TSLA422.240-21.06%
GM74.860-2.89%
F13.410-1.07%
RIVN13.790-0.73%
CYD50.000-1.02%
HMC26.1800.51%
TM190.6800.18%
CVNA67.170-2.36%
PAG162.180-6.88%
LAD261.920-12.84%
AN184.150-8.5%
GPI313.620-20.71%
ABG179.170-13.92%
SAH73.960-3.88%
TSLA422.240-21.06%
GM74.860-2.89%
F13.410-1.07%
RIVN13.790-0.73%
CYD50.000-1.02%
HMC26.1800.51%
TM190.6800.18%
CVNA67.170-2.36%
PAG162.180-6.88%
LAD261.920-12.84%
AN184.150-8.5%
GPI313.620-20.71%
ABG179.170-13.92%
SAH73.960-3.88%
TSLA422.240-21.06%
GM74.860-2.89%
F13.410-1.07%
RIVN13.790-0.73%
CYD50.000-1.02%
HMC26.1800.51%
TM190.6800.18%
CVNA67.170-2.36%
PAG162.180-6.88%
LAD261.920-12.84%
AN184.150-8.5%
GPI313.620-20.71%
ABG179.170-13.92%
SAH73.960-3.88%


About: Kristine Cain

Today, we explore two of the most common F&I mistakes that can happen at any dealership whether with a veteran or a rookie F&I manager.

Don’t wait to correct F&I mistakes–acting quickly benefits everyone

- January 9, 2024
With so many people involved in every car deal, there are several ways that things can go sideways. Between sales, F&I, delivery, etc…breakdowns can occur at any stage in the...
There are some easy ways to both be sure current staff is well versed in compliance and that your new hires are too.

F&I checklist and tips for better compliance

- December 27, 2023
Every F&I manager has that thing that’s a perpetual thorn in their side. That thorn is compliance. It’s probably unfair to describe compliance so negatively but it becomes tedious when there...
Woman choosing a car in a car showroom during the F&I experience

More showing, less selling leads to a better F&I experience

- December 19, 2023
When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...
Cross training can provide benefits for both departments, including empathy, better deals and stronger hiring.

3 reasons why it’s important to cross train sales & F&I

- December 13, 2023
Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about what one person or team must...
closing, financing and insurance

Closing in F&I starts with a strong opening

- December 6, 2023
Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and products is everything and most know...
Being ready to identify fraud from the beginning of a customer interaction helps protect your store and maintain relationships with lenders.

Tips to help spot identity and income verification fraud

- November 28, 2023
With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off different types of fraud in dealerships...
Customer shopping digitally and leaving Try these simple steps with every customer to help increase the amount and impact of your Google and other online reviews

Online reviews can’t be ignored – tips to get more (and better) reviews for F&I

- November 21, 2023
We all rely on ‘social proof’ to help us know where to spend our hard-earned dollars. Name one business or product you have considered in the past few months and...
There are four strategies that F&I managers can implement now that can make potential headwinds this year easier to navigate.

(Presumed) tough times mean a back-to-basics approach

- November 13, 2023
The R-word. The one no dealer wants to hear and well…none of us want to think about it. Recession. And though most economists are saying we’re not in one quite yet, there’s...
Trainers for F&I managers

Your best F&I trainers may already be under your roof

- November 2, 2023
When it comes to training your newer F&I managers, who do you trust to do it? Senior managers? Your Director? Or do you use your F&I provider through their field trainers...
A single consultant approach is worth exploring and could make for a smoother and more efficient car buying process.

Does a single consultant approach make sense in today’s dealership?

- October 30, 2023
F&I has been stuck in a decades-old paradigm of being the last stop in the dealership before being able to drive off in their new car. And unfortunately, a step...


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