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Tyler Davis

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Fixed-Ops Specialist and Contributor to CBT News
new technicians

On-Boarding New Technicians

If you have made a new hire, then you are aware that it takes them some time to get to where they contribute to...
PDI system

What is a Pre-Delivery Inspection?

Pre-delivery inspections (PDI) are exactly as they sound, a full inspection of a vehicle to assess its readiness for the road. With new vehicles,...
Customers

Is Your Shop Ready for the Future?

The automotive industry has been evolving at an astonishing rate since its inception. Due to this ever advancing edge of the field, it is...
compensation

Technician Compensation Plans – What’s Best for Your Shop?

Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their...
training

Investing in your Technicians with Training

An Investment in Your Technicians is an Investment in Your Business If you took the advice in my previous article about hiring young, new talent,...
Auto Technicians

How and Where to Recruit the Best Auto Technicians

Recruiting technicians is never a hard job. The real difficulty is recruiting technicians worth your money and time. Too often in my career as...
business

What Not to Say in Sales or Business

You can never expect someone to agree with you if you are disagreeing with them. This is vital – and is the single most...
demonstration drive

Silence is Golden: During a Demonstration Drive, Let the Car Speak to the Customer

There are many things in the retail automotive business that have become central to the car buying experience. Probably nothing has stood the test...
randy kobatvideo

Move Inventory Faster and Add Selling Time by Changing this Process at Your Dealership

To capitalize on a strong used vehicle market, dealers need to explore every avenue they can to increase efficiency and implement a better reconditioning...
culture

Equip Your Team with a Winning Culture

How can we equip our front-line sales professionals with all of the proper tools necessary to be successful in automotive? A large part of...
Lisa Copelandvideo

Auto Industry Veteran Lisa Copeland Discusses How to Make Every Dealership Employee a Brand...

Setting the right tone for the new year is crucial for any dealership. Now is the time to throw out bad habits, try new...

How to Deal With a Best Price Shopper

 Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....

Being Personable When Handling Internet Leads

On this week's episode of On the Mark, Mark Tewart talks about how the use of certain templates and scripts when handling internet leads...

Recruiting in the Modern Age of Automotive

On this week's episode of Kain & Co., David Kain of Kain Automotive talks about the words you use in your recruiting ads and...

Moving from Email to Text Messaging

On this week's episode of Auto Marketing Now, Brian Pasch details the benefits and convenience of communicating with your customers via text message rather...