TOP STORIES
How Can LinkedIn Referrals Benefit You?
On today's Tip of the Day, Cory Mosley explains just how important it is to access and engage your LinkedIn referrals and how you...
What’s New with Car Subscriptions? Expansions, Pilot Programs, and More
We live in a world where subscriptions have become the norm. Whether we pay a...
Five Ways to Develop Your Staff into the Automotive Industry’s Future Leaders
Take a moment to think of the best manager or staff leader you have. Think...
Automakers Make Their Pleas to Trump Regarding CAFE Fuel Regulations
According to the Alliance to Save Energy, the implementation of the Corporate Average Fuel Efficiency...
Personality or Sales Ability? Which is More Important for F&I Success?
Every GM has the important task of choosing the right F&I manager when screening applicants,...
How These 3 Former Automotive Managers Joined Forces to Offer a Luxury Digital Retail Experience – PTG365 Auto
CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365....
How These 3 Former Automotive Managers Joined Forces to Offer a Luxury Digital Retail...
CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365. These men have dedicated their company to making the buying experience as easy as possible for their clients. They work with every client that...
Avoid These Digital Retailing Mishaps to Improve Your Dealership’s Customer Experience – Pete MacInnis,...
CBT News sat down with Pete MacInnis, Founder, and CEO of eLEND Solutions to discuss how using basic payment estimator or calculator tools can have an unintended negative impact on your customer experience and your reputation in regards to...
How this Unlikely Duo Created a Positive Environment at Bozard Ford-Lincoln and Reduced Staff...
Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training and coaching staff, emotional engagement is often overlooked. Here to discuss how leadership and relationship...
How to Tune Up Your Staff’s Health and Keep Them Around for the Long-Haul...
It’s no secret that healthy employees are more likely to have positive attitudes and more energy to complete tasks at your dealership. Healthy habits can also lead to lower insurance premiums and a reduced number of sick days. But...
May Sales Remain Steady And SAAR Exceeds Expectations in Monthly Kerrigan Report
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, managing director for Kerrigan Advisors. May's Kerrigan Report addresses the slight decline in sales and the lack of winner's that we have seen in May, along...
The Advantages of Using a One-Price Selling Model – Mark Rikess & Mark Osborne
In today’s digital landscape, more and more customers turn to websites, forums, and reviews to find reliable and transparent data. However, with a one-price selling model, the dealer and the customer are working with the same exact information, which...
SPONSORED CONTENT
What’s New with Car Subscriptions? Expansions, Pilot Programs, and More
We live in a world where subscriptions have become the norm. Whether we pay a monthly fee to access thousands of shows and movies,...
Five Ways to Develop Your Staff into the Automotive Industry’s Future...
Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail....
Automakers Make Their Pleas to Trump Regarding CAFE Fuel Regulations
According to the Alliance to Save Energy, the implementation of the Corporate Average Fuel Efficiency (CAFE) standards in the 1970’s has continued to create...
FIXED-OPS
Why Are Service Departments Still Not Texting?
Technology has become so advanced. Most technology is designed to improve communication and make us...
Three Ways Automotive Service Centers Can Improve their Trustworthiness
Automotive service centers often get a bad rap for being dishonest or overcharging. This type...
The Best Way to Pay Your Service Technicians
Employee wages are one of the biggest expense of any dealership. This is especially true...
Should You Use Lateral Support as a Service Department Dispatch System?
Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must...
How to Turn your Detail Bay into an Alternative Revenue Stream
Dealerships pay a lot of attention to sales, service and parts, but where does the...
What’s New with Car Subscriptions? Expansions, Pilot Programs, and More
We live in a world where subscriptions have become the norm. Whether we pay a monthly fee to access thousands of shows and movies, or to receive meal kits right at our door, we overwhelmingly enjoy the convenience of...
Five Ways to Develop Your Staff into the Automotive Industry’s Future Leaders
Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail. Now, imagine of life without them (or how things at your dealership changed once they...
Automakers Make Their Pleas to Trump Regarding CAFE Fuel Regulations
According to the Alliance to Save Energy, the implementation of the Corporate Average Fuel Efficiency (CAFE) standards in the 1970’s has continued to create “a better environment and increased energy security.” The standards have been tweaked a little periodically...
Personality or Sales Ability? Which is More Important for F&I Success?
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about the important revenue-generating responsibility this position holds, and the...
Do You Have a Cybersecurity Plan at Your Dealership?
Much the same way you build walls and barriers to protect your physical inventory, you should also be concerned about protecting your network and digital information. While losing some wheels, or a vehicle can be costly, cybersecurity breaches can...
Perks and Policies that Drive Retention
Cox Automotive’s Dealership Staffing study pointed out some worrying hiring trends in the auto industry. It found a 40% overall dealership staff turnover rate, with sales being the largest artery bleeding out: that sector had a whopping 67% turnover...
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