CBT Automotive Network

There are many ways used vehicles make their way to dealerships, but perhaps one of the more unique tracks is through car rental companies.  Many rental companies partner with dealerships for mutual benefit, selling them the models they're ready...

Anyone who is an expert in his or her field or who has a passion for what they do knows how difficult it can be to tone down the jargon when they’re asked questions. There’s something about jargon that...

Back in June, Michele Boyarsky of The Engine Block reported that there is a growing shortage of auto technicians that is “alarming and worth your attention.” According to the National Automobile Dealers Association (NADA), 76,000 new technicians are needed...

In an ideal world, today's entry-level employees would always become tomorrow's senior leaders at your dealership. Ultimately, many factors impact whether an employee makes a lateral or vertical transition within a company. The level of experience, your evolving staffing...

When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC.  While you are correct that most businesses do not require a board of directors, it...

Most people are uncomfortable initiating a big purchase, especially a car. No matter how much research they've done before coming to your lot, most customers are shy to start, afraid to commit or bungle the deal. As a salesperson,...