TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


salesperson

loyalty marketing program

The benefits of using a phone call script for auto sales success

- September 23, 2021
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, talks about using a phone call script or outline when talking to customers. This is beyond...
Roger Love

Any salesperson can climb the ranks of a car dealership—Here’s how to start

- September 21, 2021
On the latest episode of Straight to the Point, host Frank J. Lopes sits down with the General Manager of CMA's Colonial Chevrolet in Richmond, Virginia, Shawn Hays. Lopes gets straight...
car buying

To modernize car buying, we need to make it easier to sell

- September 7, 2021
By now, everyone in the automotive industry knows that digital retailing is here to stay. Today's customers expect to be able to buy everything online, and this has been especially...
Gardner

5 ways to deliver at least one vehicle per day, each day of the month – Sean Gardner, Joe Verde Group

- August 3, 2021
Just how much are you leaving on the table in terms of vehicle delivery? Joining us today is Sean Gardner, Instructor and Sales Trainer with the Joe Verde Group shares...
sales

Get your new hires productive in the sales arena quickly

- July 21, 2021
In 2016, the average turnover rate for salespeople at franchised car dealerships was a staggering 67% every year. 40% of new hires would last just 90 days or less, accounting...
F&I

What are the best ways to involve the F&I department on the sales floor?

- July 19, 2021
Every dealership is set up the same way – sales, service, parts, and F&I all operate as their own separate departments. Each has a unique part to play both in...
payment

Americans spend nearly $5k per year on car payments. Here’s why it matters.

- June 25, 2021
In the US, the average household carrying an auto loan spends $412 per month on payments, according to a doxoINSIGHTS US Auto Loans Market Size and Household Spending Report issued...
customer engagement

Four ways to improve customer engagement at your car dealership

- June 23, 2021
If there’s one thing that dealers have learned in the past 17 months, it’s how to be adaptable. Aside from a select few instances, the business of selling cars was...
ancillaries

The case for trying preloaded appearance ancillaries

- June 15, 2021
F&I has always been tasked with handling all the aftermarket sales over the years. VSC, GAP, tire & wheel, and many other smaller products and protections. They are trained in...
salesperson

With remote sales here to stay, salespeople need to be strong in four areas

- January 8, 2021
According to V12’s compiled data, four in five car buyers want to configure a payment online to begin their journey toward purchasing a vehicle. Research has shown that customer loyalty and...


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