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Chana Perton

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script

Is it Time to Update Your Phone Script? Here’s What it Should Include

Despite all the emerging technology, cold calling remains one of the most powerful tools in a salesperson’s box. Though customers are increasingly looking to...
salesperson

5 Qualities Every Successful Salesperson Needs to Have

Want to improve your sales capacity? While some salespeople have an innate sense of how to rise above the pack, the truth is anyone...
online salesperson

How Your Dealership Can Benefit From Having An Online Salesperson

Are you looking for a way to increase business? The answer may be to hire a designated online salesperson at your dealership. The internet...
customer complaints

How to Avoid 5 Common Customer Complaints

No one’s perfect. No matter how well you run your dealership, there likely will be some customer complaints. That said, just because you’re bound...
prepaid maintenance plans

With Prepaid Maintenance Plans Everyone Wins

According to a recent article by Wards Auto, an Atlanta Nissan dealership is doing well selling prepaid maintenance plans. The dealership, Town Center Nissan,...
respect

Tips for New Managers: Earn Respect From the Start

One of the most challenging aspects of managing a business is earning employee respect. No matter if you’re new to the dealership or have...
auto events

Take Advantage of 5 Upcoming Auto Events

The summer might be coming to an end, and 2019 isn’t too far away. Though it might feel like things are winding down, the...
subscriptions

Auto Subscriptions Hit Red Tape

Car subscriptions are one of the hottest trends automakers are currently jumping on, but red tape might prove to be a significant stumbling block...
autonomous vehicles

Is There a Lack of Enthusiasm for Autonomous Vehicles?

From Isaac Asimov’s short story Sally to the famous Batmobile, autonomous vehicles have captured the imaginations of many since the invention of the car....
newscast

Digital Hubs in Your Dealership: A Smart Investment?

Self-service, digital hubs are a growing phenomenon in all areas of business. Self-checkouts are ubiquitous at large chains like Wal-Mart, Target, and Albertsons, and...
Tesla

AutoNation’s CEO Mike Jackson: There Will Be a “Day of Reckoning” for Tesla

Just a few days after Bloomberg published an article quoting Tesla’s Chief Executive Officer Elon Musk as saying, “We’ve gone from production hell to...
self-driving

5G Mobile Communications Open the Door For Self-Driving Technology

Wouldn't it be nice if our cars could communicate with one another as intricately and effectively as our smartphones? Well, as it turns out,...
CRM

Five Reasons Why CRM Systems are Vital for Your Dealership

Do you remember the last time a potential car buyer came into your dealership and left empty-handed? What was the response of your team?...
recruting

Best Practices for Recruiting Employees in the Digital Age

When recruiting new employees to your automotive dealership, it's important to understand and keep up with the current digital trends and technology. Below are...
newscast

AutoNation’s Mike Jackson Ends His Tenure As CEO After Almost 20 Years

After 20 years of overseeing the largest chain of auto dealerships in the country, AutoNation's CEO Mike Jackson will step down, and transition to executive...

Dealing with Factory Recalls

On this week's edition of the Weekly Tune-Up, Becky Nixon goes over dealing with factory recalls and keeping retail profits alive during a recall.

Phone Ups and Internet Leads

On this week's episode of the Tom Stuker Show, Tom goes over phone ups and internet leads and why handling leads is a privilege,...

Designing Your Career with Clear Goals

On this week's episode of Straight Talk, David Lewis speaks to you about one of the most important actions and habits to develop if...

Be a Problem Solver

   Don't think about selling something. Don't think about results. Don't think about closing. Every customer comes into your dealership with either a "wants" problem...