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Take your dealership to the next level with this collection of auto retail training articles. Covering fixed ops, sales, F&I, BDC, and management.

Should You Use Lateral Support as a Service Department Dispatch System?

lateral support
Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of technicians, consideration about the nuances of the franchise in question and quality and quantity of the service advisors employed. Each...

Interesting Players in the Race to Dominate the EV Industry

EV market
It’s no surprise that electric vehicles (EVs) have become increasingly popular within the past decade. They are appealing to consumers because they can save money since they don’t require constant re-fueling, they are convenient because they can be charged without owners having to leave...

Dietmar Exler to Step Down from Mercedes-Benz USA

Mercedes-Benz USA
Mercedes-Benz USA CEO Dietmar Exler will be moving on to other ventures, as he announced to the board on Thursday that he will be stepping down. His exact plans for the future have not been revealed, but according to Automotive News Europe, he has...

How Innovation is Expanding Entrepreneurial Opportunities in the Retail Auto Industry

auto
It’s an exciting time to be on the road. Not since the days when humans transitioned from equine transit to machine has there been so much rapid development in the field of transportation. For those who are entrepreneurial-minded, there’s an explosion of possibilities available...

6 Simple Tools To Boost Your Productivity

productivity
If you own or work at a company such as a dealership you’re an authorized seller and have a mass amount of business coming through you and or your employees at an almost incessant pace. It can be a challenge to manage daily tasks...

The Economic Facts for Automated Recon

recon
Dialing in your recon processes to a three-to-five-day time to line (T2L) turnaround is like making money. In fact, it is about making money — real, measurable money that improves used car department profitability. Dealers tell us they make $50 in cost, gross improvement and...

Escalating Tariff Threats Still Loom Over U.S.-China Trade Deal

tariff
Last week, President Donald Trump fulfilled his promise of raising tariffs on China from 10% to 25% on about $200 billion of Chinese goods. Trump has made it clear that he is a “tariff man” and thinks they are a great tool to use...

Larry Dorfman Steps Aside as Chairman and CEO of APCO Holdings, LLC.

APCO Holdings
NORCROSS, Ga. — May 16, 2019 —After 35 years, Larry Dorfman has decided to step aside as Chairman and CEO of APCO Holdings, LLC. and assume a role as Senior Advisor to the company to allow himself more time to focus on his family...

How to Turn your Detail Bay into an Alternative Revenue Stream

detail bay
Dealerships pay a lot of attention to sales, service and parts, but where does the detail department fit in? Does it belong to sales? Does it belong to service? This is a common debate at most dealerships. Everybody recognizes that the vehicles need to...

Facebook Launches Two New Marketing Tools to Help Dealers

Facebook
For years, Facebook has recognized the impact and influence it has on the interactions between car dealers and potential car buyers. The social media platform houses 2.38 billion monthly users as of March 2019 and has rightfully become a staple in social media marketing...

HEADLINES

conversionsvideo

Campaigns Generating Conversions Sell More Cars

Today's Tip of The Day comes from Brian Pasch as he talks about how to get the most out of your website so your...
walk-around videos

How to Use Full-Motion Walk-Around Videos For Dealership Inventory

It's no surprise that marketing trends come and go at a fast pace. The latest and greatest trend to grace dealerships these days is...
newscastvideo

What Can We Expect From Used Car Sales in Q2? – Jonathan Banks, J.D....

Today on CBTNews.com - Thursday, May 24th, 2019: What Can We Expect From Used Car Sales in Q2? Jonathan Banks from J.D. Power Provides Insight The...
dealershipvideo

Advice for Buying or Selling a Dealership

On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...

Advice for Buying or Selling a Dealership

On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...

Creating a Marketing Strategy with Cable TV Advertising

On this week's episode of Auto Marketing Now, Brian Pasch talks about how to create a targeted and efficient marketing strategy by utilizing cable...

The Importance of a Dream Team Concept

On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...