TSLA401.24012.34%
GM81.7603.71%
F12.9050.465%
RIVN17.1950.305%
CYD43.3751.0531%
HMC25.0450.685%
TM218.1205.26%
CVNA389.14026.9%
PAG161.2705.25%
LAD282.6557.785%
AN207.1808.89%
GPI347.69012.21%
ABG211.0806.99%
SAH70.5203.15%
TSLA401.24012.34%
GM81.7603.71%
F12.9050.465%
RIVN17.1950.305%
CYD43.3751.0531%
HMC25.0450.685%
TM218.1205.26%
CVNA389.14026.9%
PAG161.2705.25%
LAD282.6557.785%
AN207.1808.89%
GPI347.69012.21%
ABG211.0806.99%
SAH70.5203.15%
TSLA401.24012.34%
GM81.7603.71%
F12.9050.465%
RIVN17.1950.305%
CYD43.3751.0531%
HMC25.0450.685%
TM218.1205.26%
CVNA389.14026.9%
PAG161.2705.25%
LAD282.6557.785%
AN207.1808.89%
GPI347.69012.21%
ABG211.0806.99%
SAH70.5203.15%


sales

consumers

Engaging Consumers Without Hassling Them

- December 17, 2019
Many automotive dealerships strive to boost the level of connectivity between the lead generation elements of the website and the other products and services they use: web analytics, their CRM,...
dream team

The Importance of a Dream Team Concept

- December 3, 2019
 On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you can increase your PVR by $1700.     Video...
customers

Is The Automotive Industry Forgetting How To Connect?

- December 2, 2019
If you stay current with articles on marketing or business in general, you cannot miss the pundits discussing the new face of business –technology, connectivity, speed and customization. I am...
customer engagement

The Case For Creating A Director Of Customer Engagement Position

- November 27, 2019
How much do you really know about your customer’s true experience while he or she is shopping for a car? As a dealership manager, you already read your CSI reports...
sales satisfaction

Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study

- November 14, 2019
J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a luxury brand. This consecutive win marks...
auction volume

CBT Automotive Newscast for November 14, 2019

- November 14, 2019
Today on CBTNews.com - Thursday, November 14th, 2019: Inventory and Auction Volume: The Latest from J.D. Power's Larry Dixon On today's edition of CBT News, we speak to Larry Dixon, Senior Director...
attribution

Marketing and Sales Attribution

- November 13, 2019
On this week's episode of Auto Marketing Now, Brian Pasch talks about the latest updates in marketing and sales attribution as well as strategies and techniques to help dealers understand...
Cox Automotive

Porsche, Volvo, and Subaru Come Out on Top in October

- November 5, 2019
Back in June, Cox Automotive economist Jonathan Smoke reported that the first half of 2019 was “marked by volatility” and the second half of the year would likely be worse....
Mark Tewart

Be Consistent, To Be Persistent for Better Sales

- November 4, 2019
 Mark Tewart says you can learn from this baseball players routine and improve your results in sales and productivity on today's CBT Tip of the Day. You could check out more...
angry customers

The A.R.T. of Dealing with Angry Customers

- October 23, 2019
I know a thing or two about dealing with angry customers.  A big part of my time at college was spent on a phone line dealing with angry customers all...


CBT News
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