TOP STORIES
How to Get Your Customer to Open Up
The main focus during the in-store shopping experience should be on the customer, not the car. Jonathan Dawson shares how you can do that...
Tumultuous Auto Sales Forecast for Remainder of 2018
After a seven-year run of consecutive annual auto sales increases in the United States, the...
7 Choices Highly Successful People Make Daily
Some consider success the luck of the draw, subject to fate and the constellation they...
Buy, Sell, and Finance a Car All Through One App – Blinker
Sometimes in the automotive retail industry, the idea of good technology that helps dealers and...
Want to Be a Top Performing Store? EMI is an Answer
The Cardone Group has always promoted the advantages of early management intervention (EMI) and yet...
Trump Pushes for 25% Tariffs On All Foreign Vehicles
In another push for fair trade, President Donald Trump is encouraging his team to “slap...
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SATURDAY MORNING SALES MEETING
Buy, Sell, and Finance a Car All Through One App – Blinker
Sometimes in the automotive retail industry, the idea of good technology that helps dealers and consumers help, buy, and sell cars comes from someone in the industry that feels like there should be an easier way to list, sell,...
Applying Successful Market-Based Strategies For Profitable Returns on New and Used Cars
Is your car dealership spending money on marketing to make money on investments? Brian Finkelmeyer, Director of Conquest at vAuto, chats with Jeremy Beaver, Chief Operating Officer of the Del Grande Auto Group, about what a dealership can do to make...
Is Your Team Choosing Success At Your Dealership Everyday? – Rory Vaden
Rory Vaden, Co-Founder of Southwestern Consulting, Joins the network to talk about overcoming procrastination and developing good discipline and how mastering a balance in the workspace can help you take your productivity to the next level. As a dealership, how...
The Importance of Checking In On Your Successes, Goals, and Training – Cory Mosley
The host of Progressive Retail and frequent CBT Automotive Network contributor, Cory Mosley joins Jim Fitzpatrick to discuss the steps dealers and managers should be taking to ensure they are putting their employees on the right paths to success. Within...
Healthy Auto Market Drives Great Q1 Performance – Kerrigan Report
As we close out the first quarter and tally up the numbers for May, the industry seems to move forward with a healthy stride. To learn more on what drove this past quarter to be a success and what...
DAILY MOTIVATION
Don’t Change Who You Are Because of One Person | Gary Vaynerchuk
Don't overvalue the other person's POV... You should never be putting one person's opinion on...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
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SPONSORED CONTENT
Tumultuous Auto Sales Forecast for Remainder of 2018
After a seven-year run of consecutive annual auto sales increases in the United States, the final sales figures for 2017 showed a regression of...
7 Choices Highly Successful People Make Daily
Some consider success the luck of the draw, subject to fate and the constellation they were born under. However, the truth is that success...
Buy, Sell, and Finance a Car All Through One App –...
Sometimes in the automotive retail industry, the idea of good technology that helps dealers and consumers help, buy, and sell cars comes from someone...
FIXED-OPS
5 Rules For Choosing The Right CRM For Your Dealership – Bill Wittenmyer
Most of the data that dealers collect comes from their CRM. We spoke with Bill...
How to Create a Well-Functioning Service BDC
Over the years we have seen huge improvements in the effectiveness of sales department Business...
“We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation” – Jim Roche
Jim Roche, Xtime's SVP of Marketing & Managed Services and CBT Automotive Network’s Jim Fitzpatrick discuss how...
How to Maximize Profits in Your Service Department
Service revenue has its ebbs and flows just like any other department, but it’s typically...
Training New Recruits in Your Service Department
Recruiting and training service personnel has been a hot topic of conversation in recent years....
Tumultuous Auto Sales Forecast for Remainder of 2018
After a seven-year run of consecutive annual auto sales increases in the United States, the final sales figures for 2017 showed a regression of 1.8 percent. And at the end of 2017, forecasters predicted that automotive sales would continue...
7 Choices Highly Successful People Make Daily
Some consider success the luck of the draw, subject to fate and the constellation they were born under. However, the truth is that success is simply a pattern of behaviors that reinforce good cycles and help reshape negative habits...
Want to Be a Top Performing Store? EMI is an Answer
The Cardone Group has always promoted the advantages of early management intervention (EMI) and yet it remains an area where many stores underperform. The phenomenon of managers making contact with clients early on in the process is very important,...
Trump Pushes for 25% Tariffs On All Foreign Vehicles
In another push for fair trade, President Donald Trump is encouraging his team to “slap 25 percent tariffs on foreign cars” as a part of his strategy to gain support and have the Republican party come out on top...
How to Interview a Job Candidate
Have you ever hired someone only to be disappointed with their performance? If so, you may have only yourself to blame. Good talent is hard to find these days, which makes it that much more important to weed out...
Do You Know Your Most Profitable Customers?
Did you know that on average, the top 20 percent of customers produce 69 percent of a dealership’s gross profits? These are your most profitable customers (MPCs). Meanwhile, the bottom 20 percent of customers are unprofitable. If you could...
5 Ways Dealers Can Help Customers Wade Through Record High Vehicle Pricing
Many automotive analysts have projected a decrease in the number of cars sold this year. The primary reason given for this was the fear of rising interest rates, monthly payments, and overall car prices. It turns out they were...
What Garden Hoses & Cars Have in Common: Conversational Commerce
Ever think you’d be competing with a garden hose? In a sense, you are...because the same people buy both products. And as IBM’s Bridget van Kranlingen has said, “The last best experience that anyone has anywhere becomes the minimum...
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