What You Need to Know About the Paycheck Protection Program and How to Apply – Ashley Bell, White House Policy Advisor

Ashley Bellvideo
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Mr. Ashley Bell, who is the White House Policy Advisor on entrepreneurship and innovation. Ashley also serves as Regional Administrator for SBA Region IV and today he discusses the Paycheck Protection...

How OEMs Are Adapting to COVID-19

OEMs
While many aspects of the novel coronavirus remain unknown, one thing that is becoming abundantly clear is that COVID-19 is wreaking havoc on the automotive industry. Economic and social factors have already impacted shopping patterns, and with the spread of the disease, manufacturers expect...

How Hansel Auto Group is Meeting Customer Needs Despite Showroom Closures – David Long

Hansel Auto Groupvideo
As part of our continuing Coronavirus coverage, we’re pleased to welcome back David Long, automotive retail veteran, and leader at Hansel Auto Group. In this segment, David and Jim discuss how Hansel dealerships have adapted to showroom closures and the protocols they have established...

Sean Gardner’s Advice for Weathering Coronavirus Challenges – The Joe Verde Group

Joe Verde Groupvideo
As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Sean Gardner trainer and instructor at the Joe Verde Group. In this segment, Sean and Jim discuss how dealers can make up for lost volume by capitalizing on opportunities to increase gross...

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

customer satisfaction
Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year in a row but warned that “the ability to meet customer expectations for prompt service and repairs will be undermined”...

Dave Cantin on COVID-19’s Impact on the Auto Industry

Dave Cantinvideo
The Effect of COVID-19 on the Buy/Sell Market - Dave Cantin, Dave Cantin GroupAs part of our continuing Coronavirus coverage, we’re pleased to welcome back Dave Cantin, Chief Executive Officer at Dave Cantin Group. In this segment, Dave and Jim talk about the current...

Carmakers Shifting Gears to Manufacture Critical Supplies in COVID-19 Fight

COVID-19
Manufacturers Ford and General Motors (GM) are joining the fight against COVID-19. The carmakers are partnering with medical supply producers to help scale the production of much-needed equipment. This news comes after the large automakers agreed to suspend vehicle production as a precaution against the...

Ryan Kerrigan Discusses the Canceled Asbury Acquisition and More Ways COVID-19 Has Affected the Buy-Sell Market

Ryan Kerriganvideo
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Ryan Kerrigan, buy-sell expert and Managing Director at Kerrigan Advisors. In this segment, Jim and Ryan discuss the termination of Asbury's $1B acquisition of 14 Park Place dealerships, as well as more...

Asbury Automotive Calls Off $1B Acquisition of Park Place Dealerships Over COVID-19 Concerns

Asbury Automotive
In an SEC filing made yesterday on March 25th, Atlanta-based Asbury Automotive Group terminated its $1 billion purchase agreement of 14 luxury Park Place Dealerships which represent brands like Mercedes-Benz, Porsche, and Maserati to name a few. The sale, which was originally planned to...

Auto Associations Push President Trump to Clarify ‘Essential Services’

essential services
Last week, a letter sent to President Trump and his administration implored for dealership maintenance, repairs, and sales to be considered essential business during the COVID-19 pandemic that’s ravaging nations worldwide. As a result, the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency...

HEADLINES

Bloombergvideo

Kevin Tynan, Bloomberg Senior Automotive Analyst, Shares His Industry Insight

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Kevin Tynan, Senior Automotive Analyst at Bloomberg Intelligence. In this segment, Kevin...
Bob Farlowvideo

On CBT News for April 9, 2020: McGeorge Toyota of Richmond, VA Doing the...

Today on CBTNews.com - Thursday, April 9th, 2020: McGeorge Toyota of Richmond, VA Doing the Right Thing with Employees, Customers and First Responders - Bob...
sales

What Dealers Can Do Where Sales Aren’t Permitted

At the end of March, the New York State Automobile Dealers Association (NYSADA) announced that dealers could once again sell, as long as they...
F&I

3 Unique Ways F&I Can Leverage the Online Delivery Process During COVID-19

Traditional dealers have struggled in the last few years with how to handle the online F&I process. Many have resisted it but now with...

Selling Your Customer’s Story to the Bank

Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...

Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel