Digital Auto Shopping Bucking Dealership Visit Trends: Cox Automotive Study

car shopping
Many people vehemently dislike car shopping. Spending time going from dealership to dealership, looking at different models to make a decision on what they want, and haggling with a (sometimes overly-eager) salesperson is not something most people would enjoy doing on their days off....

Chevy Dealer Tim Roberts, Discusses the Challenges Ahead and Becoming a MotorTrend CPO Dealer

Tim Robertsvideo
According to numerous projections, the retail auto industry is on track to face some tough challenges this year. Which means it’s more important now, than ever, to utilize every department in your dealership to its fullest potential. On today’s show, we have Tim Roberts,...

EchoPark Enhances Customer Experience with New Technology – Jeff Dyke, Sonic Automotive

echoparkvideo
In today's segment, CBT Automotive's Jim Fitzpatrick talks with Jeff Dyke, executive vice president of operations for Sonic Automotive to discuss the future of their used car retail chain, EchoPark, and the launch of their new mobile app, CarCash. Over the past four years, EchoPark...

Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?

used-car
The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up their used-car sales departments. With all of this opportunity, there are plenty of ways to improve your used-car processes and...

Top Ten Reasons for Internal Auction Lanes

dislike car buyingvideo
Most dealerships acquire used car inventory through the auction process, which can be painfully long and costly, squeezing your dealership’s potential profit margin. Consider, however, that the average dealership sees well over 10,000 vehicles pass through for appraisals or service every year. Each one...

J.D. Power’s Jonathan Banks on Smart Inventory Tactics

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In this insightful interview with Jonathan Banks, Data & Analytics at J.D. Power, Joe drills down to uncover findings and best practices for dealers during the current market plateau. Used car inventories are growing and prices are dropping. This all benefits the consumer but how can dealers...

Why Mike Jackson is optimistic about used car sales

Mike Jacksonvideo
Around 45 Million used vehicles were sold in the U.S. last year. As impressive as that number is, it may be surpassed in 2017. In this interview with CNBC, AutoNation CEO Mike Jackson explains why he's optimistic about the future of the used vehicle...

Why Are 10 Year-Old Cars in Demand?

Edmundsvideo
In what could give an unintentional boost to ride-sharing and car-sharing services, younger and less-affluent motorists are having a difficult time finding older and more affordable used vehicles on dealers’ lots. While supplies of late-model pre-driven vehicles are healthy, especially given the skyrocketing popularity of...

5 Ideas to Improve Reconditioning Used-Car Inventory

Reconditioningvideo
Common mistakes in reconditioning used-car inventory vehicles can erode dealer margins and competitiveness. Recon’s efficiency – or lack of it – affects the entire store, so fixing these mistakes isn’t just a recon issue. Here are the mistakes and fixes. Us vs. Them: Recon touches many...

Try this solution for the used vehicle lifecycle

Angie Babinvideo
VP Of Manheim Retail Advantage Angie Babin Discusses Used Vehicle Lifecycle Management

HEADLINES

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Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors | 5...

Today on CBTNews.com - Tuesday, November 12th, 2019: Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors Jim Fitzpatrick talks to Shawn Hays,...
automotive

Are Automotive Technicians Ready for a Self-Driving, Electrified Future?

In the past, all someone needed was a set of wrenches and a little aptitude to become a mechanic. With zero formal education, backyard...
F&I

5 Unethical F&I Practices That Could Sink Your Dealership

It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Tip of the Dayvideo

Getting Out of a Rut

 In a rut? It happens to the best of us. Forget about why you’re in it. Mark gives you three simple steps to get...

How to Maximize the Service Appointment Process and Retain More Customers

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...

What Separates You from Other Salespeople?

Customers tend to have a similar idea of how car salespeople handle their business. What sets you apart? On this week's episode of Straight...

Eliminating Your Customers’ Fears

 David Lewis talks about understanding and eliminating your customers' fears to help you earn the sale on today's Saturday Morning Sales Meeting.