When you meet your customers, they aren't really listening to you. Instead, they're figuring out whether or not you're trustworthy. On today's Tip of the Day, David Lewis explains the...
Punxsutawney Phil predicted an early spring on February 2nd, but as we head nearer to the end of the month, it looks like the new vehicle market could be headed...
Downtime. No deals. Few ups and just not a lot of activity. Tumbleweeds blowing through the lot. This is every dealer’s nightmare scenario. It happens, though, and when we think...
On Today’s Tip of the Day, Mark explains that there are 2 types of people. Find out which you are and how you can be more productive by planning your...
On Today’s Tip of the Day, Mark explains that there are 2 types of people. Find out which you are and how you can be more productive by planning your...
While in San Francisco at the 2019 NADA Show we caught up with Sean Gardner, trainer, and instructor for the Joe Verde Group to find out his opinion on how dealers...
On Today’s edition of On the Mark, your host Mark Tewart reviews his seven levels of persuasion and how they influence your customer. Mark explains why he believes that it’s persuasion...
Black Friday is coming and with it the potential to make some massive sales. The only problem: Black Friday isn’t a dealership exclusive sales day. Your dealership will be up...
On this week's episode of Straight Talk, David gets back to the basics and tells us what has been his principle of success over his many years in the industry. Many sales...
We’re back with, Mike Maroone, for the second installment of his interview with CBT Automotive where we discuss a number of topics including employee turnover and retention. Why your dealership’s...