Tuesday, November 30, 2021
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success

Building a Winning Sales Team (Part 3)

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On prior episodes in this series, Tom discussed how to attract better people, the interview process, the training process, and how to get the best comprehension and skillset from your initial training. Today, Tom discusses how to utilize the CRM to build a winning sales team. There’s no dealership in the business that has a staff […]
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EMI

Want to Be a Top Performing Store? EMI is an...

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The Cardone Group has always promoted the advantages of early management intervention (EMI) and yet it remains an area where many stores underperform. The phenomenon of managers making contact with clients early on in the process is very important, albeit underestimated. J.D. Power has used mystery shops and financial statistics on profitability to document this, […]
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Mark Tewart

Your Dealership’s Structure should Be High tech, High touch –...

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Industry trainer Mark Tewart recently sat down with CBT Automotive Network to discussed where the direction of the industry is heading. As we learned that it’s just as much a guessing game for him as it is for anyone else, he lets us in on some patterns he’s noticing and his general assessment on the best […]
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The Joe Verde Group

Why Dealerships Should Consistently Train Their Staff- Eric Edwards, The Joe...

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Among this digital driven world Dealerships spend a lot of money on the technology that drives them. Eric Edwards, Trainer with the Joe Verde...
service contract

Planting the Seed for the Service Contract

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Why It’s a Mistake Having been on both sides of the aisle as a Salesperson and F&I Manager, I have my own experiences and stories that have absolutely convinced me that it is a mistake to have the salesperson set up their customer by planting the service contract seed. The truth is, no customer walks […]
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Steve Stauning

Steve Stauning: How to avoid the steps to the sale...

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  As a dealership, you have salespeople who know a lot about the customer’s buying process and how to initiate it. Steve Stauning, author, contributor to CBT Magazine, and founder of SteveStauning.com, says knowing the problem isn’t the issue. It’s causing the problem in the first place that’s not getting the job done.
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customer service

A Dealer’s Key to Success: Realizing Everyone is a Salesperson

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The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical...
self-branding

Self-Branding for Car Salespeople

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Regardless of your profession, chances are that you’ve been working on expanding and improving your self-brand, especially self-branding for car salespeople. Self-branding, in simple terms, just revolves around how other people see you after having an experience with you. Self-branding is vital for car salespeople so that they can become the go-to car salesperson. After […]
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customers

How to Inspire Customers

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David discusses the importance of being unique as a salesperson and how to inspire your customers to buy from you.
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facebook

Up your game on Facebook!

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“If you’re not on Facebook, get on Facebook”. On today’s Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales people need to be on Facebook. 
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