Jason Unrau, Author at CBT News

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Jason Unrau is an automotive specialist with more than 15 years of experience at the dealership level. Focusing mainly on fixed operations and the service industry, Jason’s expertise is in enhancing the customer experience and promoting a healthy, profitable service department.

service advisor

5 focused strategies to bring a wayward service advisor back in...

Jason Unrau - December 14, 2023 0

leadership

5 must-have traits for extraordinary leadership

Jason Unrau - December 6, 2022 0

tension

5 strategies to diffuse tension in the car dealership

Jason Unrau - November 29, 2022 0

development

Why sales process training is more important than ever

Jason Unrau - November 15, 2022 0

Tips to improve the close on service transactions

Jason Unrau - November 10, 2022 0

customers

Report identifies six customer journey challenges the auto industry faces

Jason Unrau - October 20, 2022 0

introverts

Can introverts make great car salespeople?

Jason Unrau - October 7, 2022 0

EV walkarounds

5 things that car salespeople should address in EV walkarounds

Jason Unrau - October 6, 2022 0

mobile app

Does your car dealership need a mobile app?

Jason Unrau - September 30, 2022 0

service visit

Why booking the first service visit is key for customer retention

Jason Unrau - September 2, 2022 0

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