Back in June, Cox Automotive economist Jonathan Smoke reported that the first half of 2019 was “marked by volatility” and the second half of the year would likely be worse....
Mark Tewart says you can learn from this baseball players routine and improve your results in sales and productivity on today's CBT Tip of the Day.
You could check out more...
I know a thing or two about dealing with angry customers. A big part of my time at college was spent on a phone line dealing with angry customers all...
Back in the day, it would never have been thought of to have a salesperson present F&I products out on the floor. Sales was sales and F&I was F&I…period. Customers...
Last week, Cox Automotive released its most recent analysis titled “Evolution of Mobility: The Path to Electric Vehicle Adoption Study.” There is no doubt that electric vehicles (EVs) have been...
Isn’t ‘Selling’ a blast on those busy days?
Even when you’re there 8 or 10 hours, when you have appointments who show and buy, and then grab a quick up or...
Nothing says summer freedom like hitting the road. If a shopper who’s holding back because you don’t want to spend endless hours online to find the perfect used car, or...
According to NADA, overall new light-vehicle sales took a small hit in July. Unit sales for the month came in at 1.39 million. Even though this number is higher than...
A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on the bottom. Even among those with...
There are numerous headlines across print, online and social media platforms addressing the pros of diversity in the workplace. This goes beyond simply meeting a quota to hire women and...