J.D. Power’s Larry Dixon Examines Used-Car Market Performance as We Near the End of Q2

J.D. Powervideo
On today’s show, we’re pleased to welcome back Larry Dixon, Senior Director of Valuation Services at J.D. Power, who was recently featured in the WardsAuto article, “Car Dealers Stop ‘Freaking Out’ About Used-Vehicle Sales." In this segment, Larry gives us his take on how...

Putting The Reins On Vendors In Reconditioning Workflows For Higher Gross Profits

gross profits
To some degree, subletting repairs is something that nearly all dealerships contend with – whether it is glass repair, collision repair, or repair work that the shop cannot handle for one reason or another. Regardless of the type of work, subletting repairs means giving...

Independent Used-Car Dealer Tony Caldwell Talks About Building a Brand in the Midst of a Pandemic

You Drive Autovideo
On today’s show, we’re pleased to welcome Tony Caldwell, President of You Drive Auto in Elyria, Ohio. In this segment, Jim and Tony discuss how the pandemic has affected the dealership's employees and overall performance, as well as the unique challenges that independent dealers...

What Has the Auto Retail Industry Learned Over the Past 8 Weeks? ReconVelocity’s Hugh Hathcock Weighs In

Hugh Hathcockvideo
On today’s show, we’re pleased to welcome back Hugh Hathcock, Owner and Founder of ReconVelocity. In this segment, Hugh and Jim discuss what dealers have learned during this crisis and where the industry is headed. Did you enjoy this interview? Please share your thoughts, comments, or...

Start Selling On Day #1 Of A Used Vehicle Acquisition To Speed The Sales Process & Maximize Profits

gross profits
The two primary keys to increasing dealership inventory turn is to decrease the Retail-Ready time of newly acquired used vehicles and to simultaneously increase the number of selling days available to sell each of these units. The sooner that you can find a buyer...

What Will the Trade-In and Appraisal Process Look Like as Showrooms Open Back Up? Randy Kobat, KBB

Randy Kobatvideo
On today’s show, we’re pleased to welcome back Randy Kobat, Vice President of Operations for Kelley Blue Book Instant Cash Offer. In this segment, Jim and Randy discuss how COVID-19 has affected dealerships when it comes to the trade-in and appraisal process, and what...

Emerging Better & Stronger from A Crisis

Crisis
A crisis can come suddenly or result from a series of events that occur over time. Regardless, we never wish it upon us and it’s never welcomed. As disorder, confusion and, at times, calamity ensues, quick answers are essential and straight away, leaders are...

Dale Pollak: We Need ‘Cash for Clunkers’ on Used NOT New Vehicles

Dale Pollakvideo
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Dale Pollak, founder of vAuto and Executive Vice President at Cox Automotive. In this segment, Dale discusses his perspective on federal officials and OEMs considering a program like 'Cash for Clunkers' to...

How to Approach Digital Retailing When Trade-Ins Are Involved – Patrick Janes, vAuto

Patrick Janesvideo
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Patrick Janes, Director of Used Car Solutions at vAuto. In this segment, Jim and Patrick discuss how dealers should approach the online vehicle buying process and the challenges when a trade...

ReconVelocity Launches Program to Provide Relief to Their Customers, New and Old

ReconVelocityvideo
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Hugh Hathcock and Kalah McCoy from ReconVelocity. In this segment, Hugh and Kalah break down how the new ReconVelocity Dealer Relief Program is supporting dealers during these critical and uncertain times. Stay tuned for more COVID-19...

HEADLINES

COVID-19video

Staying Successful in the Showroom During COVID-19

On this week's episode of the Saturday Morning Sales Meeting, David Lewis talks about selling cars during the COVID-19 pandemic and some of the...
Chip Perry

Industry Veteran Chip Perry Named CEO of A2Z Sync

DENVER, July 10, 2020 -- A2Z Sync, a software and dealer-services company that enables dealers to modernize and transform the car-buying experience by re-organizing their stores...
Ira Wolfevideo

Ira Wolfe on Why Dealers Can’t Go Back to Business as Usual

"An Obituary for Normal", is how Ira Wolfe, founder and President of Success Performance Solutions, satirically introduces his thoughts about the state of 'normal'...
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Summer Sales Forecast for Auto Retail – Charlie Chesbrough, Cox Automotive

Cautious optimism is the sentiment many dealers are feeling as the auto retail industry settles into Q3. After strong showings for sales, considering the...

Staying Successful in the Showroom During COVID-19

On this week's episode of the Saturday Morning Sales Meeting, David Lewis talks about selling cars during the COVID-19 pandemic and some of the...

What Do Dealerships and Bank Conversions Have to Do With TikTok?

Recently, a video by TikTok user Molly Baxter shared a shady business practice perpetrated by a few F&I managers that received thousands of views....

Why Dealers Should Concentrate on Experience, Not Price

On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....