Addressing High Turnover: Five Ways Dealers Can Attract And Retain Millennial Talent

millennial
We live in a world ruled by technology, but people are still essential to the car buying process. The most valuable component of any business is human capital, and the knowledge and personal attributes skilled employees bring to the table. The auto industry is...

Paul Cummings on how to recruit the right people for your dealership

Paul Cummingsvideo
We've all heard the phrase "Hire for personality, train for skill," but we all know people with great personalities. Does that mean they would make great salespeople? Especially if they're someone close like a family member? Sales trainer, speaker, and author Paul Cummings recently...

Does dealership recruitment need to improve?

recruitmentvideo
Norma Benavides, a manager trainee at Rockwall Ford in Texas, was highly recruited by several auto groups before and after her graduation from Northwood University in May of this year. We asked her to give us an assessment of what she believes dealerships should...

How and Where to Recruit the Best Auto Technicians

Auto Technicians
Recruiting technicians is never a hard job. The real difficulty is recruiting technicians worth your money and time. Too often in my career as a technician was I forced to work with new hires that had too little skill and knowledge to even be...

5 things to look for when hiring

hiring
One time an SVP of Staffing for a large Silicon Valley corporation sat next to me on a discussion panel. When the moderator asked the SVP "What do you look for in a job candidate?" the SVP said "First and foremost, I'm looking for someone who...

Attracting the Sales Talent You Want at Your Dealership

extra mile
A sales position isn’t easy, so don’t settle for low-quality applicants In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is 67 percent annually. Of that 67 percent, more than 40 percent of new hires in on the sales floor don’t...

7 Compensation Tactics To Help Retain Employees

retain employees
Guest columnist Ron Volper discusses how a well-thought out compensation plan can help retain your best employees. Small and mid-sized businesses that lose top performers incur the costs of hiring and training new employees, but they face an even greater risk: damaging relationships with existing...

Hiring Outside the Auto Industry

hiringvideo
Hiring outside of the auto industry is something a lot of dealerships have done in the past. As the industry moves into a more technologically-advanced future, does that make sense? For example, Ford just recently did it with their new CEO.   Watch the full interview...

3 Things Dealerships Need to Put in Job Ads – Interview with Adam Robinson, Hireology

Job advideo
In this interview with Adam Robinson, CEO & Co-Founder of Hireology, Joe finds out the best and worst methods of recruitment and retaining employees in dealerships today. With 20 years experience under his belt Adam has seen retail automotive transform. He says that the 2...

7 Tips to Improve Recruitment

recruitment
Recruiting has gotten tougher over the past several months. According to the Bureau of Labor Statistics, unemployment is below 5 percent for the first time since 2008. This means that we are essentially at full employment; it is no longer a buyer's market. For that reason,...

HEADLINES

newscastvideo

Making Changes and Meeting Customer Expectations | Trump administration tax hike might impact car...

  On today's CBT Newscast for Monday, February 19th, 2018: Michael Anderson: Making Changes and Meeting Customer Expectations Consumers have changed and it’s impacting Car Dealerships. Michael...
cusotmersvideo

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...
customer expectationsvideo

Michael Anderson: Making Changes and Meeting Customer Expectations

  Consumers have changed and it’s impacting Car Dealerships. Michael Anderson, CEO of The Rikess Group, has some suggestions on how you can you can...
sales

4 Opportunities That Create More Sales

Opportunity #1 – Bring your own business To be successful for a long period of time you must create lead generation marketing. Lead generation equals...

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...

Don’t be like everyone else on the demo drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...