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Don’t Make Your Customers Feel Uncomfortable

 Like it when customers get in your face?  Of course not.  Then why do some salespeople crowd customers during the greeting?  It happens, but...

Shawn Hays on Personal Branding, Increasing Closing Percentages, Setting Goals and Managing Salespeople

On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler...

Manage Your Dealership and Your Time

You invest many resources in your dealership. Out of those, perhaps the most valuable is...

Ford’s Big Investment In EV’s and American Jobs

Ford is going all-in with electric vehicles. On Wednesday the company announced plans to sink...

Top Tools to Use to Make Sure Your Dealership Has the Necessary Technology

Most consumers today are savvy enough to check their credit scores before they even walk...

The Harmonization of Autonomous Vehicle Regulation and the 2019 DC Auto Show

We are in the midst of a self-driving vehicle revolution. While the Elon Musk’s of...

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Shawn Hays on Personal Branding, Increasing Closing Percentages, Setting Goals and Managing Salespeople

On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and sales manager at Dan Cummins Chevrolet and Buick in St. Augustine, FL. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Welcome back to CBT News. Shawn Hays: Hey, nice...
tariffsvideo

Cody Lusk & Chairman Howard Hakes of AIADA Talk Tariffs, Trends, and the Future...

On today's special edition of CBT News, we're happy to have Cody Lusk, President and CEO of the AIADA and the newly installed 2019 chairman, Howard Hakes. Cody and Howard discuss challenges facing the auto retail industry, including tariffs,...
manheim expressvideo

How Outsourcing Digital Vehicle Listings Can Save Time and Money at Your Dealership –...

Every dealer knows how crucial it is to make fast and smart decisions about their inventory management. Here to tell us how Manheim Express is bridging the gap to the digital wholesale vehicle marketplace is Derek Hansen, Vice President...
Reconvideo

How Hennessy Jaguar Land Rover Strengthened Their Recon Process- Justin Hoisington, Sales Manager &...

Continuing our discussion on how your dealership can improve it's overall recon turnaround time, CBT News was on location at Hennessy Land Rover with Sales Manager Justin Hoisington and CEO of Rapid Recon, Dennis McGinn. Video Transcript: Jim Fitzpatrick: Hello everyone...
Tim Robertsvideo

Chevy Dealer Tim Roberts, Discusses the Challenges Ahead and Becoming a MotorTrend CPO Dealer

According to numerous projections, the retail auto industry is on track to face some tough challenges this year. Which means it’s more important now, than ever, to utilize every department in your dealership to its fullest potential. On today’s...
Bruce Tulganvideo

7 Common Leadership Challenges that Managers Face and How to Overcome Them – Bruce...

CBT welcomes back Bruce Tulgan, Founder and CEO of RainmakerThinking, popular author, and management consultant. On today's show, Bruce discusses what he calls 'the undermanagement epidemic'. He breaks down the seven common leadership challenges that managers face, how to...

DAILY MOTIVATION

Don’t Change Who You Are Because of One Person | Gary Vaynerchuk

Don't overvalue the other person's POV... You should never be putting one person's opinion on...

New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges

CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...

This is Why You Should Fail | Will Smith

Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...

SPONSORED CONTENT

Shawn Hays on Personal Branding, Increasing Closing Percentages, Setting Goals and...

On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and sales manager at Dan Cummins Chevrolet and Buick...

Manage Your Dealership and Your Time

You invest many resources in your dealership. Out of those, perhaps the most valuable is time. For this reason, time management is critical for...

Ford’s Big Investment In EV’s and American Jobs

Ford is going all-in with electric vehicles. On Wednesday the company announced plans to sink almost $1 billion into electric and autonomous cars, with...

Top Tools to Use to Make Sure Your Dealership Has the...

Most consumers today are savvy enough to check their credit scores before they even walk into the dealership. Knowing their score lets them have...

FIXED-OPS

How Outsourcing Digital Vehicle Listings Can Save Time and Money at Your Dealership – Derek Hansen, Manheim

Every dealer knows how crucial it is to make fast and smart decisions about their...

How The Process is the Core to Your Business

Processes are the core tools for business. In order to become and remain successful and...

Strategies to Improve Your Dealership’s Recon Turnaround Time – Geoff Meeker, Mercedes-Benz of Buckhead & Dennis McGinn, CEO of Rapid Recon

CBT News was recently on location at Mercedes Benz of Buckhead with General Manager Geoff...

How to Make Up For Lost Profits in Your Service Department as Consumers Shift to EVs – Steve Finlay, WardsAuto

0 When electric vehicles become more popular and mainstream, dealers worry that their fixed-ops departments will...

How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine, Scott Clark Auto Group

With almost all car shopping done in the virtual space, dealers are seeing an increased...
time management

Manage Your Dealership and Your Time

You invest many resources in your dealership. Out of those, perhaps the most valuable is time. For this reason, time management is critical for all businesses. Without it, time is squandered on misplaced priorities, and money flows out instead...
Ford

Ford’s Big Investment In EV’s and American Jobs

Ford is going all-in with electric vehicles. On Wednesday the company announced plans to sink almost $1 billion into electric and autonomous cars, with an expansion to a Michigan assembly plant and another in Cuautitlan, Mexico. “We’ve taken a fresh...
credit data

Top Tools to Use to Make Sure Your Dealership Has the Necessary Technology

Most consumers today are savvy enough to check their credit scores before they even walk into the dealership. Knowing their score lets them have a better idea of whether they’ll be approved for auto loans as well as the...
Auto Show

The Harmonization of Autonomous Vehicle Regulation and the 2019 DC Auto Show

We are in the midst of a self-driving vehicle revolution. While the Elon Musk’s of the world eagerly work toward making autonomous driving a reality, others like President Donald Trump would rather pass on utilizing the new technology. “Yeah that’s...
chatbots

How This Feature is Changing The Automotive Experience

Just when you got used to social media, things are changing up again. While it’s not time to close out your Facebook account or delete Instagram just yet, the way humans communicate is once again showing signs of reorganization....
employees

Five Ways to Develop Your Staff into the Automotive Industry’s Future Leaders

Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail.  Now, imagine of life without them (or how things at your dealership changed once they...
6.12.14

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