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retail automotive service departments performance pro forma compensation

3 C’s to effectively manage and motivate your auto technicians

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Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the...
retail automotive service departments performance pro forma compensation

The value fixed operations training can bring to your car dealership

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Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent...

Is it time for a fixed ops refresh? Here are 3...

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We’ve heard from many car dealers around the country who continue to face challenges like managing inventory and retaining staff. Today on Inside Automotive,...

Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki |...

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Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on...
service

Pothole season: an opportunity for service departments to connect with car...

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For around 50% of American drivers, winter weather gives way to a sloppy spring season. The timing of the freeze-thaw cycle correlates with another...
cold weather

3 tips to help drivers avoid cold weather mishaps

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With the majority of U.S. consumers back on the road driving every day, unexpected weather changes and frigid temperatures offer an opportunity to provide...
AI

Why car dealers are investing in AI technology for business growth...

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Artificial Intelligence, or AI, is changing the way many in the industry navigate retail automotive, and dealers are seeing the benefits. According to a...
recalls

Rethinking auto recalls: avoiding common obstacles and driving campaign completion

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According to Stout’s Automotive Defect & Recall Report, 28 million cars in the U.S. had an open recall in 2020. And Auto Alliance reports...
fixed operations

How fixed operations can manage another tough year amid a double-whammy...

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Fixed operations teams around the country have faced a difficult 15 months. COVID protocols, local restrictions and customer hesitancy have driven them to find...
fixed operations

How car dealers can increase revenue by shifting their focus to...

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There is a lot of focus on new vehicle inventories and how they are being impacted by the continuing chip shortage. Although grosses have...