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customer service

A Dealer’s Key to Success: Realizing Everyone is a Salesperson

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The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical...
self-branding

Self-Branding for Car Salespeople

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Regardless of your profession, chances are that you’ve been working on expanding and improving your self-brand, especially self-branding for car salespeople. Self-branding, in simple terms, just revolves around how other people see you after having an experience with you. Self-branding is vital for car salespeople so that they can become the go-to car salesperson. After […]
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customers

How to Inspire Customers

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David discusses the importance of being unique as a salesperson and how to inspire your customers to buy from you.
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facebook

Up your game on Facebook!

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“If you’re not on Facebook, get on Facebook”. On today’s Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales people need to be on Facebook. 
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Are you managing your people or leading them?

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The Big Difference Between Leading and Managing! By: Chris Rollins Everyone craves the opportunity to advance to the next level. Today you are a salesperson on the floor or service advisor in the bay. You have set your sights on the next level and are looking for that opportunity to become the next great sales […]
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CBT News – October 19, 2015

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On today's show: Why one dealership flipped their car-buying process 180 degrees Sales Tip of the Day with Chris Rollins on salesperson vs. sales professional,...