TOP STORIES
The Importance of Stopping the Clock
Things like meeting the customer at the salesperson's desk, or simply shaking their hand, can be essential to your process. On today's Tip of...
Four Unique Vehicle Design Trends
Automotive technology is always changing rapidly to adapt to new inventions that will make driving...
How Social Media Influencers Are Changing the Auto Industry
As consumer attention fragments among the various pulls of modern-day media, companies are turning to...
Improving Your Sales-to-Service Handoff
Sales and service have their own distinct roles in any dealership. In an ideal world,...
Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study
J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche...
Inventory and Auction Volume: The Latest from J.D. Power’s Larry Dixon
On today's edition of CBT News, we speak to Larry Dixon, Senior Director of valuation...
Inventory and Auction Volume: The Latest from J.D. Power’s Larry Dixon
On today's edition of CBT News, we speak to Larry Dixon, Senior Director of valuation services at J.D. Power. Larry gives us an update on inventory and auction volume as we settle into Q4, and overall trend predictions of...
Jim Roche of Cox Automotive Explains How the KBB Auto Repair Guide Can Help...
On today's show, Cox Automotive Vice President, Jim Roche joins CBT to discuss the many capabilities of Kelley Blue Book's brand new auto repair guide. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hi everyone. I'm Jim Fitzpatrick. Thanks so much for joining us on...
October’s Kerrigan Market Update Reveals Positive News for the Auto Retail Industry
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, managing director of Kerrigan Advisors. VIDEO TRANSCRIPT: Bridget F.: Hello everyone. I'm Bridget Fitzpatrick and welcome to the Kerrigan Advisors Market Update. Today we're joined by Ryan Kerrigan....
Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors
On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and GM at CMA Colonial Chevrolet in Richmond, VA. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hi everyone. Jim Fitzpatrick with CBT News. Thanks so much for joining us...
Fast Talk: Brian Finkelmeyer and Patrick Janes Take a Look at the Nuances of...
In this segment of Fast Talk, vAuto's Brian Finkelmeyer and Patrick Janes discuss the challenges dealers face when it comes to inventory management; both new and used. To take a deep dive into this topic, the pair also welcome...
Dennis McGinn and Jon Burkeen Discuss the Best Ways to Manage Your Recon Process
On today's show, we're excited to talk more about the recon process with Dennis McGinn, founder and CEO of Rapid Recon, and Jon Burkeen, the corporate velocity manager at Hudson Auto Group out of Charleston, South Carolina. VIDEO TRANSCRIPT: Jim Fitzpatrick:...
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Four Unique Vehicle Design Trends
Automotive technology is always changing rapidly to adapt to new inventions that will make driving easier and more enjoyable. From electric vehicles to bluetooth...
How Social Media Influencers Are Changing the Auto Industry
As consumer attention fragments among the various pulls of modern-day media, companies are turning to unconventional sources to move their products front and center....
Improving Your Sales-to-Service Handoff
Sales and service have their own distinct roles in any dealership. In an ideal world, sales exists to attract and new customers and to...
FIXED-OPS
Improving Your Sales-to-Service Handoff
Sales and service have their own distinct roles in any dealership. In an ideal world,...
Jim Roche of Cox Automotive Explains How the KBB Auto Repair Guide Can Help Drive Additional Revenue to Your Dealership
On today's show, Cox Automotive Vice President, Jim Roche joins CBT to discuss the many...
Are Automotive Technicians Ready for a Self-Driving, Electrified Future?
In the past, all someone needed was a set of wrenches and a little aptitude...
Dennis McGinn and Jon Burkeen Discuss the Best Ways to Manage Your Recon Process
On today's show, we're excited to talk more about the recon process with Dennis McGinn,...
Winter Preparedness: What Should Your Dealership Offer?
Winter is coming. It may have already started to hit in some parts of the...
Four Unique Vehicle Design Trends
Automotive technology is always changing rapidly to adapt to new inventions that will make driving easier and more enjoyable. From electric vehicles to bluetooth and lane assist capabilities, the auto industry is constantly evolving to meet consumer demands. Even...
How Social Media Influencers Are Changing the Auto Industry
As consumer attention fragments among the various pulls of modern-day media, companies are turning to unconventional sources to move their products front and center. Increasingly, this means turning to social media "influencers." These are individuals with large follower bases...
Improving Your Sales-to-Service Handoff
Sales and service have their own distinct roles in any dealership. In an ideal world, sales exists to attract and new customers and to sell cars. Service exists to keep those customers coming back and turn them into loyal,...
Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study
J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a luxury brand. This consecutive win marks the company's fourth title victory in five years. Mercedes...
Six Motivational Quotes Dealers Can Use to Inspire Their Team
Fifty-three percent of workers in the United States are disengaged at the workplace. The numbers have gotten better since 2017, but they are still dismal. The data also reveals that only 34 percent of workers are actively engaged. Therefore, your...
New Developments in the On-Going Auto Tariffs Saga
For the last several months, the Trump administration has pushed towards wide-scale tariffs on many imports. The White House sees these measures as part of a broader trade strategy, leveling the playing field for a more competitive US market....
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