TSLA396.1801.42%
GM76.8700.15%
F13.9300.08%
RIVN17.5000.19%
CYD45.4501.02%
HMC28.0900.25%
TM176.2201.47%
CVNA70.3905.4%
PAG193.5500.33%
LAD319.2501.29%
AN196.2802.85%
GPI299.1803.52%
ABG212.7902.06%
SAH92.3801.87%
TSLA396.1801.42%
GM76.8700.15%
F13.9300.08%
RIVN17.5000.19%
CYD45.4501.02%
HMC28.0900.25%
TM176.2201.47%
CVNA70.3905.4%
PAG193.5500.33%
LAD319.2501.29%
AN196.2802.85%
GPI299.1803.52%
ABG212.7902.06%
SAH92.3801.87%
TSLA396.1801.42%
GM76.8700.15%
F13.9300.08%
RIVN17.5000.19%
CYD45.4501.02%
HMC28.0900.25%
TM176.2201.47%
CVNA70.3905.4%
PAG193.5500.33%
LAD319.2501.29%
AN196.2802.85%
GPI299.1803.52%
ABG212.7902.06%
SAH92.3801.87%


fixed operations

service

Integrity invites obligation: The hidden power on doing what’s right in service

- October 30, 2025
In the world of automotive fixed operations, integrity isn’t a slogan—it’s the foundation upon which every profitable, sustainable relationship is built. As service advisors and service managers, we are the...
Fixed-Ops Articles
Frazier

John Frazier on the real issues behind the service technician shortage

- October 20, 2025
As automakers and dealers grapple with a growing shortage of service technicians, John Frazier, fixed operations director at Louisville CDJR, BMW, and Volvo, argues that the real issue isn’t a...
Featured Service Drive
Dave Foy explains how service departments can boost CX with coaching, greetings, and AI as dealerships’ new front door.

Dave Foy unpacks why first impressions in service departments matter

- October 6, 2025
When it comes to first impressions, there is only one chance to get it right. As more customers keep their vehicles longer and require increased maintenance, the service department is...
Featured Service Drive
New Jersey law ensures fair dealer pay for recall work, holds manufacturers accountable, and boosts consumer protections.

New Jersey passes law ensuring fair pay for recall, warranty work

- September 24, 2025
On the Dash: New Jersey law guarantees dealerships fair compensation for recall and warranty work, including average retail labor time allowances. Manufacturers must cover all costs for recalled vehicles, including...
Articles Headlines
Boost fixed ops success with Jeff Cowan’s people-focused strategies, training, and tools for dealerships.

Jeff Cowan on building top-tier fixed ops teams and customer loyalty

- September 17, 2025
Fixed operations in dealerships are at a crossroads, and success comes down to one thing: people. In today's episode of Service Drive, keynote speaker, trainer, author, and President of Pro...
Featured Service Drive
Audi master technician Curtis Gardner uses video inspections and social media to build trust, boost approvals, and mentor other techs.

How Curtis Gardner boosts service transparency using video and social media

- September 15, 2025
Technicians are becoming the new face of dealerships, and transparency is changing how customers view service. In today's episode of Service Drive, Curtis Gardner, Audi master technician, shares how he...
Featured Service Drive
General Motors (GM) recalls over 23,000 Chevy Corvettes over fuel leaks that could spill onto the radiator and spark a fire.

GM recalls over 23K Corvettes due to potential fire hazard

- August 26, 2025
On the Dash: General Motors (GM) is recalling over 23,000 vehicles due to a fuel leak that may cause a fire. The recall covers 2023–2026 Chevrolet Corvettes, including the 2026...
Articles Headlines
NJ CAR President Laura Perrotta details the Technician Advancement Program (TAP) tackling New Jersey’s technician shortage.

Laura Perrotta on NJ CAR’s new program tackling auto tech crisis

- August 25, 2025
New Jersey needs over 12,500 new technicians by 2026 to replace retiring workers. To address this urgent issue, the New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a...
Featured Service Drive
Mitsubishi Motors is recalling over 91K vehicles due to a defect that could cause the rear lift gate to fall unexpectedly.

Mitsubishi recalls over 91K US Outlanders due to lift gate defect

- August 21, 2025
On the Dash: Mitsubishi is recalling 91,697 Outlanders and Outlander PHEVs. The coating on the steel tailgate gas spring cylinder may corrode over time, causing the lift gate to fall...
Articles Headlines
All American Ford’s Jim Sabino shares how mobile service boosts convenience, sales opportunities, and customer loyalty.

Jim Sabino on how mobile service is the key to dealership success

- August 18, 2025
Mobile service is no longer optional for dealerships aiming to improve customer loyalty. In today's episode of Service Drive, Jim Sabino, fixed operations director at All American Ford, shares how...
Featured Inside Automotive

Latest Articles

Widewail releases Q1 2026 Automotive Voice of the Customer report
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Volkswagen weighs more job cuts, Gordie Howe Bridge opens July 27, New-vehicle prices stay below $50K
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Volkswagen weighs more job cuts, Gordie Howe Bridge opens July 27, New-vehicle prices stay below $50K

APCO Holdings acquires Fidelity Dealer Services, strengthening EasyCare's reach
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Volkswagen weighs additional job cuts as restructuring expands
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Volkswagen weighs additional job cuts as restructuring expands

Gordie Howe Bridge agreement clears path for faster U.S.-Canada trade, opening July 27
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Gordie Howe Bridge agreement clears path for faster U.S.-Canada trade, opening July 27

New-vehicle prices remain below $50K as buyers shift to affordable SUVs
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New-vehicle prices remain below $50K as buyers shift to affordable SUVs

California launches new EV rebates after federal tax credits end
Latest Articles 07/14/26

California launches new EV rebates after federal tax credits end

OEM Survey
Latest Articles 07/14/26

2026 OEM Survey reveals the future of dealership consolidation and profitability

Chris Saraceno
Latest Articles 07/14/26

Chris Saraceno and Danelle Delgado share the blueprint for personal growth

service repairs, work
Latest Articles 07/14/26

Where did all the gravy work go?


CBT News
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