Glenn Pasch
Are Your Facebook Ads Clean?
Are your Facebook ads clean? What does that even mean? On today's Tip of the Day, Glenn Pasch explains why images are important and why...
Do Your Customers Want to Tell People About You?
Everyone has a 'why buy' message. However, Glenn wants to know when your customers do business with you, do you make them feel good about...
Requirements vs. Requests
What is the difference between a requirement and request when it comes to your dealership management? Glenn explains in this Tip of the Day. VIDEO...
Confused About Vendor Speak?
Are you confused about vendor speak? Are your vendors using language your team can understand? If they’re not, Glenn Pasch has a few suggestions....
You’ve Been Promoted. Now what?
CONGRATS, you’ve been promoted. Now what? Glenn Pasch says there are two things you should do before anything else. VIDEO TRANSCRIPT: Congratulations, you've now been promoted...
Attracting and Retaining Good Employees
Employee turnover costs your dealership a lot in terms of production and lost revenue. Want to improve by attracting the top employees? Glenn has...
Getting Rid of Friction in the Dealership
Whether it's between two team members or a team member and a customer, friction is never a good look for your dealership. Glenn Pasch...
How Efficient Are Your Salespeople?
Glenn Pasch offers a helpful tip to determine how efficient your salespeople are, in the CBT News Tip of the Day. VIDEO TRANSCRIPT: Hi, Glenn Pasch...
Promoted to Management? 2 Tips to Run Your Dealership Team
Congratulations, you have now been promoted to run a team. So either you have been brought in from the outside or from the inside...
How To Use Patience to Benefit Your Process
Patience is a virtue, but what about in auto retail when cranking out cars every 30 days is a necessity? Glenn explains how to...
Manage Your Dealership’s New Vehicle Inventory More Efficiently with These Tips – Dale Pollak,...
On today’s show, we’re pleased to welcome back Dale Pollak, founder of vAuto and Executive Vice President for Cox Automotive, back to CBT News....
How AI Integration Can Increase Productivity and Save Costs in Your Dealership – Dr....
There are countless applications for Artificial Intelligence in the auto retail industry and the possibilities they present are endless. In fact, AI technologies are...
How to Sell GAP Insurance with Less Pressure and More Trust
There may not be a much more maligned F&I product to sell than GAP insurance. It’s the one product that buyers seem to understand...
Six Tips for Creating a Stellar Customer Experience on Multiple Marketing Channels
How can we best describe the buying path of a potential car buyer? Well, it definitely isn’t a straight line. There are a lot...
Five Things Your Dealership Can Offer to Decrease Stress-Related Turnover
For most workers today, job-related stress is having a significant impact on how they work, and if they stay at their jobs. The American...
Utilizing Modern Technology in Auto Retail
On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...
7 Customer Contact Selling Points
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go...
The Secret to Being Successful in the Car Business
On this episode of Saturday Morning Sales Meeting, Jonathan recommends if you want to be successful in the car business, you have to leave...
Attractive Words and Phrases
The way we word things can make all the difference when trying to close a sale. In this week's edition of On the Mark, Mark...
