What the Industry Can Do to Recruit Female Talent in 2019 – Lisa Copeland and Brian Benstock

recruit female talentvideo
Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way, as well as Brian Benstock, GM and Vice President of Paragon Honda to discuss women in automotive and what the industry can do more of in 2019 to recruit female talent...

Promote Health and Wellness at Your Dealership

Health and Wellness
Looking to retain employees and cut operating costs at your dealership? Promoting health and wellness is one powerful way to accomplish both those objectives. Healthy, sound team members are more likely to view their jobs positively and opt to stay on, while those same...

Where Should Dealers Be Looking for the Next Employee?

employee
With unemployment down around 3% nationwide, there is an abundance of good jobs available, and a dearth of talent that needs employment. This is particularly hard in the car business, which carries its own stigmas for potential hires. That being said, the car business has...

The Top Characteristics to Look For When Hiring New Employees at Your Dealership – Anthony Santangelo, AutoMax

new hirevideo
As the old saying goes, you should never judge a book by its cover, and the same is true when choosing a new hire to train at your dealership. On today's show, Jim Fitzpatrick speaks to Anthony Santangelo, a national sales recruiter and trainer...

How to Recruit Top Talent for Your Sales Team – Mark Tewart

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Every dealer knows that the auto industry has its cycles. As we approach the end of the year, car sales usually see a slump in the winter with things picking back up in the spring. On today’s show, Jim Fitzpatrick speaks with Mark Tewart,...

7 Hiring Strategies to Help You Bring Top-Notch Talent to Your Dealership – Richard Bryan

hiringvideo
Every dealer knows that one of the more challenging aspects of running a successful business is hiring and keeping the right team...easier said than done, right? On today’s show, CBT’s Jim Fitzpatrick chats with Richard Bryan, international speaker, author, and business owner, to discuss...

Cause Marketing: How to Grow Loyalty Among Your Employees and Clients – Jody Devere, AskPatty.com

cause marketingvideo
In this generation of social activism, consumers are trying to be responsible citizens of the world, and they expect the same from your dealership. According to a Nielsen Global online survey, 56% of consumers are willing to pay more for products from brands and companies...

Why It’s Important to Cultivate a Positive Company Culture – Paul Potratz

culturevideo
Great company cultures don’t appear out of thin air. They happen because business leaders bring their employees together under a shared mission, and cultivate a collaborative environment. Joining Jim Fitzpatrick with CBT News via Skype is Paul Potratz, Founder of Potratz Partners Advertising which...

Your New Hires In Sales…

training
You have two choices when hiring your new salespeople... A. You can either hire the right people who have the potential to become pros in sales, provide them with the training, daily management and proven processes they need from you to succeed...or... B. You can just...

How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild

career pathsvideo
Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the NADA, the average turnover rate is at an alarming 67 percent. Today, Jim Fitzpatrick talks with Fixed Ops Expert and...

HEADLINES

David Lewisvideo

How to Deal With a Best Price Shopper

Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....
newscastvideo

Week In Review: Cody Lusk & Chairman Howard Hakes of AIADA Talk Tariffs, Trends,...

CBT News Week In Review for Friday, March 22nd, 2019: Evaluating Your Dealership's Marketing Team and Advertising Spend (Part 2) - Glenn Pasch, CEO of...
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Top Tools to Use to Make Sure Your Dealership Has the Necessary Technology

Most consumers today are savvy enough to check their credit scores before they even walk into the dealership. Knowing their score lets them have...
extra milevideo

Going the Extra Mile and Following Up

 How far are you willing to go when it comes to following up? Cory explains how to go the extra mile, in an effort...

How to Deal With a Best Price Shopper

Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...

Accountability and What It Is Worth to Your Business

Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You...