TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


follow-up

Goldfayn

Alex Goldfayn on overcoming fear and doubt to become a world class leader

- November 5, 2021
When you become the leader of an organization, start a business, or take on any kind of entrepreneurial path, oftentimes you are also met with fear and doubt along the...
customer

Contacting the Customer After the Sale

- April 21, 2020
 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the customer decide not to purchase a...
F&I

How to Reduce Chargebacks in F&I – 3 Simple Strategies Can Make All the Difference

- July 18, 2019
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or  any salesperson for that matter). It can decimate a commission check, it can lead...
follow-up plan

Having a Follow-Up Plan

- April 3, 2019
The problem with follow-up is that it’s not being done correctly. Does your follow-up plan include calling previous customers every single week and thanking them for their business and asking...
follow-up

Follow-Up Calls

- December 4, 2018
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
secret shoppers

What Secret Shoppers Look for at Your Dealership and How to Win!

- June 7, 2018
You may get a warning when a member of the corporate OEM team decides to do a walkthrough of the showroom. This scenario can understandably bring about much pressure, but...
sales boost

Need A Quick Sales Boost?

- March 8, 2018
When we first started selling cars, it’s a shame that all of us weren’t taught how to effectively follow-up with a customer who leaves your lot without buying. If we...
video

Using Video to Build Your Client Base

- January 30, 2018
Follow up is good, obviously.  Today though, that’s not enough.  David explains why good follow up is needed in today’s environment.
follow-up

Finding Fortune in the Follow-Up

- September 18, 2017
Do you follow up with your customers? Most salespeople don't even make one follow-up call. Grant Cardone explains why all the money is in following up with your customers in...
customers

Committing to Your Customer

- August 15, 2017
How committed are you to your customer, especially those that don’t end up buying at your dealership?  Grant explains why 14 contacts (through phone, text, email) in the first ten...


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