TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%
TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%
TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%


fixed operations

General Motors (GM) recalls over 23,000 Chevy Corvettes over fuel leaks that could spill onto the radiator and spark a fire.

GM recalls over 23K Corvettes due to potential fire hazard

- August 26, 2025
On the Dash: General Motors (GM) is recalling over 23,000 vehicles due to a fuel leak that may cause a fire. The recall covers 2023–2026 Chevrolet Corvettes, including the 2026...
NJ CAR President Laura Perrotta details the Technician Advancement Program (TAP) tackling New Jersey’s technician shortage.

Laura Perrotta on NJ CAR’s new program tackling auto tech crisis

- August 25, 2025
New Jersey needs over 12,500 new technicians by 2026 to replace retiring workers. To address this urgent issue, the New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a...
Mitsubishi Motors is recalling over 91K vehicles due to a defect that could cause the rear lift gate to fall unexpectedly.

Mitsubishi recalls over 91K US Outlanders due to lift gate defect

- August 21, 2025
On the Dash: Mitsubishi is recalling 91,697 Outlanders and Outlander PHEVs. The coating on the steel tailgate gas spring cylinder may corrode over time, causing the lift gate to fall...
All American Ford’s Jim Sabino shares how mobile service boosts convenience, sales opportunities, and customer loyalty.

Jim Sabino on how mobile service is the key to dealership success

- August 18, 2025
Mobile service is no longer optional for dealerships aiming to improve customer loyalty. In today's episode of Service Drive, Jim Sabino, fixed operations director at All American Ford, shares how...
Jeff Wyler Automotive's Ryan Haskell on boosting service retention with AI, mobile ops, and tech transparency amid technician shortage.

Jeff Wyler Automotive’s Ryan Haskell on winning customer loyalty in the service department

- August 11, 2025
Keeping the service department running smoothly has never been more critical, or more challenging, than it is right now. In today's episode of Service Drive, Ryan Haskell, fixed ops director...
Enhance customer trust with proactive updates! Quick texts and calls improve communication, satisfaction, and drive sales.

Stop playing hide and seek: Mastering customer status updates

- August 8, 2025
Ever been on the other side of the counter as a customer? You drop your vehicle off, grab the loaner, and… crickets. Four hours later, you’re wondering: are they even...
On today's Training Camp, we sit down with Judy Lynn Farcus Serra to trace her remarkable rise through the retail automotive industry.

Judy Lynn Farcus Serra reflects on a career built on grit, mentorship and growth

- July 29, 2025
On this episode of Training Camp, host Adam Marburger sits down with Judy Lynn Farcus Serra, COO and CFO of Headquarter Automotive, to trace her remarkable rise through the retail...
CDK Global

CDK rolls out fixed ops tool to non-DMS customers

- July 16, 2025
CDK Global expanded access to its Fixed Operations Suite to non-CDK DMS customers, broadening industry-wide availability to help more dealerships streamline service workflows and improve customer engagement. The platform includes AI...
Kyle Morissette explains how AI is boosting fixed ops performance

Werner Hyundai’s Kyle Morissette on how AI enhances fixed ops efficiency

- July 14, 2025
As artificial intelligence continues to transform the retail automotive industry, some dealers are already experiencing tangible results in their fixed ops departments. In today's episode of Service Drive on CBT...
mobile service

Nolan Armpriester shares why mobile service is the future of fixed ops

- June 26, 2025
As customer expectations evolve, service departments nationwide are responding to increasing demand for convenience. In today's episode of CBT Now, Nolan Armpriester, director of operations at Kinley Automotive Group, shares...


CBT News
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