According to NADA, overall new light-vehicle sales took a small hit in July. Unit sales for the month came in at 1.39 million. Even though this number is higher than...
A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on the bottom. Even among those with...
There are numerous headlines across print, online and social media platforms addressing the pros of diversity in the workplace. This goes beyond simply meeting a quota to hire women and...
We live in a world where it is extremely hard to pretend to be something you’re not. Social media and constant digital interconnectivity have put our lives out in front...
On this week's episode of F&I Today, Becky Chernek talks to Frank Crinite of Piazza Honda of Springfield about his relationship with the F&I office at his dealership as well...
Today on CBTNews.com - Monday, June 24th, 2019:
The Future of Vehicle Shopping at the Push of a Button - David Long, Retail Automotive Expert
From the risk of U.S. imposed tariffs,...
CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365. These men have dedicated their company to making the buying experience as easy as possible...
Self-sabotage doesn’t get talked about nearly enough in our business. In past interviews and posts, I have shared many of the “7 Self Sabotaging Behaviors to Avoid” but I wanted...
Jonathan Dawson shares an important principle of effective negotiation with your customers in today's Tip of the Day on CBT News.
VIDEO TRANSCRIPT:
One of the principles of effective negotiating is a...
Sometimes you may be the reason why a sale didn't happen. In today's Tip Of The Day, Paul Cummings shares with you how many "No's" could lead to a yes...