Brian Jones, Author at CBT News

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Brian Jones is a contributing writer for CBT News. He has worked in the automotive industry for decades as an ASE Certified Master Tech. He lives outside of Dallas, Texas with his family where he enjoys motorsports, pickup trucks, and traveling.

From airfields to auto shops and beyond: discovering alternative pathways for finding service technicians in the retail automotive industry.

Hiring auto technicians: exploring alternative industries to recruit from

Brian Jones - December 14, 2023 0

5 areas of service training that often get overlooked

Brian Jones - December 7, 2023 0

4 simple tips to improve your dealership’s reconditioning process

Brian Jones - December 4, 2023 0

Why are so many auto technicians leaving, and how can this be fixed? The answer starts with proper onboarding procedures.

4 tips for car dealers when onboarding new auto technicians

Brian Jones - November 15, 2023 0

How to measure the value your service advisors bring to the...

Brian Jones - November 1, 2023 0

4 vital ways you can further improve gross profit percentage

Brian Jones - July 4, 2023 0

5 simple ways to improve customer retention and satisfaction

Brian Jones - March 7, 2023 0

5 tips to make service more convenient for your customers

Brian Jones - February 16, 2023 0

The importance of attracting fleet customers to service and parts

Brian Jones - January 18, 2023 0

5 areas where dealers can communicate better with customers

Brian Jones - January 16, 2023 0

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Brian Jones

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