What’s Better Than Building Rapport?
Rapport is important with customers, but according to David Lewis, it’s difficult to get. Find out what David believes is more important than rapport. You...
Don’t Let Fear and Worry Take The Driver Seat
Fear and worry are two ways you can get yourself into situations that will not support your dealership. In today's Tip of The Day,...
Brian Benstock on What it Takes to Drive an Award-Winning Dealership
Coming off of a record-breaking 2018, Paragon Automotive became the highest volume dealer to take...
When Slow Times Can Actually Help F&I
Downtime. No deals. Few ups and just not a lot of activity. Tumbleweeds blowing through...
What’s Going on With Trump and Tariffs
President Trump’s race to make America’s economy great again pretty much stalled from the word...
Attracting Customers with Better Incentives
Negotiating and haggling when shopping for a car can oftentimes be awkward and frustrating, but...
Combating Rising Interest Rates, Managing Vehicle Inventory, and Reducing Your Margin Compression – Brian Finkelmeyer, vAuto
Every dealer knows that as your vehicle assets depreciate, your profit margins begin to shrink....
Brian Benstock on What it Takes to Drive an Award-Winning Dealership
Coming off of a record-breaking 2018, Paragon Automotive became the highest volume dealer to take home the Precision Team Award for Acura and the President's Award Elite for Honda. We recently spoke with Brian Benstock, partner GM and vice president...
Combating Rising Interest Rates, Managing Vehicle Inventory, and Reducing Your Margin Compression – Brian...
Every dealer knows that as your vehicle assets depreciate, your profit margins begin to shrink. The two major causes of inventory depreciation? Age and holding costs. Joining Jim today is Brian Finkelmeyer, senior director of conquest at vAuto. Brian...
Incorporating Your CRM with Your Phone Process to Capitalize on Leads – Mike Haeg
Every dealer knows it costs hundreds of dollars just to make the phone ring, but integrating a CRM to your sales calls can help your dealerships capitalize on those selling opportunities in a more efficient way. Joining CBT's Jim Fitzpatrick...
Chevy Dealer Tim Roberts, Discusses the Challenges Ahead and Becoming a MotorTrend CPO Dealer
According to numerous projections, the retail auto industry is on track to face some tough challenges this year. Which means it’s more important now, than ever, to utilize every department in your dealership to its fullest potential. On today’s...
Cox Automotive’s Brian Moody Names the 10 Best CPO Cars for 2019
As we approach the halfway mark of the 1st quarter for this fiscal year, vehicle affordability continues to be a hot button issue. Which means now is a good time for dealers to start showing off their certified pre-owned...
Sales Manager Shawn Hays Discusses What it Takes to Build a Winning Team
Every dealer knows that in order to increase your sales tomorrow, you need to start by taking more action today. This means planning and prioritizing training with your staff, and having a solid sales strategy with manageable goals. We...
DAILY MOTIVATION
Don’t Change Who You Are Because of One Person | Gary Vaynerchuk
Don't overvalue the other person's POV... You should never be putting one person's opinion on...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
SPONSORED CONTENT
Brian Benstock on What it Takes to Drive an Award-Winning Dealership
Coming off of a record-breaking 2018, Paragon Automotive became the highest volume dealer to take home the Precision Team Award for Acura and the...
When Slow Times Can Actually Help F&I
Downtime. No deals. Few ups and just not a lot of activity. Tumbleweeds blowing through the lot. This is every dealer’s nightmare scenario. It...
What’s Going on With Trump and Tariffs
President Trump’s race to make America’s economy great again pretty much stalled from the word “go” largely thanks to the Commander in Chief’s own...
Attracting Customers with Better Incentives
Negotiating and haggling when shopping for a car can oftentimes be awkward and frustrating, but it is made even more difficult if dealerships are...
FIXED-OPS
Groups Applying T2L Metrics Bring Accountability, Cost Control and Speed to Recon
Whether it operates three rooftops or 300, a dealership group is a unique animal. Each...
NADA Sets Out to Develop Next Generation of Dealership and Diesel Service Technicians
It’s a simple matter of math. Every year, approximately 76,000 service technician jobs open up...
The Importance of Having Return Customers in the Service Drive – John Fairchild, Fixed-Ops Expert
According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent...
Consistent Repair Updates Make for a Better Customer Experience
Generally speaking, customers don’t like visiting an auto repair facility. At best it means taking...
Pros and Cons of Running an Overnight Repair Shop at Your Dealership
We live in a world of instant gratification. Our time has been dreamed about for...
When Slow Times Can Actually Help F&I
Downtime. No deals. Few ups and just not a lot of activity. Tumbleweeds blowing through the lot. This is every dealer’s nightmare scenario. It happens, though, and when we think of this quiet period in the dealership, everyone defaults...
What’s Going on With Trump and Tariffs
President Trump’s race to make America’s economy great again pretty much stalled from the word “go” largely thanks to the Commander in Chief’s own trade policy. From the beginning of his 2016 campaign, Trump made it clear that he...
Attracting Customers with Better Incentives
Negotiating and haggling when shopping for a car can oftentimes be awkward and frustrating, but it is made even more difficult if dealerships are not honest and transparent about pricing. There are thousands of articles named things like “How...
The Next Ten Years: Transitioning from Hardware to Software
To anyone who’s tinkered with a car lately, it’s clear that the cars of today are not the same as those our forbearers drove. Where once getting under the hood of a car was something that at most required...
Five Ways to Turn Customers into Ambassadors for Your Dealership Brand
What is more powerful than well-drafted ad copy, video content, or a social media post about your dealerships discounts? You may be surprised to find that it has nothing to do with any dialogue you create regarding your dealership....
Top Reasons to Work in Automotive Retail
Automotive dealerships and its dealers are the links to the automotive manufacturers and their consumers. If you have a true appreciation for cars, then it makes sense for you to work at a dealership. It allows you to be...
