's big three automaker's announced one...
FIXED-OPS
How to Create a Well-Functioning Service BDC
Over the years we have seen huge improvements in the effectiveness of sales department Business...
“We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation” – Jim Roche
Jim Roche, Xtime's SVP of Marketing & Managed Services and CBT Automotive Network’s Jim Fitzpatrick discuss how...
How to Maximize Profits in Your Service Department
Service revenue has its ebbs and flows just like any other department, but it’s typically...
Training New Recruits in Your Service Department
Recruiting and training service personnel has been a hot topic of conversation in recent years....
How Paragon Honda Uses Technology to Properly Serve Their Market – Brian Benstock
Can you imagine the day when your customers can ask their Google Assistant to schedule...
Apple CarPlay vs. Android Auto
Android Auto and Apple CarPlay are latest developments in the evolution of automotive connectivity. Both applications pump a small portion of your phone’s functionality into your car’s built-in infotainment system. These applications basically turn the infotainment system display into a...
Ford Prepares for 2020 EV Push
Here's a question nobody ever thought to ask: What would happen if the decision makers at one of America's big three automaker's announced one day they had decided not to make cars anymore? Such a hypothetical question might have been...
Continuing the Legacy – Jenell Ross Guides Bob Ross Auto Group in the Second...
Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob Ross. “We’re in our 44th year and over the next couple of months we’re going...
Summer Sales Strategies
Summer is a catch-22 season for car sales. On the one hand, more people buy cars during the summer than any other season. The warm summer weather makes going to car lots inviting, and after the hard wear and...
Online Financing – Why Customers Like it, and Why They Reward Dealerships When They...
It doesn’t take a survey to prove that today’s consumers want to do everything online. From food to furniture, houses and cars, shoppers like the empowerment that comes from the online marketplace. That’s increasingly true for car loans. As the head...
Educate Your Buyers in F&I and Watch Profits Grow
Car buyers span generations and yet there are huge disparities in how much knowledge each generation has with regard to how financing a car actually works. Good news, though, as there are ways to keep your dealership profitable AND...
Four Advantages to Sharing Your Community Networks with Local Businesses
Auto dealerships are in a unique position. Other than purchasing a home, buying a car is one of the most expensive and significant decisions an individual can make. As most dealers know, the process of creating a sale depends...
3 Ways Managers and Execs Can Up Their Accountability and Involvement
Operational policies. Staffing. Pricing. Marketing decisions. Customer relations. Vendor partnerships. For group senior managers or executives, there are a million things you must manage to amplify each dealership’s success and profitability. Sure, you could just dig in and make a...
