Five Ways to Get Teens Interested in the Automotive Industry
At first glance, turnover numbers for dealerships all across the country don't paint the best picture of the automotive workforce. Cox's 2019 Dealership Staffing Study revealed that 20 percent of all dealership staff were looking for new positions within six months. However, the most...
Hiring 50-Plus Staff in Auto: Bucking the Recruitment Trend
In today’s age of diversity and non-discrimination, mature working-age employees are often still caught in the crosshairs. Research by non-profit public interest publisher ProPublica.org, 56 percent of employees over 50 have been laid off or involuntarily left a position at least once in their...
Employee Onboarding: Five Things Dealership Owners Should Do with New Hires During Week One
It is true what they say; you never have another chance to make an excellent first impression. At your dealership, the onboarding and training experience is your version of the “first impression.” That first week of onboarding is pivotal to establishing a connection with...
Auto Industry Veteran Lisa Copeland Discusses How to Make Every Dealership Employee a Brand Ambassador
Setting the right tone for the new year is crucial for any dealership. Now is the time to throw out bad habits, try new strategies, and watch out for emerging trends. Joining us today to lend her insight into 2020 is auto retail powerhouse...
What the Industry Can Do to Recruit Female Talent – Lisa Copeland and Brian Benstock
Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way, as well as Brian Benstock, GM and Vice President of Paragon Honda to discuss women in automotive and what the industry can do more of in 2019 to recruit female talent...
Want to Sustain Growth? Here’s How to Develop More Leaders
It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is extremely difficult to level out the peaks and valleys and achieve a consistent upward trajectory of results until you commit...
Keep ’em in the Dark!
For years now, we’ve been operating under the dangerous assumption that keeping our sales staff in the dark will somehow protect the “sacred cow.”
Dumbing salespeople down and keeping them in the dark was viewed as a benefit, not a disadvantage—a shrewd move on the...
Why Aren’t There More Women General Managers?
After a decade of progress of women gradually emerging as an important and recognized segment of contemporary automotive business, it is frustrating to read statistics stating that only 8% of women occupy key positions in our national automotive dealerships. The same study also reports...
What’s the Upside? Comparing Hiring Experience or Non-Experienced Salespeople
When it comes to hiring new salespeople, it can be a daunting task to find just the right ones that will be a good fit for your dealership environment and goals. On one hand, hiring someone from another dealership or with a history in...
Interview Red Flags: What to Look for When Interviewing Potential Employees
According to the job search website Indeed.com, the average annual earning of a car salesperson in the U.S. was around $68,000 including all bonuses. With the cost of hiring and training new salespeople running about 20 percent of their first year earnings that calculates...
HEADLINES
Staying Successful in the Showroom During COVID-19
On this week's episode of the Saturday Morning Sales Meeting, David Lewis talks about selling cars during the COVID-19 pandemic and some of the...
Industry Veteran Chip Perry Named CEO of A2Z Sync
DENVER, July 10, 2020 -- A2Z Sync, a software and dealer-services company that enables dealers to modernize and transform the car-buying experience by re-organizing their stores...
Ira Wolfe on Why Dealers Can’t Go Back to Business as Usual
"An Obituary for Normal", is how Ira Wolfe, founder and President of Success Performance Solutions, satirically introduces his thoughts about the state of 'normal'...
Summer Sales Forecast for Auto Retail – Charlie Chesbrough, Cox Automotive
Cautious optimism is the sentiment many dealers are feeling as the auto retail industry settles into Q3. After strong showings for sales, considering the...
Staying Successful in the Showroom During COVID-19
On this week's episode of the Saturday Morning Sales Meeting, David Lewis talks about selling cars during the COVID-19 pandemic and some of the...
What Do Dealerships and Bank Conversions Have to Do With TikTok?
Recently, a video by TikTok user Molly Baxter shared a shady business practice perpetrated by a few F&I managers that received thousands of views....
Why Dealers Should Concentrate on Experience, Not Price
On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....
