Recruitment

While it is true that good help is hard to find, some would argue that it is even more challenging to keep it. If you are a dealership owner, you would probably identify with this even more. The demands of working for a dealership...

James Boening, General Manager of Audi South Atlanta, sits down with CBT News to discuss his dealership's strategies for attracting and retaining talent in an industry with a 67% turnover rate. James gives CBT News three keys that have been successful for him: morale, camaraderie...

In order for a company to stay competitive, they need a fresh approach to compensation that reflects new values, attitudes, and lifestyles. That can include perks such as free lunch, or flexible time off. To help you navigate the best way to attract and...

The high cost of employee turnovers continues to plague the retail automotive industry as employee retention rates are now in the low twenties. Chase Abbott joins the CBT Automotive Network for a discussion on what your dealership can do to improve retention and how...

We've all heard the phrase "Hire for personality, train for skill," but we all know people with great personalities. Does that mean they would make great salespeople? Especially if they're someone close like a family member? Sales trainer, speaker, and author Paul Cummings recently...

Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to employ in running a smooth and profitable business. Obtaining and retaining qualified staff is a pain I know everyone feels to varying degrees and for certain skill sets. Training and...

It’s hard to find good people these days. According to data from the U.S. Bureau of Labor Statistics, approximately three million employees have left their jobs voluntarily since June 2017. HR software company, BambooHR surveyed 1000 Americans who were currently employed and found that...

Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very far to find insights addressing this important issue, an example being a recently published blog post on the National Automobile Dealers Association website that discusses some of...

Recruiting and training service personnel has been a hot topic of conversation in recent years. Attracting and retaining good talent in your service department is getting harder to do in an industry that continues to have more and more crossover with other, more attractive...

Before the start of any role, the first contact that an individual has with your company is through your job ad posting. Thus, making it a very important first step. A well-written job description can attract a higher number of qualified applicants right from...