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What Secret Shoppers Look for at Your Dealership and How to Win!

You may get a warning when a member of the corporate OEM team decides to do a walkthrough of the showroom. This scenario can understandably bring about much pressure, but what happens when an OEM rep is not so easy to pick out? It is well known that OEMs will solicit the help of secret […]
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Chanell Turner
Chanell Turner
Investigative Journalist for CBT News

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