TOP STORIES
Going the Extra Mile and Following Up
How far are you willing to go when it comes to following up? Cory explains how to go the extra mile, in an effort...
Unofficial NAFTA Talks Are ‘Very Likely’ at Next U.N. Assembly According to Justin Trudeau
After making little progress with negotiations last Thursday in Washington, D.C., Canadian Foreign Minister Chrystia...
Reverse a Bad Buying Decision at Auction with New 30-Day Return Guarantee – Brett Woods, DealShield
No dealer likes realizing that they've made the wrong purchase at auction. Cox Automotive's DealShield,...
Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?
The used car market is strong and shows no sign of slowing down. Dealers across...
Here Are The Best Ways To Market Your Columbus Day Sale
From Prime Day in July to Back-to-School sales in August to Labor Day discounts in...
Tesla Launches Direct Delivery Initiative To Answer Model 3 Demand
It's no secret that Tesla has been having difficulty meeting the production and delivery demands...
Reverse a Bad Buying Decision at Auction with New 30-Day Return Guarantee – Brett...
No dealer likes realizing that they've made the wrong purchase at auction. Cox Automotive's DealShield, has responded to dealer feedback and launched the industry's first 30-day no hassle return guarantee. Today, CBT's Jim Fitzpatrick chats with Brett Woods, Interim...
How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild
Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the NADA, the average turnover rate is at an alarming 67 percent. Today, Jim Fitzpatrick talks...
How To Get The Most Out Of Your Selling Opportunities – Glenn Pasch
How many opportunities did you present in order to sell units last month? Turns out, most salespeople on the floor just don't know. Today, Jim Fitzpatrick sits down with President and CEO of PCG Digital Marketing, Glenn Pasch, to find...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops – Jim Roche
According to a recent report, service departments now comprise 49 percent of a dealership's gross profit. CBT Automotive Network sits down with Jim Roche, VP of marketing and management services for Cox Automotive's Xtime, to discuss this boost in...
Mike Jackson Stepping Down as AutoNation CEO
The automotive world received a jolt today as AutoNation CEO Mike Jackson announced his decision to step aside after nearly 20 years with the company. Jackson made the announcement on CNBC this morning. Jackson has been a massive success story...
Discipline in Your F&I Process Leads to Strong Revenue – Adam Marburger
From humble beginnings as a dealership porter to now being named one of Automotive News 40 Under 40, CBT Automotive welcomes Adam Marburger, corporate finance director at Suntrup Automotive in St. Louis, MO. Adam's place among the elite group of Automotive News'...
DAILY MOTIVATION
Don’t Change Who You Are Because of One Person | Gary Vaynerchuk
Don't overvalue the other person's POV... You should never be putting one person's opinion on...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
SPONSORED CONTENT
Unofficial NAFTA Talks Are ‘Very Likely’ at Next U.N. Assembly According...
After making little progress with negotiations last Thursday in Washington, D.C., Canadian Foreign Minister Chrystia Freeland and U.S. Trade Representative Robert Lighthizer are expected...
Reverse a Bad Buying Decision at Auction with New 30-Day Return...
No dealer likes realizing that they've made the wrong purchase at auction. Cox Automotive's DealShield, has responded to dealer feedback and launched the industry's...
Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?
The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up...
Here Are The Best Ways To Market Your Columbus Day Sale
From Prime Day in July to Back-to-School sales in August to Labor Day discounts in September – we’re now fast approaching Columbus Day. Average...
FIXED-OPS
How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild
Employee turnover is something every dealership tries to avoid, especially when it comes to your...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops – Jim Roche
According to a recent report, service departments now comprise 49 percent of a dealership's gross...
Keeping Talent Is Key To Success
Keeping Talent Is Key To SuccessFor many years, dealership fixed operations departments have fought to...
With Prepaid Maintenance Plans Everyone Wins
According to a recent article by Wards Auto, an Atlanta Nissan dealership is doing well...
Professional Service Advisor Qualities: A Quick Checklist to See If You Have the Right People
A Professional Service Advisor is the person your valued customers have the most contact with...
Unofficial NAFTA Talks Are ‘Very Likely’ at Next U.N. Assembly According to Justin Trudeau
After making little progress with negotiations last Thursday in Washington, D.C., Canadian Foreign Minister Chrystia Freeland and U.S. Trade Representative Robert Lighthizer are expected to once again hold informal NAFTA talks on the edge of the 73rd annual U.N....
Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?
The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up their used-car sales departments. With all of this opportunity, there are plenty of ways to...
Here Are The Best Ways To Market Your Columbus Day Sale
From Prime Day in July to Back-to-School sales in August to Labor Day discounts in September – we’re now fast approaching Columbus Day. Average automotive sales exceed by 30.5% on Columbus Day. Your dealership has a great opportunity to...
Tesla Launches Direct Delivery Initiative To Answer Model 3 Demand
It's no secret that Tesla has been having difficulty meeting the production and delivery demands for its Model 3 customer reservations, which prompted industry experts to question Tesla's longevity earlier these year. While the production crisis appears to be under control for the...
The Economic Facts for Automated Recon
Dialing in your recon processes to a three-to-five-day time to line (T2L) turnaround is like making money. In fact, it is about making money — real, measurable money that improves used car department profitability. Dealers tell us they make $50...
Is it Time to Update Your Phone Script? Here’s What it Should Include
Despite all the emerging technology, cold calling remains one of the most powerful tools in a salesperson’s box. Though customers are increasingly looking to the internet for car guidance, not every customer will find you when looking online. There...
5G Mobile Communications Open the Door For Self-Driving Technology
Wouldn't it be nice if our cars could communicate with one another as intricately and effectively as our smartphones? Well, as it turns out, a myriad of automotive tech companies are investing in that exact technology. 5G stands for the...
Nick Saban Shares the Details to Driving Success on the Field and at the...
Nick Saban’s attention to detail is legendary. Whether it’s anecdotes of him challenging his team to get better within days of clinching a national title or how he possesses a laser-like precision in scheming and planning for opponents, the man...
30 SECOND MARKETING TIP
RECENT POSTS
Unofficial NAFTA Talks Are ‘Very Likely’ at Next U.N. Assembly According to Justin Trudeau
After making little progress with negotiations last Thursday in Washington, D.C., Canadian Foreign Minister Chrystia Freeland and U.S. Trade Representative Robert Lighthizer are expected to once again hold informal NAFTA talks on the edge of the 73rd annual U.N....
Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?
The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up their used-car sales departments. With all of this opportunity, there are plenty of ways to...
Here Are The Best Ways To Market Your Columbus Day Sale
From Prime Day in July to Back-to-School sales in August to Labor Day discounts in September – we’re now fast approaching Columbus Day. Average automotive sales exceed by 30.5% on Columbus Day. Your dealership has a great opportunity to...
Tesla Launches Direct Delivery Initiative To Answer Model 3 Demand
It's no secret that Tesla has been having difficulty meeting the production and delivery demands for its Model 3 customer reservations, which prompted industry experts to question Tesla's longevity earlier these year. While the production crisis appears to be under control for the...
The Economic Facts for Automated Recon
Dialing in your recon processes to a three-to-five-day time to line (T2L) turnaround is like making money. In fact, it is about making money — real, measurable money that improves used car department profitability. Dealers tell us they make $50...
Is it Time to Update Your Phone Script? Here’s What it Should Include
Despite all the emerging technology, cold calling remains one of the most powerful tools in a salesperson’s box. Though customers are increasingly looking to the internet for car guidance, not every customer will find you when looking online. There...
5G Mobile Communications Open the Door For Self-Driving Technology
Wouldn't it be nice if our cars could communicate with one another as intricately and effectively as our smartphones? Well, as it turns out, a myriad of automotive tech companies are investing in that exact technology. 5G stands for the...
Nick Saban Shares the Details to Driving Success on the Field and at the...
Nick Saban’s attention to detail is legendary. Whether it’s anecdotes of him challenging his team to get better within days of clinching a national title or how he possesses a laser-like precision in scheming and planning for opponents, the man...
