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Anna Delvillar

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Staff Writer for CBT News
Cheryl Miller

AutoNation Announces Cheryl Miller As New Chief Executive Officer

After only four months of service, former AutoNation CEO Carl Liebert was replaced by Cheryl Miller on Monday, July 22nd. Miller has been with...
Mark O'Neil

Cox Automotive COO, Mark O’Neil Set to Retire in February 2019

After nearly three decades in the auto retail industry showered with successful startups and distinguished executive roles, Cox Automotive's COO, Mark O'Neil will end...
Model 3

Tesla Launches Direct Delivery Initiative To Answer Model 3 Demand

It's no secret that Tesla has been having difficulty meeting the production and delivery demands for its Model 3 customer reservations, which prompted industry experts...
newscast

AutoNation’s Mike Jackson Ends His Tenure As CEO After Almost 20 Years

After 20 years of overseeing the largest chain of auto dealerships in the country, AutoNation's CEO Mike Jackson will step down, and transition to executive...
onboarding

Employee Onboarding: Five Things Dealership Owners Should Do with New Hires During Week One

It is true what they say; you never have another chance to make an excellent first impression. At your dealership, the onboarding and training...
break the ice

5 Icebreakers That Will Start a Sale Off Right

Most people are uncomfortable initiating a big purchase, especially a car. No matter how much research they've done before coming to your lot, most...
texting

Why Are Service Departments Still Not Texting?

Technology has become so advanced. Most technology is designed to improve communication and make us more efficient, but technology is really just a means...
cash

Converting the Cash Buyer in F&I – It Could Be Easier Than You Think

There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’....
board of advisors

What Can a Board of Advisors do For Your Dealership?

When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC....

Overcoming Your Self-Objection

What's the biggest objection that you're going to get today? Price? Payments? Interest rate? Jonathan Dawson says that your biggest objection might actually be...

Do You Have Skin in the Game?

If you have some type of investment in something, you're more likely to take it seriously. On this week's episode of On the Mark,...

Leveraging Video For All Occasions

Most of us walk around every day with a phone in our pocket, taking videos of just about everything that peaks our interest. On...

Doing More With Your Website Visitors

On this week's episode of Auto Marketing Now, Brian Pasch talks about using data sources to understand who is visiting your website and how...