TOP STORIES

How can Analytics Help your Parts Department?

This is the age of information. Business is smarter and agiler than ever before thanks to insights and analytics that were not available in...

Save Money on Audits by Tracking Warranty Compliances

  Automotive Warranty Network specializes in manufacturer warranty for the majority of Major Manufactures to help save money by a tracking process. Lisa Reinecker, President...

Do you have your “E’s” turned up today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience...

Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team

  CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips...

How can Analytics Help your Parts Department?

This is the age of information. Business is smarter and agiler than ever before thanks...

Stair Step Incentive Programs Aren’t All Bad

Quota kickbacks have a place in the automotive industry with benefits for both consumers and...

Google’s New AMP Formats for Email and How They Could Benefit Auto Dealers

Many drivers struggle with remembering oil changes and service tune-ups for their vehicles causing improper...

NEWSCAST

SUBSCRIBE

OUR MONTHLY MAGAZINE

Car Biz Today - February 2018

CBT JOBS BOARD

CBT News Jobs

training tipsvideo

Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team

  CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips for your team using strategies that are relevant and engaging . SW Service Solutions provides automotive service advisor training that turns your service advisors...
Lisa Reinickevideo

Save Money on Audits by Tracking Warranty Compliances

  Automotive Warranty Network specializes in manufacturer warranty for the majority of Major Manufactures to help save money by a tracking process. Lisa Reinecker, President and Chief Executive Office at AWN, gives us more insight on how they help support...
Del Grande Auto Groupvideo

How Del Grande Auto Group Succeeds at Marketing By Measuring Metrics

Is your car dealership spending money on marketing to make money on investments? Jeremy Beaver, Chief Operating Officer of the Del Grande Auto Group chats with Brian Finkelmeyer, Director of Conquest at vAuto, about what a dealership can do...
SAVYvideo

Larry Dorfman: How the SAVY app can make both dealers and buyers happy

  Larry Dorfman, CEO of EasyCare, is back to talk more about the SAVY app! When we last spoke he introduced us to SAVY Lot. Built for dealerships, it is an app and desktop portal providing digital real-time lot management...
customer expectationsvideo

Michael Anderson: Making Changes and Meeting Customer Expectations

  Consumers have changed and it’s impacting Car Dealerships. Michael Anderson, CEO of The Rikess Group, has some suggestions on how you can you can make changes and continue meeting customer expectations. Not too long ago dealerships started using separate telemarketing...

DAILY MOTIVATION

This is Why You Should Fail | Will Smith

Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...

The Power of One – John O’Leary

When John O'Leary was 9 years old, he suffered burns over 100% of his body...

Change Your Mindset and Achieve Anything | Colin O’Brady

In this epic TEDx Talk, Colin O'Brady, explains his journey back from a tragic burn...

SPONSORED CONTENT

Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team

  CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips for your team using strategies that are relevant and...

How can Analytics Help your Parts Department?

This is the age of information. Business is smarter and agiler than ever before thanks to insights and analytics that were not available in...

Stair Step Incentive Programs Aren’t All Bad

Quota kickbacks have a place in the automotive industry with benefits for both consumers and some dealers. Programs that reward dealer volume sales, known as...

FIXED-OPS

How can Analytics Help your Parts Department?

This is the age of information. Business is smarter and agiler than ever before thanks...

Should Fixed-Ops have its own Marketing Budget?

If your fixed-ops doesn’t have its own marketing budget, then shame on you! Far too...

Becky Nixon: The profit you’re missing if you overlook Winter maintenance

Say the low today in Atlanta is 26 degrees and the high is 54. It's...

Improving Your Customer’s Experience in the Service Drive

Your service department is a lot like a Doctor’s office. Most of the people that...

5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI Score

The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership...
parts department

How can Analytics Help your Parts Department?

This is the age of information. Business is smarter and agiler than ever before thanks to insights and analytics that were not available in the not so distant past. When it comes to new and used vehicle sales, most...
stair-step incentives

Stair Step Incentive Programs Aren’t All Bad

Quota kickbacks have a place in the automotive industry with benefits for both consumers and some dealers. Programs that reward dealer volume sales, known as stair-step programs, are derided by a vast number of automotive professionals. Their effects on especially...
AMP for email

Google’s New AMP Formats for Email and How They Could Benefit Auto Dealers

Many drivers struggle with remembering oil changes and service tune-ups for their vehicles causing improper maintenance. Unfortunately, we can't always remember everything and if someone does remember it's time for maintenance many don't exactly know what it needs, why...
F&I Office

5 Simple Ways to WOW Buyers in the F&I Office

Dealers know that the one part of the car buying process that their customers dislike the most is the having to go into the F&I office. Maybe it was years of hard sales tactics, less-than-ethical practices, or awful caricatures...
car buyers

5 Trends in Dealership Facility Design

Digital shopping is all the rage in the automotive industry. Much attention has been drawn to the online buying habits of potential car buyers. As a result, many industry marketing experts discuss the need for dealers to have modern...
Ganley Auto Group

Ganley Auto Group, Approaching $2 Billion

Ken Ganley has his eye on a round number — $2 billion. And, if he doesn’t make it this year, well, it’s a sure bet he will in 2019. He has a pretty good track record. In 2006 when...
marketing audit

Do You Need a Marketing Audit?

If you are wondering if you need a marketing audit, you probably do. When you are starting to see less revenue coming from your existing marketing strategies, it is best to find out what exactly is going wrong. Every...
service contract

Planting the Seed for the Service Contract

Why It’s a Mistake Having been on both sides of the aisle as a Salesperson and F&I Manager, I have my own experiences and stories that have absolutely convinced me that it is a mistake to have the salesperson set...

30 SECOND MARKETING TIP

RECENT POSTS