TOP STORIES
Reviewing Your CRM Email Templates
If you're looking to improve engagement between you and consumers through your CRM process, make sure you review your email templates. Brian Pasch explains...
4 Ways a Happy F&I Manager Drives Higher Profits
Dealerships across the country struggle with turnover for a variety of reasons…commission-heavy compensation, long hours, lack of respect from management or owners, lack of...
The Last Thing Dealers Need Is A Hard-To-Use DMS – Paul Whitworth, Dealertrack
Paul Whitworth, Senior Vice President and General Manager at Dealertrack, sat down with CBT News...
Bring the Excitement Back Into Your Dealership – Mark Olson, Findlay Kia
We recently had a chance to catch up with Mark Olson, General Sales Manager and...
Should Your Service Department be Open on Sundays?
It is no secret that dealership personnel work long hours. The car business is demanding...
5 Ways to Motivate Your Sales Staff
If there’s one thing we expect from your sales staff, it’s that they make sales....
Senate Vote Imminent on Critical S.J. Res. 57 Regarding Indirect Lending
We recently ran an article about resolutions that have been proposed in both the House...
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The Last Thing Dealers Need Is A Hard-To-Use DMS – Paul Whitworth, Dealertrack
Paul Whitworth, Senior Vice President and General Manager at Dealertrack, sat down with CBT News during the NADA Show 2018 where we had the chance to ask him about Dealertrack’s new DMS portal and what were the key features...
Bring the Excitement Back Into Your Dealership – Mark Olson, Findlay Kia
We recently had a chance to catch up with Mark Olson, General Sales Manager and Internet Director of Findlay Kia, in Las Vegas, Nevada. Olson, who was also the cover story on our March issue of CBT Magazine, Has been...
Autotrader is Furthering Their Distances From Others In the Industry With Accelerate- Jessica Stafford
The last time we spoke to Jessica Stafford, Senior Vice President & General Manager at Autotrader, she told CBT News how AutoTrader kicked off the year rolling out a new look on their website homepage and media platforms. Using innovative technology,...
Why Dealerships Need The Right Type Of Training To Succeed
Doug Christiansen, a Trainer with the Joe Verde Group, shares with CBT News why dealers need to provide the right type of training for their employees and how to do that correctly in order to achieve success. When it comes...
Transforming The Automotive Wholesale Digital Marketplace – Nick Peluso
In a recent interview with CBT News Nick Peluso, President of Manheim, a Digital Marketplace discussed how the company is thriving on its success. How they plan are transforming the automotive wholesale digital marketplace arena, and what that could...
DAILY MOTIVATION
This is Why You Should Fail | Will Smith
Hollywood heavyweight Will Smith defines success as 'controlled failure' and urges you to embrace every...
The Power of One – John O’Leary
When John O'Leary was 9 years old, he suffered burns over 100% of his body...
Change Your Mindset and Achieve Anything | Colin O’Brady
In this epic TEDx Talk, Colin O'Brady, explains his journey back from a tragic burn...
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SPONSORED CONTENT
Should Your Service Department be Open on Sundays?
It is no secret that dealership personnel work long hours. The car business is demanding of employees’ time, but it can be equally demanding...
5 Ways to Motivate Your Sales Staff
If there’s one thing we expect from your sales staff, it’s that they make sales. Being able to motivate your salespeople on an ongoing...
Senate Vote Imminent on Critical S.J. Res. 57 Regarding Indirect Lending
We recently ran an article about resolutions that have been proposed in both the House and the Senate opposing Obama-era rules enacted by the...
FIXED-OPS
Should Your Service Department be Open on Sundays?
It is no secret that dealership personnel work long hours. The car business is demanding...
Optimizing Profit in the Body Shop
The body shop or collision repair industry has slightly diminished, however there are still new...
Why are You Losing Service Business?
If you think back 20-30 years ago, almost every dealership had a body shop. Customers...
How to Upsell Preventative Maintenance
A dealership must pursue a course to help their customers sustain their vehicles to the...
The Benefits of Employee Recruitment and Development in the World of Fixed-Ops
Today’s hiring market is rough. Attracting and retaining good employees is more difficult than ever....
Should Your Service Department be Open on Sundays?
It is no secret that dealership personnel work long hours. The car business is demanding of employees’ time, but it can be equally demanding on relationships and personal life. Because of this, there are still laws in certain locales...
5 Ways to Motivate Your Sales Staff
If there’s one thing we expect from your sales staff, it’s that they make sales. Being able to motivate your salespeople on an ongoing basis is crucial to your dealership’s success. The simplest form of motivation is through respect...
How Dealerships Can Leverage Organic and Paid Content on Facebook and Instagram
There is no slowing down for Facebook and Instagram. By 2019, Facebook, the world’s largest social network with 2.2 billion monthly active users, will account for 11.3 percent of all U.S. ad spending (compared to 10 percent for print). Instagram...
Writing Great Dealership Job Ads And Who They Attract
Before the start of any role, the first contact that an individual has with your company is through your job ad posting. Thus, making it a very important first step. A well-written job description can attract a higher number...
Voice Search Engine Optimization for The Automotive Industry
As the way of the Internet and technology, companies need to continually update their services to best suit the needs of their customers. As the Internet blossomed, companies had to optimize their websites to suit all sorts of desktop...
Top of Mind Selling Prevents the Lost Sale
Successfully selling a high number of tires each month involves constant and consistent communication with your clients. For a lot of customers tires are something they do not think about until they need them and then they seem to...
How Fleet Sales Affect Residual Values
Fleet Sales is often a dirty word in the auto industry. This can be true on the manufacturer side as well as the dealer side. Fleet sales are generally stable and profitable for manufacturers, and can be for dealers...
Why Your Customers Write 5-Star Reviews
What motivates your customers to write absolutely glowing reviews – those five-star shout-outs that attract more customers to your lot? At a time when eight out of 10 shoppers use online car reviews and car dealership reviews to inform...
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