Consumer Confidence Hits Lowest Since 2014, Conversica AI, Q4 Mindset | CBT Live (09.30.26)
Industry News
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GM and LG add 500 Tennessee jobs, Mercedes-Benz avoids ban, BMW targets 5% margins by 2028
Top Stories GM and LG expand LMR battery production with 500 new Tennessee jobs. Read More Sen. Moreno says Chinese vehicle bill will not ban Mercedes-Benz in the U.S. Read More BMW targets 5% margins by 2028 as it expands local production. Read More Mark Reuss backs EV investments even as Trump lowers fuel...
Solutions Central
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Inside Automotive
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Omega Advisors’ Gerrick Wilkins on dealership valuations, M&A and AI
Gerrick Wilkins, Founder and CEO of Omega Advisors, believes dealers should assess transactions based on future earnings and risk rather than just last year's numbers. With over 25 years of experience, Wilkins discusses brand valuations, strategic divestitures, artificial intelligence, and succession planning in the latest Inside Automotive episode. He notes that...
Fixed-Ops News, Content, Coaching and Analysis
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CBT Live
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What every dealership leader should do before Q4 slips away
The final quarter gives dealership leaders one more chance to refocus a team worn down by summer. On today's edition of CBT Live, Dave Anderson, CEO of LearnToLead, outlines a Q4...
How Mike Gilson sees AI reshaping dealership revenue opportunities
As dealership systems become more complex, customer information can end up spread across multiple platforms and communication channels. But Mike Gilson, CEO of Conversica, joins us on today’s CBT Live...
M5’s Lee Harkins on unlocking hidden fixed ops revenue
A few overlooked fixed ops numbers show where service revenue is slipping away. On today's edition of CBT Live, Lee Harkins, President and CEO of M5 Management Services, explains why additional...
How Antione Burks built a people-first culture at a top-volume Chevy store
Sustaining a dealership at the top of a competitive market requires more than volume. For Antione Burks, General Manager of Mac Haik Chevrolet, it comes down to building a culture...
Cox Automotive’s Derek Hansen explains what’s shifting used car demand
Affordability pressure is changing which used vehicles shoppers can finance, and dealers need the right mix heading into Q4. On today's edition of CBT Live, Derek Hansen, Senior Vice President...
How ‘The Good GM’ built a social media strategy around authenticity
Social media has quickly become a major part of how dealerships connect with consumers, but JC Prats (aka The Good GM) uses it for more than just selling cars. The...
Stellantis dealer Phil Pecoraro talks MAAP, market changes
Stellantis dealers are adjusting to new rules on how they advertise vehicle prices, while some operators see the change as a way to reward stores that deliver a better customer...
Featured
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What every dealership leader should do before Q4 slips away
The final quarter gives dealership leaders one more chance to refocus a team worn down by summer. On today's edition of CBT Live, Dave Anderson, CEO of LearnToLead, outlines a Q4 plan built on vision and accountability. A Q4 vision built around two or three major goals can give a team renewed...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
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Don’t let used inventory opportunities sit in the service lane
Used inventory acquisition doesn’t have to start when your lot gets thin. Some of your best future inventory opportunities may already be inside your dealership. They emerge through service visits, ownership milestones, and ongoing customer relationships. New findings from the Cox Automotive Fixed Ops & Ownership Study, along with insights from VinSolutions®,...
