Mikelle Barnhart, compliance officer for the McCarthy Auto Group in Missouri and Kansas, has found that making compliance a collaborative, engaging experience can significantly improve dealership performance. Barnahrt joins Shannon Roberts of AFIP on this episode of Compliance That Works to further elaborate on how McCarthy Auto Group drives the compliance culture.
Through initiatives like “Cookies and Compliance” and “Donuts and Don’ts,” Barnhart hosts short, informal sessions at each dealership location to make...