TOP STORIES
Outgrowing Your Comfort Zone
On today's CBT News Tip of the Day, Mark Tewart shares a tip to get you out of your comfort zone and help you...
How Can You Bring Accountability Into Your Dealership with Optimal Results
Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to...
The ABCs of Selling to Millennials
Millennials. They turn to their phone for everything: ordering groceries, snapping selfies, booking reservations, Instagramming...
Does Your Dealership Experience Meet Your Customer’s Expectations? – Joseph Michelli, NYTimes Best Selling Author
Our guest today on the CBT Automotive Network is an expert when it comes to...
Outgrowing Your Comfort Zone
On today's CBT News Tip of the Day, Mark Tewart shares a tip to get...
Daimler Profit Projections Lowered with Escalating Trade Tariffs
Mercedes Benz’s parent company, Daimler, has reported that the escalating trade war between the United...
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Does Your Dealership Experience Meet Your Customer’s Expectations? – Joseph Michelli, NYTimes Best Selling...
Our guest today on the CBT Automotive Network is an expert when it comes to instilling the knowledge and power your business, managers, and employees need in order to deliver relevant and engaging experiences. Joseph Michelli is a renowned...
Why Diversifying Your Dealership Is More Important Than Ever – Brian Finkelmeyer
Brian Finkelmeyer, Senior Director at vAuto, joins Jim Fitzpatrick in the CBT Automotive studios to further the discussion concerning the future of the automotive industry, the importance of diversifying your dealership, and how some dealerships and their owners are being affected more...
“Supply and Demand Challenges Suggest A Decline in Vehicle Sales Moving Forward” – Jonathan...
The SAAR is once again at around 17 million, however, Trumps's tariff and the sudden hike in interest rates may have a negative impact on the second half of the year with vehicle sales. To help us make sense...
Using Technology to Increase Service Sales and Efficiency – Jim Roche, Xtime
CBT's own Jim Fitzpatrick sat down with Jim Roche, Senior Vice President of Marketing and Managed Services for Xtime, a Cox Automotive company, to talk about the effect of changing technology in the auto industry. Technology has been changing fixed-ops...
Buy, Sell, and Finance a Car All Through One App – Blinker
Sometimes in the automotive retail industry, the idea of good technology that helps dealers and consumers help, buy, and sell cars comes from someone in the industry that feels like there should be an easier way to list, sell,...
DAILY MOTIVATION
Don’t Change Who You Are Because of One Person | Gary Vaynerchuk
Don't overvalue the other person's POV... You should never be putting one person's opinion on...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
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SPONSORED CONTENT
How Can You Bring Accountability Into Your Dealership with Optimal Results
Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to employ in running a smooth and profitable business. Obtaining...
The ABCs of Selling to Millennials
Millennials. They turn to their phone for everything: ordering groceries, snapping selfies, booking reservations, Instagramming avocado toast, and stalking exes. It’s no surprise that...
Does Your Dealership Experience Meet Your Customer’s Expectations? – Joseph Michelli,...
Our guest today on the CBT Automotive Network is an expert when it comes to instilling the knowledge and power your business, managers, and...
FIXED-OPS
Using Technology to Increase Service Sales and Efficiency – Jim Roche, Xtime
CBT's own Jim Fitzpatrick sat down with Jim Roche, Senior Vice President of Marketing and...
5 Rules For Choosing The Right CRM For Your Dealership – Bill Wittenmyer
Most of the data that dealers collect comes from their CRM. We spoke with Bill...
How to Create a Well-Functioning Service BDC
Over the years we have seen huge improvements in the effectiveness of sales department Business...
“We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation” – Jim Roche
Jim Roche, Xtime's SVP of Marketing & Managed Services and CBT Automotive Network’s Jim Fitzpatrick discuss how...
How to Maximize Profits in Your Service Department
Service revenue has its ebbs and flows just like any other department, but it’s typically...
How Can You Bring Accountability Into Your Dealership with Optimal Results
Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to employ in running a smooth and profitable business. Obtaining and retaining qualified staff is a pain I know everyone feels to varying degrees and...
The ABCs of Selling to Millennials
Millennials. They turn to their phone for everything: ordering groceries, snapping selfies, booking reservations, Instagramming avocado toast, and stalking exes. It’s no surprise that when it comes to buying a car, the search begins on their smartphone.
What you...
Daimler Profit Projections Lowered with Escalating Trade Tariffs
Mercedes Benz’s parent company, Daimler, has reported that the escalating trade war between the United States and China is the reason they have cut its profit forecast. This statement comes after the announcement that each country will implement new...
Five HR Tools to Find the Best Talent and Streamline the Onboarding Experience
It’s hard to find good people these days. According to data from the U.S. Bureau of Labor Statistics, approximately three million employees have left their jobs voluntarily since June 2017. HR software company, BambooHR surveyed 1000 Americans who were...
VR, AR and MR in the Workplace: A Thing of the Present (Not Just...
Virtual Reality (VR), Augmented Reality (AR) and Mixed Reality (MR) are quickly becoming mainstream technologies in our world. While we have become accustomed to these technologies in the world of gaming and entertainment, many don’t realize that they will...
How OEM’s Are Bringing Attention To Diversity During Pride Month
Through this month of June, you might have spotted quite a few rainbows flying around, both online and offline. For those that are unaware, June is LGBTQ Pride Month, and their logo is quite literally the colors of the...
Are You Operating your Staff Meetings In A Way That Actually Helps?
Let’s be honest: no one likes meetings. Generally, we find meetings to be unproductive wastes of time, which we put up with because they’re mandatory, and because sometimes you get a bagel for coming. For this reason, companies are seeking...
5 Tips To Sell Better Online
It might be a little hard to envision now, but there was a time where products were only sold in a physical sense and salespeople were the experts to go to prior to any sale. The advancements due to...
