Death of the used car market
The used car you’re eyeing might soon come with a hidden catch that could turn a smart buy into a money pit. Vehicle manufacturers are locking down the data streaming...
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
fixed operations
Integrity invites obligation: The hidden power on doing what’s right in service
In the world of automotive fixed operations, integrity isn’t a slogan—it’s the foundation upon which every profitable, sustainable relationship is built. As service advisors and service managers, we are the...
John Frazier on the real issues behind the service technician shortage
As automakers and dealers grapple with a growing shortage of service technicians, John Frazier, fixed operations director at Louisville CDJR, BMW, and Volvo, argues that the real issue isn’t a...
Dave Foy unpacks why first impressions in service departments matter
When it comes to first impressions, there is only one chance to get it right. As more customers keep their vehicles longer and require increased maintenance, the service department is...
New Jersey passes law ensuring fair pay for recall, warranty work
On the Dash:
New Jersey law guarantees dealerships fair compensation for recall and warranty work, including average retail labor time allowances.
Manufacturers must cover all costs for recalled vehicles, including...
Jeff Cowan on building top-tier fixed ops teams and customer loyalty
Fixed operations in dealerships are at a crossroads, and success comes down to one thing: people. In today's episode of Service Drive, keynote speaker, trainer, author, and President of Pro...
How Curtis Gardner boosts service transparency using video and social media
Technicians are becoming the new face of dealerships, and transparency is changing how customers view service. In today's episode of Service Drive, Curtis Gardner, Audi master technician, shares how he...
GM recalls over 23K Corvettes due to potential fire hazard
On the Dash:
General Motors (GM) is recalling over 23,000 vehicles due to a fuel leak that may cause a fire.
The recall covers 2023–2026 Chevrolet Corvettes, including the 2026...
Laura Perrotta on NJ CAR’s new program tackling auto tech crisis
New Jersey needs over 12,500 new technicians by 2026 to replace retiring workers. To address this urgent issue, the New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a...
Mitsubishi recalls over 91K US Outlanders due to lift gate defect
On the Dash:
Mitsubishi is recalling 91,697 Outlanders and Outlander PHEVs.
The coating on the steel tailgate gas spring cylinder may corrode over time, causing the lift gate to fall...
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