Articles

Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an apprenticeship to a master of the chosen craft. Now, with technical schools and refined training programs, the apprenticeship is no...

Many consumers who have made the switch to an electric vehicle (EV) will tell you they have enjoyed the benefits they have received from the federal government as well as their state. For example, Virginians who drive an EV can get a special license...

If you own or work at a company such as a dealership you’re an authorized seller and have a mass amount of business coming through you and or your employees at an almost incessant pace. It can be a challenge to manage daily tasks...

Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail.  Now, imagine of life without them (or how things at your dealership changed once they left). At some point, that...

When numbers start dropping, dealerships might assume that the cause is vehicle trends, fickle customers, or a general economic slump. They may not realize that their hiring process is what has put them in a losing position. According to a Cox Automotive study, poor staffing...

The automotive industry’s well-documented technician shortage is a serious concern. For the 76,000 technician positions that are vacated annually, whether technicians changing industries or to retire, only 39,000 new techs are coming out of vocational schools. If the shortage hasn’t affected you yet, it’s...

The sudden shift from traditional marketing to e-commerce can be jarring. The transfer of business from brick and mortar to the virtual world brings with it a host of new jargon and skills. It also brings opportunity. In the traditional model of sales, while there was...

For most workers today, job-related stress is having a significant impact on how they work, and if they stay at their jobs. The American Institute of Stress found that 40 percent of workers felt that their job was very or extremely stressful, and a...

Anyone who was alive in the years 2007-2009 remembers very well the crash of the stock market, the stories of Bear Stearns and AIG employees being walked out of their building with no jobs, and businesses across America shutting their doors. The Great Recession...

20 years ago, buyers would visit several dealerships and go on dozens of test drives to find the right car. A prime location and a big sign with decent inventory frontage was all a dealership needed to guarantee a lot of foot traffic. While this...