TSLA376.0502.33%
GM77.900-0.62%
F12.340-0.14%
RIVN16.335-0.615%
CYD41.680-0.19%
HMC24.295-0.185%
TM192.660-3.42%
CVNA402.920-0.1%
PAG160.3700.37%
LAD274.965-1.425%
AN203.1450.175%
GPI339.9700.19%
ABG201.889-0.1207%
SAH71.7200.5%
TSLA376.0502.33%
GM77.900-0.62%
F12.340-0.14%
RIVN16.335-0.615%
CYD41.680-0.19%
HMC24.295-0.185%
TM192.660-3.42%
CVNA402.920-0.1%
PAG160.3700.37%
LAD274.965-1.425%
AN203.1450.175%
GPI339.9700.19%
ABG201.889-0.1207%
SAH71.7200.5%
TSLA376.0502.33%
GM77.900-0.62%
F12.340-0.14%
RIVN16.335-0.615%
CYD41.680-0.19%
HMC24.295-0.185%
TM192.660-3.42%
CVNA402.920-0.1%
PAG160.3700.37%
LAD274.965-1.425%
AN203.1450.175%
GPI339.9700.19%
ABG201.889-0.1207%
SAH71.7200.5%


time

staff meeting dealership

Six ways to hold more productive dealership staff meetings

- October 31, 2022
Have you ever received a notification for a staff meeting and dreaded the event? You knew the meeting would take you away from other projects, and would likely be unproductive. Now,...
trade-in

Edmunds Trade-In Values Report & what it means for dealers

- April 30, 2021
Edmunds recently released a report showing the latest average value for all used vehicles. During the month of March, it appears these numbers reached an all-time high, hitting $17,080, which is...
F&I

Manage customers’ F&I time expectations with 3 simple strategies

- April 5, 2021
One of the most delicate balancing acts in the sales process is dealing with the amount of time it takes to actually deliver the car to the buyer. Dealership personnel...
F&I

Making customer-pleasing changes to the F&I process

- March 29, 2021
After spending an average of more than 14 hours researching vehicles online, the 2020 Cox Automotive Car Buyer Journey reveals that less than half of car buyers are satisfied with...
sales

Best practices for engaging today’s car shopper: In-person sales (Part 4)

- February 17, 2021
When circumstances have forced society to limit personal interaction, small yet personal touches can make a huge difference in closing a sale. These interactions will be more frequent as customers...

Rick DeSilva awarded Time Dealer of the Year

- February 10, 2021
Rick DeSilva, owner of Liberty Subaru in Emerson, NJ, was announced as the 2021 Time Dealer of the Year. DeSilva was awarded the honor by Time and Ally Financial at...
seasonal

How to leverage seasonal service appointments to drive better business

- October 20, 2020
The coronavirus pandemic has changed many Americans’ schedules and habits, and for vehicle owners, one of the main impacts has been a significant change in how they handle routine maintenance....
automation

Why automation is a crucial tool in today’s auto industry

- September 18, 2020
In today’s fast-paced world, customers expect personalized communication that speaks to their specific needs and grabs their attention. This expectation increases the number of meaningful touches needed between a customer...
dealers

How dealers can drive leads when inventory slows down

- August 28, 2020
Dealerships across the nation have run low on cars to sell amid the COVID-19 pandemic. Motor vehicle and parts dealers’ sales dropped to a year-over-year low of 52.5% in April...
text

Text Your Way to Higher Customer Satisfaction

- August 26, 2020
This morning, I dropped off my 145-pound Newfoundland, Tess, to be groomed. I scheduled and paid over the phone, and then I received reminders via text. When I arrived and...


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