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Chana Perton

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CDK

CDK Global Announces New CEO

Wednesday CDK Global announced it would be replacing current chief executive officer Brian MacDonald with Brian Krzanich, formerly of Intel. In a press release,...
social media

6 Video Ideas for Social Media Outreach

Social media is the next frontier for customer outreach and connection. Video content, in particular, is a powerful tool for engaging with your buyers...
holiday party

The Right and Wrong Ways to Host a Holiday Party

With winter around the corner and the holiday season coming along with it, you may already be setting your mind to this year’s company...
domestic vehicle

Why the Industry is Seeing Decline in Domestic Vehicle Sales

Heading into the end of the year, the US domestic vehicle market has declined noticeably, a trend expected by many to continue. For some,...
carvana

5 reasons Why Car Shoppers Prefer Dealerships Over Carvana

Car vending machines sound like the stuff of science fiction specials, however, with the advent of Carvana, that reality is here. On the surface,...
behavior

The Winning and Losing States in Responsible Car Shopping Behavior

Times are changing, and car buyers are changing with them. High prices and high interest rates are taking a toll on consumers. Curious to...
recall

Are OEM Recalls Effecting Overall Dealership Sales?

Last week the Center for Auto Saftey (CAS) published a demand for a recall of faulty KIA and Hyundai vehicles. Their demand is due...
peak

How to Take Advantage of the Peak Season Sales

Like most sectors, the automotive industry has its cycles. Generally, those selling cars can expect slumps in the winter and summer, with things picking...
raises

The Best Practices for Pay Raises and Labor Rate Increases

In a job market where employees have more power than employers, it’s vital for your dealership to have a competitive edge when it comes...
Scott Keogh

Scott Keogh of Audi Tapped to be New VW CEO

Wednesday, Volkswagon announced that Scott Keogh, CEO of Audi, will be taking up the reigns of their American operations on the first of November....
one-pricevideo

Boost Dealership Transparency with One-Price Selling – Barry Schwartz, Robertson Honda (Part 2)

You can check out Part 1 of Barry Schwartz's interview here.  Are you tired of relying on a large sales staff to help maximize the...
F&I

Dealing with Higher Interest Rates – 3 Tips to Help F&I Weather the Storm

Dealers seem to be getting a lot of bad news these days. Tariffs threatening to increase the prices of new cars, sales slowing down,...
F&I officevideo

WardsAuto’s Steve Finlay on Today’s F&I Process

In recent years, new technology has been re-defining the F&I office. How are you adapting to these changes in your dealership? In today’s segment,...

Breaking the F&I Stereotype – Simple Steps, Powerful Results

For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than...
phone

The Phone is Ringing: Yesterday, it was an Inquiry; Today, it’s a Buyer!

The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you)...

Kerrigan Report: Lithia Motors Sees Gains in October

Erin Kerrigan, Managing Director of Kerrigan Advisors, joins CBT News to discuss October’s  Kerrigan Index and the marketplace’s reaction. The Kerrigan Index™ is composed of the seven publicly...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

How to Be More Proactive in Sales

On today's episode of the Tom Stuker Show, Tom talks about how and why you should be much more proactive than reactive when it comes...

The Problem with High Turnover Rates

  On today's episode of Straight Talk, David Lewis talks about the problem with high turnover rates in the car business and how it can...