Articles

Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their process. Failure to do so is likely to result in higher costs, lower revenues, less motivated employees and fewer satisfied customers. Business...

The days of just using your car to get from Point A to Point B are over. Today, cars are not only collections of gears and steel, but they are also becoming as technologically innovative and connected as the average smartphone. Today’s cars have features...

Slipped in amongst other budget saving measures in the 150-page 2020 fiscal year budget proposed by the Trump Administration was “Repeal the qualified plug-in electric drive motor vehicle credit.” According to the data provided in the proposal, if tax credits for electric vehicles (EV)...

Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have the right personality? The right combination of experience and prior success? The dealership environment is a...

Auto loan interest rates continue to go up, according to a recent Edmunds analysis, with rates reaching their highest in a decade. Looking at the data collected, the annual percentage rate (APR) inched up from last year’s 5.19 percent on new cars to 6.26...

As a dealer, you’ve probably tried all of the popular car sale promotion ideas out there. But it can be hard to determine which ones actually help to increase traffic to your dealership. Generally, automotive dealerships often advertising sales surrounding holidays related to change...

Previously, automotive service centers only had to worry about the basic functions of a vehicle, like engine work, tire changes, and routine maintenance. The idea that mechanics in the automotive industry need to be savvy with high-tech computer systems is a relatively new one,...

The brand whose mission is to “go anywhere, do anything,” is indeed going and doing. This year the company has already generated a buzz at the 89th Geneva International Motor Show. At the event, which starts on the 7th and will continue through the...

What can we do to finish out this quarter and the entire year off strong? By this time in the year most dealer leaders, managers and business owners have a good feel for what their first quarter brings and what their year-end numbers will look...

When we think of business development today, one word comes to mind: disruption. From technology to the entrance of a new generation of workers, much of what we have come to know about business management has changed rapidly. Leaders have had to become flexible...