Hireology CEO Adam Robinson Discusses Major Changes to the Dealership Staffing Model
It’s no secret that the automotive retail industry is going through a period of tremendous change due to the Coronavirus. Dealers have been forced to make difficult choices regarding their operations, and employees have often been caught in the crosshairs.…
Five Tips for Recruiting Dealership Team Members During COVID-19
Even amid a global pandemic, workers will resign, or you may see the need to add additional support to your teams. However, being able to meet potential candidates in person, or holding dealership hiring fairs may no longer be an…
How Recruiting is Changing in the Digital Retail Age – Joe Lockerd, AutoMax
On today’s show, we’re so pleased to welcome Joe Lockerd, Operations Director at AutoMax Recruiting and Training, and co-host of The Recruiter Podcast. In this segment, Jim and Joe discuss the latest in automotive recruiting and training strategy. Did you…
How Will Our Work Lives Change in a Post COVID-19 World? – Ira S. Wolfe, Best-Selling Author
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Ira S. Wolfe, founder and President of Success Performance Solutions and best-selling author of Recruiting in the Age of Googlization. In this segment, Jim and Ira…
Five Ways to Get Teens Interested in the Automotive Industry
At first glance, turnover numbers for dealerships all across the country don't paint the best picture of the automotive workforce. Cox's 2019 Dealership Staffing Study revealed that 20 percent of all dealership staff were looking for new positions within six…
Hiring 50-Plus Staff in Auto: Bucking the Recruitment Trend
In today’s age of diversity and non-discrimination, mature working-age employees are often still caught in the crosshairs. Research by non-profit public interest publisher ProPublica.org, 56 percent of employees over 50 have been laid off or involuntarily left a position at…
Employee Onboarding: Five Things Dealership Owners Should Do with New Hires During Week One
It is true what they say; you never have another chance to make an excellent first impression. At your dealership, the onboarding and training experience is your version of the “first impression.” That first week of onboarding is pivotal to…
Auto Industry Veteran Lisa Copeland Discusses How to Make Every Dealership Employee a Brand Ambassador
Setting the right tone for the new year is crucial for any dealership. Now is the time to throw out bad habits, try new strategies, and watch out for emerging trends. Joining us today to lend her insight into 2020…
What the Industry Can Do to Recruit Female Talent – Lisa Copeland and Brian Benstock
Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way, as well as Brian Benstock, GM and Vice President of Paragon Honda to discuss women in automotive and what the industry can do more of in 2019…
Want to Sustain Growth? Here’s How to Develop More Leaders
It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is extremely difficult to level out the peaks and valleys and achieve a consistent upward trajectory of…
HEADLINES
Auto ventures capitalize on stock market strength to push through acquisitions and IPOs
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…
Bernie Moreno returns to auto retail with new digital technology
While the COVID-19 pandemic has created many obstacles for auto dealers, some have found ways to create opportunities in the midst of adversity. After taking a step back from the auto industry, Bernie Moreno, president of Bernie Moreno Companies, and…
Why automation is a crucial tool in today’s auto industry
In today’s fast-paced world, customers expect personalized communication that speaks to their specific needs and grabs their attention. This expectation increases the number of meaningful touches needed between a customer and a sales representative. With a smaller team, how can…
Wholesale prices begin to normalize on usual inventory levels
Dealers may start to notice the wholesale prices at auction slip back into more familiar territory. According to Manheim’s Used Vehicle Value Index mid-month report for September, wholesale used vehicle prices have decreased by 0.9% in the first two weeks…
Auto ventures capitalize on stock market strength to push through acquisitions...
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…
The role diversity plays in your dealership’s customer communications
Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. As you look across your customer base, there are several moving parts of communications that everyone has to get right. Externally, dealers have to represent the franchise…
Conducting customer interviews online to discuss F&I options
It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business, quite possibly forever if not for the foreseeable future. In growing numbers, more dealers performing offsite…
