Perks and Policies that Drive Retention

turnover rate
Cox Automotive’s Dealership Staffing study pointed out some worrying hiring trends in the auto industry. It found a 40% overall dealership staff turnover rate, with sales being the largest artery bleeding out: that sector had a whopping 67% turnover rate. Adding color to those already...

Are You Hiring for Skill Sets Your Dealership Needs Most?

dealership
The 21st Century is shaping up to be one of great change for the auto industry. In this ever-shifting environment it seems harder than ever to determine who would make a good team member when looking at potential employees. That said, there are a...

Promote Health and Wellness at Your Dealership

Health and Wellness
Looking to retain employees and cut operating costs at your dealership? Promoting health and wellness is one powerful way to accomplish both those objectives. Healthy, sound team members are more likely to view their jobs positively and opt to stay on, while those same...

Changes Your Dealership Can Make Today to Build a Lasting Sales Team – Mark Rikess

Mark Rikessvideo
On today’s show, we welcome back Mark Rikess, CEO of The Rikess Group, a training and consulting group focused on helping dealers implement a one-price selling method. In this segment, Mark discusses the pressures of recruiting the next generation of talented salespeople, and the...

Best Practices to Remember During the Hiring Process for Your Dealership

hiring process
Few things remain unchanged as time passes. Whether they become outmoded or obsolete, there is little that hasn’t been touched by Father Time’s hands. And though we know this, humanity has the funny habit of resisting that change every time. The interview process is a...

How Dealerships Can Enhance Work-Life Balance and Attract More Females to the Industry – Lisa Copeland, Cars Her Way

Lisa copelandvideo
Lisa Copeland, CEO of Cars Her Way, recently joined us in-studio and discussed trends in retail automotive, enhancing work-life balance, and how dealerships can attract more female employees to the industry. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hello, everyone. I'm Jim Fitzpatrick. Thank you so much for joining...

What the Industry Can Do to Recruit Female Talent in 2019 – Lisa Copeland and Brian Benstock

recruit female talentvideo
Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way, as well as Brian Benstock, GM and Vice President of Paragon Honda to discuss women in automotive and what the industry can do more of in 2019 to recruit female talent...

Where Should Dealers Be Looking for the Next Employee?

employee
With unemployment down around 3% nationwide, there is an abundance of good jobs available, and a dearth of talent that needs employment. This is particularly hard in the car business, which carries its own stigmas for potential hires. That being said, the car business has...

The Top Characteristics to Look For When Hiring New Employees at Your Dealership – Anthony Santangelo, AutoMax

new hirevideo
As the old saying goes, you should never judge a book by its cover, and the same is true when choosing a new hire to train at your dealership. On today's show, Jim Fitzpatrick speaks to Anthony Santangelo, a national sales recruiter and trainer...

How to Recruit Top Talent for Your Sales Team – Mark Tewart

sales
Every dealer knows that the auto industry has its cycles. As we approach the end of the year, car sales usually see a slump in the winter with things picking back up in the spring. On today’s show, Jim Fitzpatrick speaks with Mark Tewart,...

HEADLINES

newscastvideo

The Importance of a Dealership’s Unique Digital Retailing Process – Drew Tutton & Tim...

Today on CBTNews.com - Wednesday, July 17th, 2019: The Importance of a Dealership's Unique Digital Retailing Process -  Tim Cox, CarNow & Drew Tutton, Ed...
Facebookvideo

Using Facebook as a Branding Tool

 TV and radio bring a lot of awareness to dealerships locally. However, it can be really expensive. Brian suggests using Facebook to promote local...
third-party classifiedvideo

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...
conflict

6 Strategies to Manage Conflict and Improve Working Relationships

Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...

What Does Digital Retailing Have To Do With F&I?

On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...

The Power of Consistency

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the value and the power of consistency....