Ken Strong
Winter Preparedness: What Should Your Dealership Offer?
Winter is coming. It may have already started to hit in some parts of the country. Where I come from, we often joke (at...
Are You Out-Performing the Competition in Digital Retailing?
Digital retailing in the automotive space is an unavoidable force that must be reckoned with. For many dealers, it is a sink or swim...
6 Ideas for Going Green and Creating More Sustainability in Your Dealership
Environmental concerns are on the rise. Going green is not just a fad for environmentalists any more. Most of the general population now recognizes...
How Dealers Can Trim Down Their New Vehicle Inventories this Fall
As retail vehicle sales begin to slide, it is more important than ever to get lean headed into the slower-selling fall season. Coming off...
5 Ideas to Help Increase Profits Across All Departments
In the information age, there has been an increased focus on the customer journey as a whole, instead of its individual moving parts. No...
5 Ways Dealers Can Help Sales Staff Avoid Burnout
Selling cars has got to be one of the most rewarding jobs on the planet. There’s nothing like the smile on a customer’s face...
5 Fixed-Ops Trends to Pay Attention to in Q4 of 2019
As 2019 winds to a close, it is important to recognize trends that are occurring in the world of Fixed-Ops. 2019 has brought many...
6 Tips to Make the Reconditioning Process Easier and More Efficient
One of the fastest ways to increase used vehicle sales and profits is to streamline the reconditioning process. Buying great inventory at a great...
How to Turn Recalls Into Positive Customer Experiences
Recalls are never good news for customers. At best, it means the added inconvenience of scheduling an appointment, waiting for the repair, and/or leaving...
5 Tips and Strategies for an Effective Service Department Mentoring Program
Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an...
Using Social Media to Recruit Top Dealership Talent
Employee recruiting has certainly come a long way from the days of having to walk into an employer’s office and hand the hiring manager...
What the Baby Boomer Buyer Expects from F&I
There have been many articles on how to sell to Gen Z or the Millennials in F&I but it’s just as important to know...
Fast Talk: Brian Finkelmeyer and Patrick Janes Take a Look at the Nuances of...
In this segment of Fast Talk, vAuto's Brian Finkelmeyer and Patrick Janes discuss the challenges dealers face when it comes to inventory management; both...
5 Top-Notch Social Media Strategies and Management Tools for Your Dealership
Things move quickly in the digital age. By now, most dealerships recognize the need for a stellar social media presence. Study after study shows...
Tech Trends that Signal the Future of Automotive Retail
It was just 134 years ago in Mannheim that Karl Benz built the first automobile. Designs and manufacturing slowly morphed over the following century...
Removing Tension Between Dealers and Buyers
On this week's episode of F&I Today, Becky Chernek talks to Michael Jarman, Co-Founder and CEO of TurboPass. Becky and Mike talk about how...
How to Maximize the Service Appointment Process and Retain More Customers
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...
What Separates You from Other Salespeople?
Customers tend to have a similar idea of how car salespeople handle their business. What sets you apart? On this week's episode of Straight...
Eliminating Your Customers’ Fears
David Lewis talks about understanding and eliminating your customers' fears to help you earn the sale on today's Saturday Morning Sales Meeting.
