Carolyn Strauss, Professional Sales Trainer, joins Mark on today's show to discuss the importance of listening to customers, asking the right questions and connecting with female buyers.
On this week's episode of Straight Talk, David Lewis continues his series on overcoming objections. In his third installment, David discusses why customers actually object during the sales process.
Do you follow up with your customers? Most salespeople don't even make one follow-up call. Grant Cardone explains why all the money is in following up with your customers in...
The automotive industry has been evolving at an astonishing rate since its inception. Due to this ever advancing edge of the field, it is very easy for a shop to...
The National Federation of Independent Businesses says owners of small companies report that job vacancies are as hard to fill as they've been in 16 years. Plus, consumer confidence is...
It's no secret consumers love their cars and trucks and constantly look for ways to protect them at all costs. It's an investment they want to take care of for...
Okay, perhaps you won’t die, but can we all agree it’s finally time to drastically shorten the old-school road-to-the-sale and truly improve the customer’s buying experience?
In Ernest Hemingway’s 1926 novel,...
On today's CBT Newscast for Wednesday, August 30th, 2017:
Why phones & emails are still relevant for success
Depending on who you talk to, there are two processes dealership salespeople have when...
When we're talking about communication in the dealership, some of you might have a manager that just says "hello" to your team first thing in the morning and nothing else...
Generally in sales, dealership staff are often looking to find new leads rather than leveraging their current customer base. They’re all wanting to increase the sales of their dealerships, so...