Chevy Dealer Tim Roberts, Discusses the Challenges Ahead and Becoming a MotorTrend CPO Dealer

Tim Robertsvideo
According to numerous projections, the retail auto industry is on track to face some tough challenges this year. Which means it’s more important now, than ever, to utilize every department in your dealership to its fullest potential. On today’s show, we have Tim Roberts,...

EchoPark Enhances Customer Experience with New Technology – Jeff Dyke, Sonic Automotive

echoparkvideo
In today's segment, CBT Automotive's Jim Fitzpatrick talks with Jeff Dyke, executive vice president of operations for Sonic Automotive to discuss the future of their used car retail chain, EchoPark, and the launch of their new mobile app, CarCash. Over the past four years, EchoPark...

Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?

used-car
The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up their used-car sales departments. With all of this opportunity, there are plenty of ways to improve your used-car processes and...

Top Ten Reasons for Internal Auction Lanes

dislike car buyingvideo
Most dealerships acquire used car inventory through the auction process, which can be painfully long and costly, squeezing your dealership’s potential profit margin. Consider, however, that the average dealership sees well over 10,000 vehicles pass through for appraisals or service every year. Each one...

J.D. Power’s Jonathan Banks on Smart Inventory Tactics

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In this insightful interview with Jonathan Banks, Data & Analytics at J.D. Power, Joe drills down to uncover findings and best practices for dealers during the current market plateau. Used car inventories are growing and prices are dropping. This all benefits the consumer but how can dealers...

Why Mike Jackson is optimistic about used car sales

Mike Jacksonvideo
Around 45 Million used vehicles were sold in the U.S. last year. As impressive as that number is, it may be surpassed in 2017. In this interview with CNBC, AutoNation CEO Mike Jackson explains why he's optimistic about the future of the used vehicle...

Why are 10 year-old cars in demand?

Edmundsvideo
In what could give an unintentional boost to ride-sharing and car-sharing services, younger and less-affluent motorists are having a difficult time finding older and more affordable used vehicles on dealers’ lots. While supplies of late-model pre-driven vehicles are healthy, especially given the skyrocketing popularity of...

5 ideas to improve reconditioning used-car inventory

Reconditioningvideo
Common mistakes in reconditioning used-car inventory vehicles can erode dealer margins and competitiveness. Recon’s efficiency – or lack of it – affects the entire store, so fixing these mistakes isn’t just a recon issue. Here are the mistakes and fixes. Us vs. Them: Recon touches many...

Try this solution for the used vehicle lifecycle

Angie Babinvideo
VP Of Manheim Retail Advantage Angie Babin Discusses Used Vehicle Lifecycle Management

More Prime customers moving to used cars

Melinda Zabritskivideo
More and more prime-credit auto consumers who could swing a new-car deal instead are opting for used vehicles. It’s something of a marketplace phenomenon and reflects, among other things, how far used-car quality has come since the days when buying a pre-owned vehicle came with...

HEADLINES

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Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
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Week In Review: How to Embrace Industry Change and Adapt to the Needs of...

CBT News Week In Review for Friday, May 24th, 2019: How to Embrace Industry Change and Adapt to the Needs of Your Customers - Natasha...
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CRM Managers, BDRs, and How to Be Successful

On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...
cash

Converting the Cash Buyer in F&I – It Could Be Easier Than You Think

There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’....

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...

CRM Managers, BDRs, and How to Be Successful

On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...

Advice for Buying or Selling a Dealership

On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...