Tyler Davis

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Fixed-Ops Specialist and Contributor to CBT News
new technicians

On-Boarding New Technicians

If you have made a new hire, then you are aware that it takes them some time to get to where they contribute to productivity. What if there was a way that you could speed that process up? That process…
PDI system

What is a Pre-Delivery Inspection?

Pre-delivery inspections (PDI) are exactly as they sound, a full inspection of a vehicle to assess its readiness for the road. With new vehicles, this includes switching the vehicle out of shipping mode, correcting tire pressures, removing shipping plastic, installing…
Customers

Is Your Shop Ready for the Future?

The automotive industry has been evolving at an astonishing rate since its inception. Due to this ever advancing edge of the field, it is very easy for a shop to fall behind. If you don’t want this to happen to…
compensation

Technician Compensation Plans – What’s Best for Your Shop?

Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their life and limb, adding in the backbreaking and joint kiling labor, they deserve solid compensation for…
training

Investing in your Technicians with Training

An Investment in Your Technicians is an Investment in Your Business If you took the advice in my previous article about hiring young, new talent, then you have already made an investment of time. You’ll want to protect that investment…
Auto Technicians

How and Where to Recruit the Best Auto Technicians

Recruiting technicians is never a hard job. The real difficulty is recruiting technicians worth your money and time. Too often in my career as a technician was I forced to work with new hires that had too little skill and…
service

Service department retention may start with the facility

According to NADA research, 76% of car buyers purchase a vehicle from the dealership that performs their regular maintenance. Yet despite nearly 100% of new vehicles being bought from a dealership, just 1 in 3 car owners are taking their…
video

5 of the biggest issues facing the F&I office today and how to cope...

F&I departments are facing a unique set of challenges in today’s marketplace. While many dealers have recently made strong investments in digital retailing due to the COVID-19 pandemic, the digital push has made many dealers wonder how digital retailing will…
DRV PNKvideo

How AutoNation’s DRV PNK initiative continues to drive out cancer

The month of October is recognized as National Breast Cancer Awareness Month and the majority of us know someone impacted by cancer, whether directly or indirectly. Lives have been derailed and AutoNation is doing something about it. Their mission? To…

NAMAD lends a hand to minority dealerships with digital marketing training 

With digital retailing becoming more valuable to dealerships than ever before, it’s important for dealers to have every resource necessary to meet the changing demands of the market. This is why the National Association of Minority Automobile Dealers (NAMAD) is…
David Kainvideo

David Kain on adapting your dealership’s BDC to new consumer trends

It’s no secret that the retail automotive market is changing rapidly in the wake of COVID-19. This is the first time that many everyday practices are moving fully online. Digital retailers such as Vroom and Carvana are simplifying the vehicle…

Tekion makes a big splash in the DMS space and public...

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. Public Group Reporting We’ve entered Q3…

How car dealership leaders can create more growth opportunities for people...

Welcome back to Diversity in Automotive, brought to you by TrueCar and CarNow. In today's segment, host Cory Mosley is joined by Damon Lester, president of the National Association of Minority Automobile Dealers. Diversity and inclusion have been age-old issues for…

Automotive startups make big headlines with strong funding rounds and acquisitions

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. NADA Impact on Vendors Big and…

Do people of color have more leadership opportunities in automotive retail...

Welcome back to Diversity in Automotive: Tier 1 spotlight edition, brought to you by TrueCar and CarNow. In today's segment, host Cory Mosley is joined by an esteemed panel of automotive retail professionals including Gary Graves, CTO and founder of InteractiveTel,…