TSLA391.95027.75%
GM77.780-1.68%
F12.700-0.01%
RIVN16.4100.42%
CYD42.2900.13%
HMC24.2600.1%
TM213.1801.63%
CVNA371.115-3.09499%
PAG155.130-2.14%
LAD274.480-7.3%
AN195.810-4.19%
GPI332.730-5.25%
ABG202.540-4.03%
SAH65.820-2.41%
TSLA391.95027.75%
GM77.780-1.68%
F12.700-0.01%
RIVN16.4100.42%
CYD42.2900.13%
HMC24.2600.1%
TM213.1801.63%
CVNA371.115-3.09499%
PAG155.130-2.14%
LAD274.480-7.3%
AN195.810-4.19%
GPI332.730-5.25%
ABG202.540-4.03%
SAH65.820-2.41%
TSLA391.95027.75%
GM77.780-1.68%
F12.700-0.01%
RIVN16.4100.42%
CYD42.2900.13%
HMC24.2600.1%
TM213.1801.63%
CVNA371.115-3.09499%
PAG155.130-2.14%
LAD274.480-7.3%
AN195.810-4.19%
GPI332.730-5.25%
ABG202.540-4.03%
SAH65.820-2.41%


fixed operations

CDK Global

CDK rolls out fixed ops tool to non-DMS customers

- July 16, 2025
CDK Global expanded access to its Fixed Operations Suite to non-CDK DMS customers, broadening industry-wide availability to help more dealerships streamline service workflows and improve customer engagement. The platform includes AI...
Articles Headlines
Kyle Morissette explains how AI is boosting fixed ops performance

Werner Hyundai’s Kyle Morissette on how AI enhances fixed ops efficiency

- July 14, 2025
As artificial intelligence continues to transform the retail automotive industry, some dealers are already experiencing tangible results in their fixed ops departments. In today's episode of Service Drive on CBT...
Featured Service Drive
mobile service

Nolan Armpriester shares why mobile service is the future of fixed ops

- June 26, 2025
As customer expectations evolve, service departments nationwide are responding to increasing demand for convenience. In today's episode of CBT Now, Nolan Armpriester, director of operations at Kinley Automotive Group, shares...
Featured CBT Now
If you're a fixed ops director you've got to divide your strategy into two distinct territories: the hot & cold side of the customer pipeline 

Pipeline precision: Coaching the outside parts sales game

- May 20, 2025
As a Fixed Operations Coach, I've seen it all when it comes to outside parts sales teams. Some reps are just dropping off donuts and calling it 'building relationships.' Others...
Articles Fixed-Ops
service

How dealers can capitalize on service and parts revenue

- April 7, 2025
Hyper-Drive Service Strategies for Today's Dealerships Being a forward-thinking dealer is not enough in today’s hyper-fast service and parts operations. While fixed operations have always provided steady profits, hyper-drive dealerships are...
Articles Fixed-Ops
Numa has released its 2024 insights, shedding light on significant missed opportunities linked to high inbound call volumes.

Numa’s 2024 insights reveal $1.17M in lost revenue from missed service calls

- December 11, 2024
Numa, an AI-driven platform reshaping the future of auto dealerships, has released its 2024 insights, shedding light on significant missed opportunities linked to high inbound call volumes. The data, derived...
Fixed-Ops Articles

How dealerships can safeguard operations amid rising cyberattacks – Brad Holton

- October 1, 2024
As cyberattacks against the automotive industry intensify, dealerships face increasing pressure to fortify their digital defenses. In this episode of Driving Solutions, Brad Holton, founder of Proton I.T., discusses the...
Driving Solutions Featured
A smooth, efficient warranty repair process benefits your customers and enhances your dealership's reputation and bottom line.

Streamlining warranty repairs: how dealerships can improve the process for customers

- September 30, 2024
A smooth, efficient warranty repair process benefits your customers and enhances your dealership's reputation and bottom line. However, frustration due to delays, communication gaps, and complex procedures can creep in....
Fixed-Ops Articles
service department analysis paralysis

Service department analysis paralysis. how to make a decision and move forward

- April 22, 2024
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative...
Fixed-Ops Articles
By embracing mobile service models, dealers can broaden their offerings and cater to a wider audience, including first-time customers.

Mobile service startups transform car service, capturing dealership attention

- March 26, 2024
A wave of innovative startups is challenging the status quo by offering mobile repairs and maintenance for cars just about anywhere. These disruptors have caught the eyes of industry giants...
Articles Fixed-Ops

Latest Articles

CarMax shares fall 14% as new CEO Keith Barr unveils turnaround plan focused on lower-priced vehicles amid softening consumer demand.
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Slate raises $650 million in series C round

Purdy Group USA expands in Bryan, Texas
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Stellantis reports 12% shipment growth in Q1 as North America and Europe drive gains
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Stellantis reports 12% shipment growth in Q1 as North America and Europe drive gains

Volkswagen faces Q1 charge after halting EV production at Tennessee plant
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Volkswagen faces Q1 charge after halting EV production at Tennessee plant


CBT News
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