Headlines

The familiar circular logo is staying, but Nissan Motor Company said that many showroom changes are afoot with the company aiming for upgrades in 9,000 of its 10,000 stores over the next five years. The company says it is acknowledging the shifting customer expectations in...

Scott Painter joins CBT Automotive News from the J.D. Power Automotive Conference to talk with us about Fair, an app that can help consumers buy cars with ease and dealers sell them, all through a positive digital experience. It has been Painters career-long focus to...

Recruiting and training service personnel has been a hot topic of conversation in recent years. Attracting and retaining good talent in your service department is getting harder to do in an industry that continues to have more and more crossover with other, more attractive...

Despite best efforts and best practices by dealers and manufacturers, many car buyers and service customers remain vulnerable to defection. Rather than viewing these odds as a glass half empty, try viewing it as a glass half full. Your dealership will inevitably lose some customers,...

TrueCar has built a respectable reputation of trust for their fair pricing and transparency. Last year the company launched a pilot product that was received with high praise and now they are ready to launch it across 1000 dealerships. CBT News sat down with...

In today’s economic environment, there is more pressure than ever on businesses across the industries to succeed, thus making the competition fiercer than ever. With longer business hours, layoffs, and uncertainty, it can take a toll on even the highest ranking executives on a...

When you hear the words Artificial Intelligence (AI) an image of robots, self-driving cars, and super computers probably enter your mind. However, we interact with AI in many ways throughout our day. Apps like Google Maps and Waze use algorithms to analyze traffic flow...

Among this digital driven world Dealerships spend a lot of money on the technology that drives them. Eric Edwards, Trainer with the Joe Verde Group, wants you to know that it’s great to spend money in sectors that grow your business but don’t forget...

Can you imagine the day when your customers can ask their Google Assistant to schedule their car for service? Or if their car is ready to be picked up from your service department? Well, that day is here for Brian Benstock, Vice President add...

Question: What do grocery stores and automobile dealerships have in common? Answer: Lots and lots of price tags. And what does that mean for your dealership? Often it means hiring someone almost at full time to scramble around the new and used car lots each day...