Saturday, January 16, 2021

DAILY NEWSCAST

Is now the right time to try upfront F&I pricing?

Many years ago, Carmax stormed into the automotive space with the ‘no haggle’ price. What you see on the window sticker is it...no negotiation,...

As traffic fatalities increase in US, can dealers influence safe driving?

New data from the National Highway Traffic Safety Administration identifies that traffic accidents in the US have claimed more lives in 2020 than in...

EV Special Purpose Acquisition Companies continue to trend upwards

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...

CBT special feature: The winners and losers of 2020

Welcome back to CBT News. 2020 was an unforgettable year in the auto industry. As dealers worked diligently to keep their families safe, they...
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New Car Sales

TrueCar predicts 16 million new car sales in 2021

Headed into another year of uncertainty, TrueCar is forecasting a healthy increase over 2020’s suppressed auto sales performance, expecting new light vehicle sales in 2021 to...

With remote sales here to stay, salespeople need to be strong in four areas

According to V12’s compiled data, four in five car buyers want to configure a payment online to begin their journey toward purchasing a vehicle. Research...

Dealers are using third-party logistics companies for online deliveries

The automotive industry looks different today than it did a few months ago, but then again, so does everything. Just like the shuttered schools...

Jim Ellis Auto Group CEO Jimmy Ellis gears up for their annual Holiday Giving Campaign

The holidays are very difficult for many families. Some face economic hardships and others face the loneliness of missing loved ones. The holidays are...

Five Ways Your Dealership Team Can Use the Holiday Season to Increase Sales

The holidays are a time when everyone seems to be in more of a mood to spend and give. Many are looking for deals...

Used Car Sales & Remarketing

TrueCar predicts 16 million new car sales in 2021

Headed into another year of uncertainty, TrueCar is forecasting a healthy increase over 2020’s suppressed auto sales performance, expecting new light vehicle sales in 2021 to...

Making ‘profitable reconditioning’ an integral component of your dealership’s used vehicle acquisition strategy in 2021

Nearly every used car manager in the country uses software and data to make smart decisions when it comes to buying a used vehicle....

With remote sales here to stay, salespeople need to be strong in four areas

According to V12’s compiled data, four in five car buyers want to configure a payment online to begin their journey toward purchasing a vehicle. Research...

Whatever your used car volume, claim the advantage

If you have $100 in bills in your wallet, does that money have buying power greater than the hundred dollars in your neighbor’s wallet? The...

Dealers are using third-party logistics companies for online deliveries

The automotive industry looks different today than it did a few months ago, but then again, so does everything. Just like the shuttered schools...

Dealer interviews

Jim Ellis Auto Group CEO Jimmy Ellis gears up for their annual Holiday Giving Campaign

The holidays are very difficult for many families. Some face economic hardships and others face the loneliness of missing loved ones. The holidays are...

How to build a strong culture at any car dealership regardless of size or volume – John F. Bergstrom

With 16 dealerships named to Automotive News' 'Best Places to Work', Bergstrom Automotive had the most dealerships to make the list. On today’s show,...

How to build and sustain a strong company culture at your dealership – Alex Casebeer, Capitol Subaru

For the seventh year in a row, Capitol Subaru was named one of the best dealerships to work for by Automotive News. Building the...

Leveraging innovation to create a frictionless customer experience – Brian Benstock

After several dealers experienced strong months during July and August, many auto retailers are wondering what to expect in the future. Brian Benstock, partner...

Corina Diehl on building her auto group, digital retailing, attracting more females into the auto industry

In 2007 Corina Diehl experienced the tragic loss of her husband and was left to pick up the pieces and run the business herself....

Marketing/Advertising

The role technological innovation will continue to play in 2021 for car dealers – Bill Reidy, LotLinx

Today on CBT News, we're pleased to welcome the new Chief Revenue Officer of LotLinx, Bill Reidy, to the show. In this segment, Reidy...

How to power dealership results with AI-driven consumer engagement – Gary Marcotte & Guy Super, Outsell

As well all know, the COVID-19 pandemic has changed the way businesses, including car dealerships, operate on a national level. Many of the automotive...

Basic content marketing tips for novice marketers

The SEMrush State of Content Marketing Report showed that "approximately 91% of companies use content marketing." If you are new to the content marketing...

Auto marketing expert Brian Pasch on integrating your digital retailing plan with the overall dealership strategy

Today on CBT News, Jim Fitzpatrick is joined by Brian Pasch, Founder and CEO of PCG Companies and host of Auto Marketing Now on...

3 marketing strategies car dealers should prioritize in 2021 – Mark Sokal

We’re pleased to welcome back Mark Sokal, a 20-year automotive veteran who founded Sokal Media Group and Webstreak. Now merged into one company under...

Facebook’s Bob Lanham discusses 2021 marketing trends and what’s next for the platform

2020 has been an unforgettable year for the automotive industry for a variety of different reasons. As we look back on the year in...

association News

Why Minnesota car dealers are fighting a new administrative rule regarding emissions standards – Scott Lambert, MADA

Minnesota car dealers were in federal court last week to fight a proposed change to the state’s emissions rules for new automobiles. The regulations...

NAMAD President Damon Lester shares his bold agenda for 2021

2020 was a rollercoaster year for many minority dealers. To continue the conversation regarding diversity in automotive and to look ahead at 2021, we...

GNYADA’s Mark Schienberg reviews the highs and lows NY dealers experienced during COVID-19

Today on CBT News, Mark Schienberg, President of the Greater New York Automobile Dealers Association, joins the show to discuss a recent audit report...

VADA’s Don Hall looks back on a tumultuous but ultimately successful year in auto retail

Despite a year filled with many unpredictable twists and turns due largely in part to the COVID-19 pandemic, the automotive industry has remained resilient...

100 meetings in 100 days: CADA’s Tim Jackson discusses his commitment to the auto industry

Rejoining the show for the first time since the beginning of the COVID-19 crisis, Tim Jackson, President of the Colorado Auto Dealers Association, sits...

WADA President Scott Cargill on the unique COVID-19 obstacles for rural car dealers

The landlocked state of Wyoming is home to many dealers that have had to, like many across the country, adapt throughout the pandemic. But...

Fixed Ops

Seamless mobile experience in service a customer expectation in 2021

Smartphone use in the United States has increased in recent years to 81% of the total population. For those earning more than $50,000 annually,...

Cox Automotive expands its Pivet network with the acquisition of Dickinson Fleet Services

Cox Automotive recently announced its acquisition of Dickinson Fleet Services, one of the country's leading mobile maintenance providers for medium and heavy-duty trucks as...

Massachusetts right to repair update adds challenge for auto dealers

On Nov 3, voters in Massachusetts were casting ballots for more than just their choice of presidential candidate. Also included on the ballot was...

Is your dealership capitalizing on the revenue opportunities from service recalls?

On today’s show, we’re pleased to host a special Kelley Blue Book roundtable featuring Jade Terreberry, Director of Analytics for Cox Automotive, and Juan...
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OEM & Industry News

General Motors CMO Deborah Wahl discusses the automaker’s transition to an all-electric future

General Motors has recently rolled out a new logo and rebranded website as part of its "Everybody In" campaign which highlights its corporate transformation...

New report finds consumers prefer familiar auto options to advanced tech

While more advanced and exciting technology and drivetrain options are set to flood the automotive market in coming years, a new report found that...

Five disruptive e-retailers and automotive companies to look out for

Disruption has become a common term used in the automotive industry, especially considering the recent impact that events like the COVID-19 pandemic have had on dealers and...

Twitter Feed


F & I / leasing

Is now the right time to try upfront F&I pricing?

Many years ago, Carmax stormed into the automotive space with the ‘no haggle’ price. What you see on the window sticker is it...no negotiation,...

How to become more profitable in the F&I office with virtual services – Scott Gunnell & Mike Casey, JM&A

Today on CBT News, anchor Jim Fitzpatrick is joined by Scott Gunnell, group vice president of business strategy at JM&A Group, and Mike Casey, group...

Tips to handle bad online reviews for F&I

Think about the last time you bought anything online. What did you do first? You probably started with Google (as we all do) or...

Work-Life Balance in F&I: It’s Easier Than You Think

‘Work-Life balance? In a dealership? Not a chance…’ That was an actual quote from a friend of mine who has worked in the F&I world...

Aaron Bickart OfferLogix EVP/GM on the importance of integrating accurate finance payments with your advertising technology

Today on CBT News, Aaron Bickart, EVP and general manager of OfferLogix, joins the show again to discuss how API and fintech can address...

Management & Leadership

Five tips on how to be customer-centered

A recent PWC report said, "only 36% of consumers feel that their employees understand their needs." Regardless of the truth or argument, perception is reality....

Stop resolving and start solving – Make New Year’s resolutions work

Well, as 2020 closed out, I think it’s fair to say that not many of us are sad to see it go.  It’s been a...

How dealership managers can set their teams up for success – David Lewis

Many associates can be sluggish during the first month of a new year as they return from the holiday season. For dealerships looking to...

The top dealership leadership attributes you will need in 2021

To say that 2020 wasn't the year everyone expected it to be is an understatement. From the business world to our personal lives, the impact of...
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Network Shows

How to engage more effectively with consumers and build trust during transactions

In the latest episode of F&I Today, Lloyd Trushel joins Jim Fitzpatrick to discuss the latest F&I trends across the industry. Trushel is an...

How simple Facebook auto marketing practices can build consumer excitement

On this episode of Kain & Co., host David Kain shares the information he has learned from his company’s recent 16th Annual Kain Clients...

7 ways to increase your dealership website’s local organic search optimization

In this episode of Auto Marketing Now, host Brian Pasch discusses search engine optimization and the problems that he often finds while auditing dealership...

EV Special Purpose Acquisition Companies continue to trend upwards

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...

Why your dealership should put an end to trial closes

On this edition of Straight Talk, our host, David Lewis, shares with us his lastest car buying experience. About 30 days ago, Lewis decided...

4 strategies to get the maximum effort from your entire team

As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training,...

How dealers can improve their sales by connecting with the heart and mind of the customer

Welcome to the first edition of Mind Your Own Business with Jonathan Dawson, automotive training expert and the founder of Sellchology, an automotive sales...

Selling Your Personality

 Focusing on being unique and different from what the customer expects from a salesperson is very beneficial. On today's Saturday Morning Sales Meeting, David Lewis...

Discovery Loft founders Stephen Southin & Brian Steinhauser discuss their entrepreneurial drive

On this episode of Founder Focus with Steve Greenfield, we hear from Stephen Southin and Brian Steinhauser Co-CEOs and Co-Founders of the Toronto-based company,...

SPECIAL FEATURES

Nov. Kerrigan Report: Buy-Sell transactions up 16% year-over-year

On the latest Kerrigan Report for the month of November, Ryan Kerrigan, Managing Partner of Kerrigan Advisors joins CBT News to discuss the latest...

Why the automotive industry needs to continuing having productive conversations around diversity

Welcome back to Diversity in Automotive, brought to you by TrueCar and CarNow. In the finale episode of this amazing series, host Cory Mosley...

CBT News Market Update: Todd Skelton, Prime Automotive & Neal Gann, LotLinx

Welcome to another edition of the CBT News Market Update. To quickly recap this week’s numbers, the retail SAAR of new car sales came out...

Selling Your Personality

 Focusing on being unique and different from what the customer expects from a salesperson is very beneficial. On today's Saturday Morning Sales Meeting, David Lewis...