TSLA391.91527.715%
GM78.600-0.86%
F12.7350.025%
RIVN16.4310.4408%
CYD42.3900.23%
HMC24.2900.13%
TM213.4901.94%
CVNA372.830-1.38%
PAG155.810-1.46%
LAD275.660-6.12%
AN196.870-3.13%
GPI333.710-4.27%
ABG202.805-3.76501%
SAH66.350-1.88%
TSLA391.91527.715%
GM78.600-0.86%
F12.7350.025%
RIVN16.4310.4408%
CYD42.3900.23%
HMC24.2900.13%
TM213.4901.94%
CVNA372.830-1.38%
PAG155.810-1.46%
LAD275.660-6.12%
AN196.870-3.13%
GPI333.710-4.27%
ABG202.805-3.76501%
SAH66.350-1.88%
TSLA391.91527.715%
GM78.600-0.86%
F12.7350.025%
RIVN16.4310.4408%
CYD42.3900.23%
HMC24.2900.13%
TM213.4901.94%
CVNA372.830-1.38%
PAG155.810-1.46%
LAD275.660-6.12%
AN196.870-3.13%
GPI333.710-4.27%
ABG202.805-3.76501%
SAH66.350-1.88%


fixed operations

Jeff Adams | Reynolds and Reynolds | how AI is transforming dealership fixed ops and increasing dealer profitability

How AI is transforming dealership fixed ops with breakthrough efficiency

- April 15, 2026
Fixed operations in automotive dealerships are rapidly shifting as artificial intelligence (AI) and automation replace manual workflows, improving efficiency, customer experience, and profitability. On today’s episode of Driving Solutions, Jeff Adams,...
Driving Solutions Industry News
Bozard Ford Lincoln mobile service tops 2,100 repair orders as fleet growth accelerates

Bozard Ford Lincoln mobile service tops 2,100 repair orders as fleet growth accelerates

- April 13, 2026
On today’s episode of Service Drive, we’re joined by Jeremy Stephens, Remote Operations Director at Bozard Ford Lincoln. The last time we spoke, his team had just hit an impressive...
Service Drive Fixed-Ops
How Tom Wood Group’s advisor handbook aims to boost fixed ops inconsistencies

How Tom Wood Group’s advisor handbook aims to boost fixed ops inconsistencies

- April 6, 2026
In fixed operations, inconsistency across stores and unclear expectations can create real challenges for both teams and customers. To address this, William Demaree, Group Director of Fixed Operations at the...
Service Drive Fixed-Ops
Subprime

Subprime strategies that turn repeat referrals into dealership growth – Dave Moore | Johnny Londoff Chevrolet 

- March 24, 2026
Dave Moore, a finance leader at Johnny Londoff Chevrolet, says dealerships can unlock significant growth in subprime financing by focusing on relationships, disciplined processes, and long-term customer development rather than...
Training Camp F&I
Faulkner Automotive Group

Mike Rocchi on how Faulkner Automotive Group builds technicians from the ground up

- March 2, 2026
Fixed operations talent shortages continue to pressure dealership profitability nationwide. On today’s episode of Service Drive, Mike Rocchi, director of technical training for Faulkner Automotive Group, shares how the dealer...
Service Drive Fixed-Ops
Jeff Cowan explains why relationship-driven selling and accountability remain the keys to professional salesmanship and service success in 2026.

Jeff Cowan on the forgotten rules of professional salesmanship

- February 2, 2026
Competition in the retail automotive market is rapidly intensifying, and building relationships is the key differentiator that sets salespeople apart from their competitors. On today's episode of Service Drive, sales...
Service Drive Featured
Toma’s AI platform helps dealers automate service calls, reduce missed opportunities, and improve CSI across fixed operations.

Blake Miranda on Toma’s role in recovering missed service revenue

- January 26, 2026
Service and fixed ops departments are leaving thousands of dollars on the table because customer calls continue to go unanswered. On today's episode of Driving Solutions, Blake Miranda, head of...
Driving Solutions EVs & Technology
John Fairchild shares four pillars for fixed-ops success in 2026, focusing on management, coaching, accountability, and execution.

The four pillars for service success in 2026 — John Fairchild | Fairchild Automotive Solutions

- January 12, 2026
Fixed-ops remains one of the most powerful levers for dealership profitability and customer loyalty in 2026. On today's episode of Service Drive, John Fairchild, president of Fairchild Automotive Solutions and...
Service Drive Fixed-Ops
Oscar Platt, fixed ops, City Kia

How City Kia built a high-volume fixed ops operation through process and communication

- January 12, 2026
City Kia’s service department processes up to 180 repair orders daily, offers same-day appointments, and generates more than $1 million in monthly fixed operations revenue. According to fixed ops director...
Loyalty-Based Sales Strategies Fixed-Ops
Kingrey

How fixed ops can skyrocket profits for dealerships in 2026 – Shon Kingrey | Kayser Automotive Group

- January 5, 2026
As we head into 2026, the variable market is becoming increasingly unpredictable, which means fixed ops will play an even bigger role in dealership performance. Joining us on the latest...
Service Drive Fixed-Ops

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CBT News
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