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Take your dealership to the next level with this collection of auto retail training articles. Covering fixed ops, sales, F&I, BDC, and management.

How OEM’s Are Bringing Attention To Diversity During Pride Month

Pride month
Through this month of June, you might have spotted quite a few rainbows flying around, both online and offline. For those that are unaware, June is LGBTQ Pride Month, and their logo is quite literally the colors of the rainbow. It is commonly agreed...

Are You Operating your Staff Meetings In A Way That Actually Helps?

staff meetings
Let’s be honest: no one likes meetings. Generally, we find meetings to be unproductive wastes of time, which we put up with because they’re mandatory, and because sometimes you get a bagel for coming. For this reason, companies are seeking ways to revolutionize how we...

5 Tips To Sell Better Online

sell better
It might be a little hard to envision now, but there was a time where products were only sold in a physical sense and salespeople were the experts to go to prior to any sale. The advancements due to technology further implement these changing...

The Best Ways to Drive Traffic And Get People Talking About Your Dealership

content
Blogging, social media marketing, newsletters, and other methods of digital marketing can feel like an unnecessary add-on to a marketing strategy. If you have a small team, have limited financial resources, and are strapped for time, it might be easy to leave these methods...

Tumultuous Auto Sales Forecast for Remainder of 2018

auto sales
After a seven-year run of consecutive annual auto sales increases in the United States, the final sales figures for 2017 showed a regression of 1.8 percent. And at the end of 2017, forecasters predicted that automotive sales would continue to slip throughout 2018. Yet,...

7 Choices Highly Successful People Make Daily

successful people
Some consider success the luck of the draw, subject to fate and the constellation they were born under. However, the truth is that success is simply a pattern of behaviors that reinforce good cycles and help reshape negative habits into positive qualities. The most...

Want to Be a Top Performing Store? EMI is an Answer

EMI
The Cardone Group has always promoted the advantages of early management intervention (EMI) and yet it remains an area where many stores underperform. The phenomenon of managers making contact with clients early on in the process is very important, albeit underestimated. J.D. Power has...

Trump Pushes for 25% Tariffs On All Foreign Vehicles

Trump
In another push for fair trade, President Donald Trump is encouraging his team to “slap 25 percent tariffs on foreign cars” as a part of his strategy to gain support and have the Republican party come out on top in this year’s midterm elections....

How to Interview a Job Candidate

interview
Have you ever hired someone only to be disappointed with their performance? If so, you may have only yourself to blame. Good talent is hard to find these days, which makes it that much more important to weed out the liars during the interview...

Do You Know Your Most Profitable Customers?

customers
Did you know that on average, the top 20 percent of customers produce 69 percent of a dealership’s gross profits? These are your most profitable customers (MPCs). Meanwhile, the bottom 20 percent of customers are unprofitable. If you could replace just half of your...

HEADLINES

Saturday Morning Sales Meetingvideo

Become Your Own “One-A-Day Vitamin”

Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...
accountability

How Can You Bring Accountability Into Your Dealership with Optimal Results

Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to employ in running a smooth and profitable business. Obtaining...
millennials

The ABCs of Selling to Millennials

Millennials. They turn to their phone for everything: ordering groceries, snapping selfies, booking reservations, Instagramming avocado toast, and stalking exes. It’s no surprise that...
Joseph Michellivideo

Does Your Dealership Experience Meet Your Customer’s Expectations? – Joseph Michelli, NYTimes Best Selling...

Our guest today on the CBT Automotive Network is an expert when it comes to instilling the knowledge and power your business, managers, and...

Become Your Own “One-A-Day Vitamin”

Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

Texting Strategy

Adults spend an average of 23 hours a week texting. Every day there are about 6 billion text messages sent in the U.S. with...