Articles

Automation is at work in the automotive industry. Processes in manufacturing are now driven in large part by AI-powered machines that can operate round the clock rather than an eight-hour shift. Fewer journeyman-status employees like tool-and-die makers and machinists need to be on staff....

COVID-19 forced companies and consumers to adapt rapidly to stressful circumstances. E-commerce became pivotal, and contactless service a necessity. The script for how we interact with each other has been fundamentally rewritten over the last months. These learned behaviors aren't going away any time soon....

The price of crude oil has recently hit historically low levels. Manufacturers are offering incredible incentives on new vehicle purchases. And in the United States, only 1 in 273 vehicles on the road were electric-powered, passing the 1 million-unit mark in 2018. Yet, Volvo...

The US economy will rebound, as it always does. Between today and an eventual stabilization, there are bound to be significant challenges for business and consumers alike. Retailers like JC Penney, J Crew, and Neiman Marcus have filled for bankruptcy among the disruption, and...

Think about your favorite products. What is it that attracts you to them? Is it the product itself? Is it the messaging around it? It's likely both. When it comes to branding, the product, messaging, and entire buying process intertwine. Each element impacts how...

Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly with the help of the COVID-19 pandemic. In a world of ever-increasing automation and out of desires for less contact...

A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five hours a day checking email. This time includes the checking of work and personal emails. The five hours does not even account for additional communication channels like instant messaging,...

Auto sales continue to defy the pandemic forecasts, improving with each passing week. Rather than the predicted 70 to 80 percent decrease in new vehicle sales, most areas are roughly 50 percent lower sales volume compared with the same time frame in 2019. That’s positive...

As car shoppers slowly start to come back to the dealerships, F&I managers will have to become more creative in the way they sell product. Buyers may be lured into the store with 0% financing, longer terms, and deferred first payments but there is...

Just like most businesses, Uber has taken a huge hit in the midst of the novel coronavirus. The rideshare giant has announced it will be cutting 3,000 more employees after thousands of employees lost their jobs just a few weeks ago. In early May,...