Mazda Changing Things Up With New Appointments

Tuesday, Mazda announced announced several leadership changes to its North American Operations. The current CEO and President of Mazda North American Operations (MNAO), Masahiro Moro, will be assuming the position of MNAO’s Chairman and CEO come April. To fill the void in MNAO presidency, Jeffrey...

Evaluating Your Dealership’s Marketing Team and Advertising Spend (Part 2) – Glenn Pasch, CEO of PCG Digital

marketing budgetvideo
On today's show, we continue our conversation with Glenn Pasch, CEO of PCG Digital where they have recently done over 50 audits with dealers to get a true and accurate sense of how they utilize their marketing and lead handling strategies. We explored the findings...

Why Organic Social Media Is Losing Its Power?

social media
Having a good organic reach on social media simply refers to how well the posts of a page perform without having to have any money behind them. With the algorithm changes in the past few years, it’s caused a change with organic reach at...

How The Process is the Core to Your Business

the process
Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their process. Failure to do so is likely to result in higher costs, lower revenues, less motivated employees and fewer satisfied customers. Business...

Six of the Most Innovative Current and Upcoming Connected Car Features

car buyers
The days of just using your car to get from Point A to Point B are over. Today, cars are not only collections of gears and steel, but they are also becoming as technologically innovative and connected as the average smartphone. Today’s cars have features...

Trump Budget Aims to End Electric Vehicle Tax Credits

tax credits
Slipped in amongst other budget saving measures in the 150-page 2020 fiscal year budget proposed by the Trump Administration was “Repeal the qualified plug-in electric drive motor vehicle credit.” According to the data provided in the proposal, if tax credits for electric vehicles (EV)...

How Retail Auto Needs to Change in Order to Attract Top Tier Talent – Don Hall, VADA

Don Hallvideo
Every dealer knows there are ways in which the auto industry needs to change in order to attract talented employees, especially women. On today’s show, we check out Jim’s recent interview with Don Hall, president and CEO of the Virginia Automobile Dealers Association. In addition to...

Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

F&I
Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have the right personality? The right combination of experience and prior success? The dealership environment is a...

Auto Loan Interest Rates Continue to Soar

Auto loan interest rates continue to go up, according to a recent Edmunds analysis, with rates reaching their highest in a decade. Looking at the data collected, the annual percentage rate (APR) inched up from last year’s 5.19 percent on new cars to 6.26...

President of CADA Tim Jackson on Fuel Efficiency Standards, Warranty Reimbursement, and the Innovative Dealer Summit

Tim Jacksonvideo
There’s been a lot on the agenda for dealer associations to contend with so far this year. On today’s show, we take a look at Jim’s recent conversation with Tim Jackson, president, and CEO of the Colorado Automobile Dealers Association. They discuss Colorado’s fight...

HEADLINES

newscastvideo

7 Common Leadership Challenges that Managers Face and How to Overcome Them | “Partnership”...

Today on CBTNews.com - Tuesday, March 19th, 2019: 7 Common Leadership Challenges that Managers Face and How to Overcome Them - Bruce Tulgan, RainmakerThinking CBT welcomes...
Gross Profitvideo

7 Words That Will Increase Your Gross Profit

What if Paul Cummings told you that there are 7 words that will increase your gross profit by 20%: Can you see some value...
partnership

“Partnership” is the New Automotive Industry Buzzword

When it comes to the future of the automotive industry, the word “partnership” is starting to enter the conversation. In the past, automakers...
Bruce Tulganvideo

7 Common Leadership Challenges that Managers Face and How to Overcome Them – Bruce...

CBT welcomes back Bruce Tulgan, Founder and CEO of RainmakerThinking, popular author, and management consultant. On today's show, Bruce discusses what he calls 'the...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

Stop, Look, and Listen

  On today's episode of Straight Talk, David Lewis talks about how you can close more sales and find success by stopping, looking, and listening.

The Reward of Consistent Practice

Nobody gets better on game day. On today's Saturday Morning Sales Meeting, Dave discusses the rewards that come with consistent practice and preparation.