Home Articles

Articles

Take your dealership to the next level with this collection of auto retail training articles. Covering fixed ops, sales, F&I, BDC, and management.

Everything You Need to Know About the FCA-Renault Merger

merger
In the latest merger news, Fiat Chrysler Automobiles (FCA) and France's PSA Group recently announced that they have agreed to a 50/50 merger deal that will aim to save money and boost profits while taking on new technologies. The agreement comes after a failed...

Using Social Media to Recruit Top Dealership Talent

social media
Employee recruiting has certainly come a long way from the days of having to walk into an employer’s office and hand the hiring manager a resume. Thanks to the Internet, people can browse for jobs from anywhere in the world and easily apply via...

The Sales and Conversions Benefits of Target Remarketing

remarketing
If a customer visits your website, does the marketing experience end? On the other hand, is it possible to ensure various segments of your email list see messages that are specifically targeted to their needs? For both, the answer surrounds the concepts of retargeting...

Tech Trends that Signal the Future of Automotive Retail

future
It was just 134 years ago in Mannheim that Karl Benz built the first automobile. Designs and manufacturing slowly morphed over the following century or so. Then, within the past two decades or so, tech advances are being developed at light speed. Today’s normal internal...

Six Ways to Create More Productive Dealership Staff Meetings

productive
Have you ever received a notification for a staff meeting and dreaded the event? You knew the meeting would take you away from other projects, and would likely be unproductive. Now, you are in charge of helping to set up these meetings and are finding...

5 Qualities That are Found in High-Performing Salespeople

salespeople
What are the traits of highly successful salespeople?  It just seems to come naturally to some people – what is it about them you might have wondered?  If there were one answer to that question then hiring managers across the globe would be able...

Porsche, Volvo, and Subaru Come Out on Top in October

Cox Automotive
Back in June, Cox Automotive economist Jonathan Smoke reported that the first half of 2019 was “marked by volatility” and the second half of the year would likely be worse. Economic growth has been expected to slow throughout the year and cause sales and...

Reducing Distractions and Procrastination for Your Dealership Employees

distractions
Distractions and procrastination can eat away at vast chunks of time and resources at a dealership. Eliminating them is essential to creating a positive, productive workplace environment. To do so, you'll need to pinpoint their sources and employ strategies to minimize these negative behaviors.  Doubling...

Winter Preparedness: What Should Your Dealership Offer?

winter preparedness
Winter is coming. It may have already started to hit in some parts of the country. Where I come from, we often joke (at the first sight of snow) about how many drivers have forgotten how to drive in the snow since last winter....

Three Trends that Will Continue to Shape the Future of the Automotive Industry for the Next Decade

automotive industry
Have you ever felt that the automotive industry is changing before your eyes? Things that were only a concept ten years ago are becoming commonplace today. This situation can be good and bad. We as humans are creatures of habit, and it can be...

HEADLINES

newscastvideo

Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors | 5...

Today on CBTNews.com - Tuesday, November 12th, 2019: Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors Jim Fitzpatrick talks to Shawn Hays,...
automotive

Are Automotive Technicians Ready for a Self-Driving, Electrified Future?

In the past, all someone needed was a set of wrenches and a little aptitude to become a mechanic. With zero formal education, backyard...
F&I

5 Unethical F&I Practices That Could Sink Your Dealership

It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Tip of the Dayvideo

Getting Out of a Rut

 In a rut? It happens to the best of us. Forget about why you’re in it. Mark gives you three simple steps to get...

Removing Tension Between Dealers and Buyers

On this week's episode of F&I Today, Becky Chernek talks to Michael Jarman, Co-Founder and CEO of TurboPass. Becky and Mike talk about how...

How to Maximize the Service Appointment Process and Retain More Customers

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...

What Separates You from Other Salespeople?

Customers tend to have a similar idea of how car salespeople handle their business. What sets you apart? On this week's episode of Straight...