Glenn Pasch
Attracting and Retaining Good Employees
Employee turnover costs your dealership a lot in terms of production and lost revenue. Want to improve by attracting the top employees? Glenn has...
Confused About Vendor Speak?
Are you confused about vendor speak? Are your vendors using language your team can understand? If they’re not, Glenn has a few suggestions.
The One Question Most Salespeople Can’t Answer
What is the one question that most salespeople can't answer? Before I get to this, let me tell you the one question every salesperson...
Getting Rid of Friction in the Dealership
Whether it's between two team members or a team member and a customer, friction is never a good look for your dealership. Glenn Pasch...
Keeping Online Communication Simple
Communicating with the online customer should be no different than when they’re in the showroom. There. Done. Period. I can stop writing now. But in reality,...
Are your Facebook ads clean?
Are your Facebook ads clean? What does that even mean? On today's Tip of the Day, Glenn Pasch explains why images are important and why...
How Efficient Are Your Salespeople?
Glenn Pasch offers a helpful tip to determine how efficient your salespeople are, in the CBT News Tip of the Day. VIDEO TRANSCRIPT: Hi, Glenn Pasch...
How To Use Patience to Benefit your Process!
Patience is a virtue, but what about in auto retail when cranking out cars every 30 days is a necessity? Glenn explains how to...
Do You Want A Quick Fix — Or Do you Want to Fix It?
When I was looking to improve my golf game (I could hack my way around the course but it was ugly) my coach asked...
How to Manage the Middle 60
On Today’s Tip of the Day, Glenn Pasch explains that most dealerships have a top 20% and a bottom 20% but what do you...
Discipline in Your F&I Process Leads to Strong Revenue – Adam Marburger
From humble beginnings as a dealership porter to now being named one of Automotive News 40 Under 40, CBT Automotive welcomes Adam Marburger, corporate finance director...
Best Practices for Recruiting Employees in the Digital Age
When recruiting new employees to your automotive dealership, it's important to understand and keep up with the current digital trends and technology. Below are...
Here Are The Best Ways To Market Your Columbus Day Sale
From Prime Day in July to Back-to-School sales in August to Labor Day discounts in September – we’re now fast approaching Columbus Day. Average...
Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?
The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up...
AutoNation’s CEO Mike Jackson: There Will Be a “Day of Reckoning” for Tesla
Just a few days after Bloomberg published an article quoting Tesla’s Chief Executive Officer Elon Musk as saying, “We’ve gone from production hell to...
Dealing with Factory Recalls
On this week's edition of the Weekly Tune-Up, Becky Nixon goes over dealing with factory recalls and keeping retail profits alive during a recall.
Phone Ups and Internet Leads
On this week's episode of the Tom Stuker Show, Tom goes over phone ups and internet leads and why handling leads is a privilege,...
Designing Your Career with Clear Goals
On this week's episode of Straight Talk, David Lewis speaks to you about one of the most important actions and habits to develop if...
Be a Problem Solver
Don't think about selling something. Don't think about results. Don't think about closing. Every customer comes into your dealership with either a "wants" problem...
