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Kimberly Hurley

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Kimberly is a seasoned investigational journalist for CBT Automotive Network.
service lane

Cox Automotive Shows Where Dealers Can Improve in Service Lane

According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department...
distractions

The Most Common Dealership Workplace Distractions and How to Avoid Them

Getting distracted at work regardless of the job is an extremely common occurrence, but it can have consequences and affect business. Of course, basic...
employees

5 Simple Ways to Make your Employees Happy

Of course, if you ask an employed person what would make him or her more happy at work, you’d oftentimes get responses like “a...
Kona

Huge Expectations for Hyundai’s Kona EV

Most people imagine a Toyota Prius when they think of an “eco-friendly vehicle” but the history of electric cars actually spans back to the...
TIME

TIME Magazine and Ally Financial to Honor 2019 Dealer of the Year Nominees

Jorg Stratmann of TIME and Doug Timmerman of Ally Financial have announced the 51 nominees for the 2019 TIME Dealer of the Year award...
digital

How Digital Technology Can Improve Dealership Experiences

It is necessary for every business in every industry to invest in digital advances and upgrades in order to stay afloat these days. The...
used vehicle

Used Vehicle’s Value Grow for the Third Straight Month

For the third month straight, used vehicle values have gone up and managed to set a new record, according to Manheim. Increasing by 0.14...
car selling

Cars.com Has a New Sales Approach: “Tinder for Cars”

Cars.com has decided it’s time to take a new approach in regard to car selling, and it’s an interesting one. By using “swipe” methods like...
Tesla

AutoNation’s CEO Mike Jackson: There Will Be a “Day of Reckoning” for Tesla

Just a few days after Bloomberg published an article quoting Tesla’s Chief Executive Officer Elon Musk as saying, “We’ve gone from production hell to...
tariffs

Should The Threat of New Tariffs Worry Auto Retailers?

With President Donald Trump's move to impose new tariffs on car materials from foreign suppliers, there has been a massive amount of pushback from...
study

Four Automotive Research Reports You Should Be Reading For 2019

It is no secret that there is a substantial amount of market information out there, especially concerning the automotive industry. There is always a...
tax season

Your Dealership Could Sell More Cars During Tax Season Than You Would Imagine

Let’s face it: taxes are rarely anyone’s favorite topic. Few people look to tax season with anticipation, with the exception of accountants… and dealerships? That’s...
year end

A Great Beginning Can Influence A Great Year End!

Grow Your Service Sales Business by having a Strong year end and getting off to a great start in the new year! What can we...
electric vehicles

Two Standard Oil Companies to Usher in an Age of Electric Vehicles

If you’ve been on the fence about introducing Electric Vehicles (EVs) to your customers, now is the perfect time to get on board. Previously,...
language

What Your Body Language Says About You On The Sales Floor

Granted a picture can say a thousand words, your body is just as chatty. Your mouth can be saying one thing but things like...

Updating your “Why Buy Here” Proposition

  On this week's episode of On the Mark, Mark Tewart tells you what you can do to update your "Why Buy Here" proposition.

Focusing Less on Conversions and More on Outcomes

On today's episode of Auto Marketing Now, Brian Pasch challenges dealers to focus less on conversions and more on outcomes.

Proven Menu Selling Techniques

 On today's episode of F&I Today, Becky Chernek discusses how over-complicated menu selling can be detrimental to your success, and how being consistent and...

Selling in the Service Drive

On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...