TOP STORIES
Putting a Post-Script After Your Email Signature
Sending a brief email, but you want to share one last impact thought with your potential customer? David suggests doing this at the end,...
Find, Reach, and Retain Profitable Customers with the Power of Predictive Analytics – Amy Hughes, Experian
Marketing is still the number one essential practice in spreading awareness for your product, service,...
Not Just a Dealer, but a Teacher
The sheer variety of models and features available on lots today is staggering. Where once...
How to Negotiate SMART!
Car dealers rely on the F&I department to run big PVR with stellar customer service....
Digital Air Strike’s Acquisitions Deliver New Targeted Advertising & Digital Retailing Solutions. Get an Unfair Online Advantage at NADA Booth 128-S
Digital Air Strike Acquires Two Companies, Expanding Ad Tech and Digital Retailing Solutions for the...
Best Practices to Help Your Employees Set Their Professional Goals
For anyone to improve or advance, they need to have goals set, regardless of whether...
Find, Reach, and Retain Profitable Customers with the Power of Predictive Analytics – Amy...
Marketing is still the number one essential practice in spreading awareness for your product, service, or brand. With consumer satisfaction and expectations constantly changing and evolving, paying attention to the current trends is a good way to stay ahead...
How to Increase Sales at Your Dealership with AI Powered Assistants – John Ruble,...
f AI powered assistants have shown to be highly effective for increasing sales, quality of service, and improving other activities around the dealership. These virtual aides help dealers handle more sales leads and manage your most viable follow-ups. Joining Jim...
Finding New Paths to Profitability at Your Dealership – Trevor Gile, Motorcars Honda
The annual NADA show is just around the corner, and just like us here at CBT you're probably gearing up for the great events that lie ahead. Joining Jim today is Trevor Gile managing partner of Motorcars Honda, to...
Combating Rising Interest Rates, Managing Vehicle Inventory, and Reducing Your Margin Compression – Brian...
Every dealer knows that as your vehicle assets depreciate, your profit margins begin to shrink. The two major causes of inventory depreciation? Age and holding costs. Joining Jim today is Brian Finkelmeyer, senior director of conquest at vAuto. Brian...
Use The Theory of 5 to Promote Success in Your Dealership – Chris Saraceno,...
Every dealership is only as strong as their leader and being a good leader means positively adapting to a changing work environment. On today’s show, Jim Fitzpatrick speaks with Chris Saraceno, vice president and partner of Kelly Automotive Group,...
Market Predictions and New Car Buying Trends for 2019 – Bill Wittenmyer
It’s crucial for dealers to start the new year off on the right foot, and that begins with being mindful of market predictions and new car buying trends. On today’s show, Jim Fitzpatrick speaks with Bill Wittenmyer , vice...
DAILY MOTIVATION
Don’t Change Who You Are Because of One Person | Gary Vaynerchuk
Don't overvalue the other person's POV... You should never be putting one person's opinion on...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
SPONSORED CONTENT
Find, Reach, and Retain Profitable Customers with the Power of Predictive...
Marketing is still the number one essential practice in spreading awareness for your product, service, or brand. With consumer satisfaction and expectations constantly changing...
Not Just a Dealer, but a Teacher
The sheer variety of models and features available on lots today is staggering. Where once shoppers had only a handful of options to choose...
How to Negotiate SMART!
Car dealers rely on the F&I department to run big PVR with stellar customer service. The experience in the F&I office can have a lasting...
Digital Air Strike’s Acquisitions Deliver New Targeted Advertising & Digital Retailing...
Digital Air Strike Acquires Two Companies, Expanding Ad Tech and Digital Retailing Solutions for the Automotive Industry Third Acquisition in Ten Months Adds Targeted...
FIXED-OPS
Cox Automotive Shows Where Dealers Can Improve in Service Lane
According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and...
How to Become More Customer Centric at Your Dealership – Jim Roche, Xtime
The quality of your customer’s overall experience in the service department can have lasting consequences...
Is Your Dealership Capitalizing on the Multi-Billion Dollar Automotive Aftermarket Industry?
According to Wikipedia, the United States automotive aftermarket was estimated to be worth $318.2 billion...
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough...
How to Revamp Your Dealership’s Recon Process – Dennis McGinn and Jeff Dantzler
The efficiency of your dealership's recon process affects more than just your fixed-ops department. From...
Not Just a Dealer, but a Teacher
The sheer variety of models and features available on lots today is staggering. Where once shoppers had only a handful of options to choose from, the modern auto customer can pretty much customize his or her vehicle without putting...
How to Negotiate SMART!
Car dealers rely on the F&I department to run big PVR with stellar customer service. The experience in the F&I office can have a lasting impression that could make or break the client returning to your dealership to purchase their next...
Digital Air Strike’s Acquisitions Deliver New Targeted Advertising & Digital Retailing Solutions. Get...
Digital Air Strike Acquires Two Companies, Expanding Ad Tech and Digital Retailing Solutions for the Automotive Industry Third Acquisition in Ten Months Adds Targeted Advertising and Advanced Credit Analytics to Digital Air Strike’s Award-winning Consumer Engagement Solutions SCOTTSDALE, Ariz., - January, 2019...
Best Practices to Help Your Employees Set Their Professional Goals
For anyone to improve or advance, they need to have goals set, regardless of whether that’s in an individual’s professional or personal life. Though it might be largely the responsibility of the individual, the managers of their workplace also...
Dominate Year-End Accounting at Your Dealership
Submitting year-end accounting can be a difficult and time-consuming process for dealers. From completing W-2s and 1099s to processing 1095-Cs, the list of forms due around the new year often feels endless and can cause a last-minute frenzy. However,...
VinSolutions Invests in Connect Automotive Intelligence to Ensure Dealers Know Their Customers
January 17, 2019 – With a surplus of information right at their fingertips, car buyers are doing more advance research than ever, and they expect dealers to do their homework as well. Yet, when customers walk into a store,...
