TOP STORIES
Attracting and Retaining Good Employees
Employee turnover costs your dealership a lot in terms of production and lost revenue. Want to improve by attracting the top employees? Glenn has...
Promises and Pitfalls of Migrating Financing Online
You’ve heard the pitches. And it’s true that the technology is impressive. Yet, when digital...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops – Jim Roche
According to a recent report, service departments now comprise 49 percent of a dealership's gross...
Five Reasons Why CRM Systems are Vital for Your Dealership
Do you remember the last time a potential car buyer came into your dealership and...
Mike Jackson Stepping Down as AutoNation CEO
The automotive world received a jolt today as AutoNation CEO Mike Jackson announced his decision...
Discipline in Your F&I Process Leads to Strong Revenue – Adam Marburger
From humble beginnings as a dealership porter to now being named one of Automotive News 40 Under...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops – Jim Roche
According to a recent report, service departments now comprise 49 percent of a dealership's gross profit. CBT Automotive Network sits down with Jim Roche, VP of marketing and management services for Cox Automotive's Xtime, to discuss this boost in...
Mike Jackson Stepping Down as AutoNation CEO
The automotive world received a jolt today as AutoNation CEO Mike Jackson announced his decision to step aside after nearly 20 years with the company. Jackson made the announcement on CNBC this morning. Jackson has been a massive success story...
Discipline in Your F&I Process Leads to Strong Revenue – Adam Marburger
From humble beginnings as a dealership porter to now being named one of Automotive News 40 Under 40, CBT Automotive welcomes Adam Marburger, corporate finance director at Suntrup Automotive in St. Louis, MO. Adam's place among the elite group of Automotive News'...
Prescriptive Analytics for the Auto Dealer- Bill Leek, Dominion Dealer
CBT Automotive is joined today by Bill Leek, the head of national accounts at Dominion Dealer Solutions to discuss the new buzzwords in automotive, artificial intelligence. To apply AI in product solutions, you first need to look at the digital...
EchoPark Enhances Customer Experience with New Technology – Jeff Dyke, Sonic Automotive
In today's segment, CBT Automotive's Jim Fitzpatrick talks with Jeff Dyke, executive vice president of operations for Sonic Automotive to discuss the future of their used car retail chain, EchoPark, and the launch of their new mobile app, CarCash. Over...
The Importance of Networking to Grow Your Business – Walter Bond
Are you looking for a ways to expand your clientele? In this segment, CBT Automotive continues with part four of our series featuring Walter Bond, former NBA player, speaker, author, and next level coach to lend some advice on...
DAILY MOTIVATION
Don’t Change Who You Are Because of One Person | Gary Vaynerchuk
Don't overvalue the other person's POV... You should never be putting one person's opinion on...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an...
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
SPONSORED CONTENT
Promises and Pitfalls of Migrating Financing Online
You’ve heard the pitches. And it’s true that the technology is impressive. Yet, when digital retailing vendors attempt to sell to dealerships what they...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops...
According to a recent report, service departments now comprise 49 percent of a dealership's gross profit. CBT Automotive Network sits down with Jim Roche,...
Five Reasons Why CRM Systems are Vital for Your Dealership
Do you remember the last time a potential car buyer came into your dealership and left empty-handed? What was the response of your team?...
Mike Jackson Stepping Down as AutoNation CEO
The automotive world received a jolt today as AutoNation CEO Mike Jackson announced his decision to step aside after nearly 20 years with the...
FIXED-OPS
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops – Jim Roche
According to a recent report, service departments now comprise 49 percent of a dealership's gross...
Keeping Talent Is Key To Success
Keeping Talent Is Key To SuccessFor many years, dealership fixed operations departments have fought to...
With Prepaid Maintenance Plans Everyone Wins
According to a recent article by Wards Auto, an Atlanta Nissan dealership is doing well...
Professional Service Advisor Qualities: A Quick Checklist to See If You Have the Right People
A Professional Service Advisor is the person your valued customers have the most contact with...
Is Your Dealership Capitalizing on the Multi-Billion Dollar Automotive Aftermarket Industry?
According to Wikipedia, the United States automotive aftermarket was estimated to be worth $318.2 billion...
Promises and Pitfalls of Migrating Financing Online
You’ve heard the pitches. And it’s true that the technology is impressive. Yet, when digital retailing vendors attempt to sell to dealerships what they pitch as a ‘complete solution,’ they miss some crucial aspects of the typical vehicle transaction....
Five Reasons Why CRM Systems are Vital for Your Dealership
Do you remember the last time a potential car buyer came into your dealership and left empty-handed? What was the response of your team? Were they not ready to buy? Was their customer experience lacking? There are many reasons...
Best Practices for Recruiting Employees in the Digital Age
When recruiting new employees to your automotive dealership, it's important to understand and keep up with the current digital trends and technology. Below are some of the most crucial elements to be aware of when recruiting new employment prospects. Using...
Keeping Talent Is Key To Success
Keeping Talent Is Key To SuccessFor many years, dealership fixed operations departments have fought to attract and retain qualified talent. I don’t have to tell you that you can’t just place an order at the “technician factory” for example...
AutoNation’s Mike Jackson Ends His Tenure As CEO After Almost 20 Years
After 20 years of overseeing the largest chain of auto dealerships in the country, AutoNation's CEO Mike Jackson will step down, and transition to executive chairman sometime next year. After completing college, Jackson began his career in the automotive industry as...
6 Surprising Stats For F&I Managers That Can Help You Sell More Products
F&I managers are immediately at a selling disadvantage compared to the other profit centers in the dealership. They have to sell the products and services that a customer may or may not ever need or use. It’s often an...
Why Automotive Needs to Get More Personal
The best salespeople in any industry have something in common: They get to know you first. They don’t ask you, “What are you interested in buying?” when you walk in the door. It doesn’t matter whether they’re trying to...
5 Qualities Every Successful Salesperson Needs to Have
Want to improve your sales capacity? While some salespeople have an innate sense of how to rise above the pack, the truth is anyone with desire and patience can learn to be a fantastic salesperson. They do this by...
