Industry News
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Tariff refunds applications open, Stellantis Q1 shipments rise, VW halts EV production
Top Stories Tariff refund applications open as dealers and importers seek relief under CAPE program. Read More Stellantis reports 12% shipment growth in Q1 as North America and Europe drive gains. Read More Volkswagen faces Q1 charge after halting EV production at Tennessee plant. Read More Hyundai ends stop-sale of Palisade SUVs, issues critical...
Solutions Central
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Inside Automotive
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NADA’s Mike Stanton rejects “middleman tax” study, defends dealership model amid FTC action
A study by the International Center for Law & Economics claims that the dealership model adds thousands of dollars to the cost of every vehicle, calling it a “middleman tax.” As you can imagine, that’s sparking plenty of debate. Joining us on today’s episode of Inside Automotive to separate fact...
Driving Solutions
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How AI is transforming dealership fixed ops with breakthrough efficiency
Fixed operations in automotive dealerships are rapidly shifting as artificial intelligence (AI) and automation replace manual workflows, improving efficiency, customer experience, and profitability. On today’s episode of Driving Solutions, Jeff Adams, Director of Fixed Ops Product Planning at Reynolds & Reynolds, joins us to discuss how new AI tools can drastically...Mergers & Acquisitions
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CBT Now
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Why the demo drive remains the most critical step in closing sales
The demo drive remains one of the most critical steps in a dealership’s sales process, yet it is often rushed or overlooked. On today's episode of CBT Now, Sean Gardner, instructor...
New York Auto Show sees robust consumer interest, ride-and-drive engagement
Mark Schienberg, president of the Greater New York Automobile Dealers Association\ (GNYADA), reports that the 126th New York International Auto Show is drawing large crowds, strong consumer engagement, and renewed...
AI, SEO, and GEO: What dealers need to know to stay competitive in digital marketing
As artificial intelligence reshapes digital marketing, confusion around generative engine optimization (GEO) is leading some dealerships to misallocate budget and miss opportunities. Brooke Furniss, BZ Consultants Group, joins us on...
ASOTU CON 2026 set to expand attendance, spotlight AI and human-centered innovation
As we gear up for the fifth annual ASOTU CON, May 12–14, we’re sitting down with the founders to explore their vision, the buzz surrounding this year’s event, and what...
Industry braces as Volkswagen Scout lawsuit tests limits of dealer franchise agreements
Dealers across the country are keeping a close eye on the Volkswagen–Scout class action lawsuit, and for good reason. On today’s episode of CBT Now, we’re joined by Len Bellavia,...
Shep Hyken on how customer experience drives loyalty in 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts
Dealer and brand websites generated higher-quality leads than third-party sources in 2025, even as overall lead volumes declined and consumer engagement patterns continued to evolve, according to Shift Digital’s latest...
CBT News Shorts
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NADA’s Mike Stanton rejects “middleman tax” study, defends dealership model amid FTC action
A study by the International Center for Law & Economics claims that the dealership model adds thousands of dollars to the cost of every vehicle, calling it a “middleman tax.” As you can imagine, that’s sparking plenty of debate. Joining us on today’s episode of Inside Automotive to separate fact...
Executive Profile
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Geoffrey Pohanka on Pohanka Automotive’s century of legacy, culture, and community
Geoffrey Pohanka has dedicated his life to the retail automotive industry, carrying forward a family legacy that spans more than a century. As chairman of Pohanka Automotive Group and a...
The Executive Profile: What’s next for dealer and philanthropist Rita Case?
Welcome to another edition of the Executive Profile on CBT News. Recently, anchor Jim Fitzpatrick traveled to Davie, Florida, to speak with Rita Case, president and CEO of the legendary...
Mike Maroone’s insights on EVs, affordability, expansion, attracting and retaining talent, succession, and much more
The auto industry has experienced several ongoing changes in the five years since CBT News host Jim Fitzpatrick last spoke with industry legend and former AutoNation Executive Mike Maroone in...From Our Publishing Partners
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Training builds skills – Development builds results
The industry still confuses training with development Nearly every company that supports dealership F&I departments claims to offer training and development. In practice, those two terms are often used interchangeably, even though they represent very different levels of support. In today’s dealership environment, that distinction matters more than ever. F&I departments are...
