J.D. Power’s Jonathan Banks on Smart Inventory Tactics

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In this insightful interview with Jonathan Banks, Data & Analytics at J.D. Power, Joe drills down to uncover findings and best practices for dealers during the current market plateau. Used car inventories are growing and prices are dropping. This all benefits the consumer but how can dealers...

Why Mike Jackson is optimistic about used car sales

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Around 45 Million used vehicles were sold in the U.S. last year. As impressive as that number is, it may be surpassed in 2017. In this interview with CNBC, AutoNation CEO Mike Jackson explains why he's optimistic about the future of the used vehicle...

Why are 10 year-old cars in demand?

Edmundsvideo
In what could give an unintentional boost to ride-sharing and car-sharing services, younger and less-affluent motorists are having a difficult time finding older and more affordable used vehicles on dealers’ lots. While supplies of late-model pre-driven vehicles are healthy, especially given the skyrocketing popularity of...

5 ideas to improve reconditioning used-car inventory

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Common mistakes in reconditioning used-car inventory vehicles can erode dealer margins and competitiveness. Recon’s efficiency – or lack of it – affects the entire store, so fixing these mistakes isn’t just a recon issue. Here are the mistakes and fixes. Us vs. Them: Recon touches many...

Try this solution for the used vehicle lifecycle

Angie Babinvideo
VP Of Manheim Retail Advantage Angie Babin Discusses Used Vehicle Lifecycle Management

More Prime customers moving to used cars

Melinda Zabritskivideo
More and more prime-credit auto consumers who could swing a new-car deal instead are opting for used vehicles. It’s something of a marketplace phenomenon and reflects, among other things, how far used-car quality has come since the days when buying a pre-owned vehicle came with...

FTC makes a big move on recalled vehicles

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The public has long been wary of used cars and the claims of roadworthiness by the dealers who sell them. On Friday, the nation’s main advertising regulator issued a ruling that consumer groups complained will give used-car dealers too much leeway in the disclosures...

Used cars outpacing new cars?

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Joe Gumm sits down with Jonathan Banks, VP of analysis and analytics with J.D. Power  

Is AutoNation jumping back into the used car biz?

AutoNation Inc. plans to spend as much as $500 million to expand its footprint in the U.S., as the nation’s largest dealership group by sales confronts softening light-vehicle demand and increased earnings pressure. The Fort Lauderdale, Fla.,-based retailer said Friday that income from continuing operations fell 9%...

Giving Used Car Lots Facelifts

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Giving Used Car Lots Facelifts Joe Gumm Interviews Michael Cohen of Silver Star Motors

HEADLINES

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How to Build a Successful Service BDC Model and Increase Sales | Why You...

Today on CBTNews.com - Monday, October 15th, 2018: How to Build a Successful Service BDC Model and Increase Sales - Sarah Vantine, Scott Clark Auto...
mappingvideo

Mapping Out the First and Last Hours of Your Day

In auto retail, things can slip through the cracks during your process. Glenn Pasch suggests mapping out the first and last hours of your...
NO

Why you want customers to tell you NO in the Service Drive

Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
market share

Dealers Growing Market Share: What Really Separates Them from the Rest?

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

Phone-Ups That Lead to a Sale

  On today's episode of Straight Talk, David Lewis talks about phone-ups and gives some powerful tips for turning an incoming customer call into a...

Do You Have Your “E’s” Turned Up Today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...

Goals, Health, Wellness, and Achievement (Part 2)

  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO...