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Jason Unrau

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Jason Unrau is an automotive specialist with more than 15 years of experience at the dealership level. Focusing mainly on fixed operations and the service industry, Jason’s expertise is in enhancing the customer experience and promoting a healthy, profitable service department.
fuel prices

The Correlation Between Fuel Prices and Auto Sales

The automotive retail industry has ebbs and flows, no question. The national and global economies are factors in year-to-year fluctuations, and new model releases...
service department

How to Maximize Profits in Your Service Department

Service revenue has its ebbs and flows just like any other department, but it’s typically less exaggerated. The lows don’t swing quite so low...
Tesla

Tesla Workers Asked to Prove ‘Haters’ Wrong

In a pair of internal memos last week from the heads of engineering and production at Tesla, assembly workers have been asked to ramp...
sedan sales

Why People Aren’t Buying Sedans Anymore

The Toyota Camry’s sales are constant from 2016 to 2017, as are sales for the Honda Civic and Nissan Sentra. But nearly all other...
ev sales

Why the US is Trailing in EV Sales

Volkswagen has committed to 50 new electrified vehicles by 2025. The Chevrolet Bolt is the North American Car of the Year for 2017. The...
workers

What Dealerships Need to Do to Attract the Next Generation of Workers

Baby Boomers are retiring and Gen X-ers in the workforce have past their peak. According to a Pew Research study, Millennials now make up...
incentive programs

A Step Forward or Backward with Stair Step Incentive Programs?

They’ve been cursed, blamed for sales blips, and looked down on by many dealers, manufacturers, and even retail customers. Yet, stair-step incentives, whether they...
stair-step incentives

Stair Step Incentive Programs Aren’t All Bad

Quota kickbacks have a place in the automotive industry with benefits for both consumers and some dealers. Programs that reward dealer volume sales, known as...
car sales

The Effect Stair Step Programs Have on Small Dealers

A hotly contested practice in the retail automotive industry is stair step programs. Often called something more glamorous or cerebral such as Ford’s “Volume...
f&i

F&I Practices That Won’t Help Your Bottom Line

Transparency, customer-centric: they’re buzzwords that are so overused they are becoming cliché. In the retail automotive environment, there’s still plenty of room for transparency...
service bdc

How to Create a Well-Functioning Service BDC

Over the years we have seen huge improvements in the effectiveness of sales department Business Development Centers (BDC’s). With this success, it seems that...
autonomous vehicles

How Dealerships Can Win Against Autonomous Vehicles

Once believed to be the stuff of science fiction, autonomous vehicles are predicted to soon be mainstays of the road. Pilot programs by Uber...
employees

Hiding in Plain Sight: How Investing in Your People Could Be the Answer for...

As the automotive retail industry continues to focus in on beating the margin compression odds, doing away with operational inefficiencies at the dealership will...
performance

Are You Properly Rewarding Your Staff?

It is important in the automotive industry that an employee’s work performance and progress is monitored closely to ensure that they fully  understands the...
NAFTA

The What, Why, and Who of NAFTA

With all of the recent news about import tariffs and renegotiation of trade agreements, there is uncertainty about how all of this will affect...

Do You Have Your “E’s” Turned Up Today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...

Phone Etiquette and Email Marketing

On this week's edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop...

Attracting and Hiring Talent to Advance Your F&I Department

On this week's edition of F&I Today, Becky Chernek invites Tony Troussov, Group F&I Director at Morrie's Automotive Group, to discuss the importance of...

Accountability and What it is Worth to Your Business

Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You...