Tag: customers

Jim Fitzpatrick sits down with Steve Finlay, Senior Editor at WardsAuto, to discuss his article Potential Lean Car Dealer Stocks Defy Customer Wants, making...

On today's CBT Newscast for Thursday, June 29th, 2017: Why customers like and want your inventory - Interview with Steve Finlay Jim Fitzpatrick sits down with...

Consumers are going to dealer website, but most of the time they're not staying for long. This i soften due to 'ease-of-path' issues, meaning...

On today's CBT Newscast for Monday, June 19th, 2017: Why customers are leaving your website early Consumers are going to dealer website, but most of the...

David continues his discussion with John Malishenko, Dir of Operations with Germain Motors, about new sales techniques to draw more customers to your dealership.

When you sell a customer some sort of package or maintenance, David says to make sure you do this one thing...in order to keep...

Referrals. That’s the goal of developing an online community. But a vehicle dealership is vastly different from other types of businesses that have online...

It’s a phrase that has hindered the auto industry for years, especially when it relates to internet customers. David explains on today's Tip of...

In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership employees researchers spoke with "were woefully unprepared to educate prospective...

On today's CBT Newscast for Wednesday, May 31, 2017: Elise Kephart: Creating the Best Experience for Customers Joe sits down with leads/follow-up expert Elise Kephart as...