How much communication should managers have with employees? – Bill Wittenmyer, Partner with ELEAD1ONE

When we’re talking about communication in the dealership, some of you might have a manager that just says “hello” to your team first thing in the morning and nothing else the rest of the day. Others might have a manager that thinks he needs to have one-on-one time with each team member. One way might be too intimate, the other might be too distant. We asked Bill Wittenmyer, Partner with ELEAD1ONE, if he thinks there should be some sort of balance for dealership management when it comes to communication and if a dealership can really succeed if they lack communication skills with each other, but communicate well with customers.