Ken Strong
Should You Shake Up Your Employee Pay Structure for 2019?
A new year is just around the corner, and with it comes the opportunity to make goals and set objectives for the coming year....
Reasons Why Used Cars Have a Stronger Appeal than Ever
According to Edumunds.com and other experts in the industry, used car sales are expected to continue rising through 2020. An estimated 39 million used...
Where Should Dealers Be Looking for the Next Employee?
With unemployment down around 3% nationwide, there is an abundance of good jobs available, and a dearth of talent that needs employment. This is...
Car Subscription Services: What Have We Learned So Far?
There has been a lot of buzz surrounding car subscription services lately, with experts predicting that subscription services will change the face of automotive...
5 of 6 Public Dealer Groups Report F&I Profit Increases for Q3
F&I per vehicle profits appear to be on the rise. Reports from five of the six publicly traded auto groups indicate that F&I gross...
How to Cut Costs and Improve Quality in your Service Department
A well-functioning service department is the lifeblood of any dealership. In many ways, it is the face of your dealership that customers experience more...
What Does VW’s New European Dealer Agreement Mean for US Dealers?
A new 500 page rewrite of Volkswagen’s European dealer agreement is set to take effect in April 2020. The new agreement is a result...
Who are the Buyers behind Tesla’s Earth-Shattering Q3 Earnings?
If you paid any attention to the news last month, it would have looked like the end of the world was coming for Tesla....
Are Manufacturer Add-on Warranties Good for Dealers?
General Motors rolled out a new warranty option on October 15th of this year, that is unlike any extended warranty currently in the market....
The Pros and Cons of Using Performance Management in Your Dealership
Performance management is designed to help managers and employees better work together to achieve organizational goals. Successful performance management starts with planning objectives with...
Should You Shake Up Your Employee Pay Structure for 2019?
A new year is just around the corner, and with it comes the opportunity to make goals and set objectives for the coming year....
7 Ways to Future-Proof Your Dealership
Has the slow-down arrived? According to CNBC, a number of dealerships are reporting softer sales in recent weeks, creating speculation that auto retailers face tough...
For a Limited Time, 0% Interest is Back on the Table
Once a dealership staple, the 0% interest auto loan is quickly becoming a thing of the past. Zero-interest was an alluring auto boom incentive....
Revitalize Your BDC in 2019 with These Proven Techniques – David Kain, Kain Automotive
As 2018 quickly comes to a close, dealers’ sights are now set on finishing out the year strong and setting up solid expectations for...
Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore,...
The sales process can be challenging at times, but when done right, a good salesperson can predict their customer's next move. Having the right...
Don’t Let Obstacles Get in Your Way
Let's assume customers come into the dealership with a different agenda than you. They think all you want to do is sell them a...
One-Price Selling & Enhancing the Digital Road to Sales
On this week's episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway's Crown Toyota, to talk about one price...
How to Increase the Effective Labor Rate of Your Shop
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...
Co-Navigating With Your Customers
On this week's episode of Kain & Company, David talks about how co-navigating can help build trust and clarity with your customers.
