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Take your dealership to the next level with this collection of auto retail training articles. Covering fixed ops, sales, F&I, BDC, and management.

How The Process is the Core to Your Business

the process
Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their process. Failure to do so is likely to result in higher costs, lower revenues, less motivated employees and fewer satisfied customers. Business...

Six of the Most Innovative Current and Upcoming Connected Car Features

car buyers
The days of just using your car to get from Point A to Point B are over. Today, cars are not only collections of gears and steel, but they are also becoming as technologically innovative and connected as the average smartphone. Today’s cars have features...

Trump Budget Aims to End Electric Vehicle Tax Credits

tax credits
Slipped in amongst other budget saving measures in the 150-page 2020 fiscal year budget proposed by the Trump Administration was “Repeal the qualified plug-in electric drive motor vehicle credit.” According to the data provided in the proposal, if tax credits for electric vehicles (EV)...

Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

F&I
Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have the right personality? The right combination of experience and prior success? The dealership environment is a...

Auto Loan Interest Rates Continue to Soar

Auto loan interest rates continue to go up, according to a recent Edmunds analysis, with rates reaching their highest in a decade. Looking at the data collected, the annual percentage rate (APR) inched up from last year’s 5.19 percent on new cars to 6.26...

Top Selling Holiday’s In Automotive and How to Market Them to Drive Traffic

traffic
As a dealer, you’ve probably tried all of the popular car sale promotion ideas out there. But it can be hard to determine which ones actually help to increase traffic to your dealership. Generally, automotive dealerships often advertising sales surrounding holidays related to change...

Servicing the Newest Automotive Technology Increases Profits for Automotive Service Centers

service centers
Previously, automotive service centers only had to worry about the basic functions of a vehicle, like engine work, tire changes, and routine maintenance. The idea that mechanics in the automotive industry need to be savvy with high-tech computer systems is a relatively new one,...

Jeep to Join the Ranks of Plug-In-Hybrids

plug-in hybrid
The brand whose mission is to “go anywhere, do anything,” is indeed going and doing. This year the company has already generated a buzz at the 89th Geneva International Motor Show. At the event, which starts on the 7th and will continue through the...

Grow Your Service Sales Business by Having a Strong Q1 and Year-End Plan

What can we do to finish out this quarter and the entire year off strong? By this time in the year most dealer leaders, managers and business owners have a good feel for what their first quarter brings and what their year-end numbers will look...

Unlock Your Team’s True Potential: Four Ways to Optimize Your Management Style

management
When we think of business development today, one word comes to mind: disruption. From technology to the entrance of a new generation of workers, much of what we have come to know about business management has changed rapidly. Leaders have had to become flexible...

HEADLINES

newscastvideo

7 Common Leadership Challenges that Managers Face and How to Overcome Them | “Partnership”...

Today on CBTNews.com - Tuesday, March 19th, 2019: 7 Common Leadership Challenges that Managers Face and How to Overcome Them - Bruce Tulgan, RainmakerThinking CBT welcomes...
Gross Profitvideo

7 Words That Will Increase Your Gross Profit

What if Paul Cummings told you that there are 7 words that will increase your gross profit by 20%: Can you see some value...
partnership

“Partnership” is the New Automotive Industry Buzzword

When it comes to the future of the automotive industry, the word “partnership” is starting to enter the conversation. In the past, automakers...
Bruce Tulganvideo

7 Common Leadership Challenges that Managers Face and How to Overcome Them – Bruce...

CBT welcomes back Bruce Tulgan, Founder and CEO of RainmakerThinking, popular author, and management consultant. On today's show, Bruce discusses what he calls 'the...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

Stop, Look, and Listen

  On today's episode of Straight Talk, David Lewis talks about how you can close more sales and find success by stopping, looking, and listening.

The Reward of Consistent Practice

Nobody gets better on game day. On today's Saturday Morning Sales Meeting, Dave discusses the rewards that come with consistent practice and preparation.