TSLA395.3906.49%
GM81.8113.7609%
F13.0150.575%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2450.885%
TM217.5504.69%
CVNA391.96729.7271%
PAG162.2906.27%
LAD288.08013.21%
AN208.36010.07%
GPI351.59016.11%
ABG213.8509.76%
SAH70.6003.23%
TSLA395.3906.49%
GM81.8113.7609%
F13.0150.575%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2450.885%
TM217.5504.69%
CVNA391.96729.7271%
PAG162.2906.27%
LAD288.08013.21%
AN208.36010.07%
GPI351.59016.11%
ABG213.8509.76%
SAH70.6003.23%
TSLA395.3906.49%
GM81.8113.7609%
F13.0150.575%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2450.885%
TM217.5504.69%
CVNA391.96729.7271%
PAG162.2906.27%
LAD288.08013.21%
AN208.36010.07%
GPI351.59016.11%
ABG213.8509.76%
SAH70.6003.23%


customers

newscast

How prepared are you for the future? | 7 Ways to Leverage Existing Customers | Trends that Will Shape Your Dealership, Whether You Like It or Not

- August 28, 2017
On today's CBT Newscast for Monday, August 28th, 2017: How prepared are you for the future? Doug Betts, Senior VP of Global Automotive Operations at J.D. Power, recently told CBT News that...
Daily Newscast
loyalty

Cutting Edge Dealership Loyalty Programs

- August 22, 2017
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
Sales & Marketing Auto News
customers

Handling Customers on a Flying T.O.

- August 16, 2017
On today's episode of On the Mark, Mark answers a question from Casey at Keith White Ford about how to handle customers on a flying, or blind, T.O.
Shows
customers

Committing to Your Customer

- August 15, 2017
How committed are you to your customer, especially those that don’t end up buying at your dealership?  Grant explains why 14 contacts (through phone, text, email) in the first ten...
Tips & Training
customers

How to Inspire Customers

- August 14, 2017
David discusses the importance of being unique as a salesperson and how to inspire your customers to buy from you.
Shows
newscast

Why are customers so interested in trucks & SUVs? | 5 Ways to Add a Personal Touch to Your Online Sales Process | The Impact of Stair-Step Incentive Programs on America’s Auto Dealer

- August 10, 2017
On today's CBT Newscast for Thursday, August 10th, 2017: Why are customers so interested in trucks & SUVs? We know SUVs, trucks, and crossovers remain popular among car buyers. Why they remain...
Daily Newscast
Straight Talk

Why Customers Call Your Dealership

- August 7, 2017
On today's episode of Straight Talk, David gives a few reasons why customers actually call into the dealership.
Shows
customers

Selling the “Extras”: How Auto Dealers Can Guide Consumers to the Features They Need

- August 4, 2017
A Generation of Customizations Since the 1980's, consumers have warmed up to the idea of having products that meet their exact needs and specifications. The days of Henry Ford's belief that:...
Sales & Marketing Auto News
newscast

How to effectively structure your lot around SUVs | Ten TED Talks to give you an edge with customers and employees | Dealership Performance Ratings Battle Continues to Rage

- July 21, 2017
On today's CBT Newscast for Friday, July 21st, 2017: How to effectively structure your lot around SUVs & CUVs In a recent analysis of trends impacting SUV and crossover sales, IHS Markit...
Daily Newscast
marketing

5 (Quick & Easy) Marketing Tactics to Implement at your Dealership

- July 10, 2017
Sometimes you just want some simple ideas to help drum up sales, not an academic thesis on marketing or a lecture on advertising. Here are five simple things you can...
Sales & Marketing Auto News

Latest Articles
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CBT News
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