TSLA406.21017.31%
GM82.6004.55%
F12.9850.545%
RIVN17.4310.5414%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.43028.19%
PAG163.6407.62%
LAD287.26512.39501%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.21017.31%
GM82.6004.55%
F12.9850.545%
RIVN17.4310.5414%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.43028.19%
PAG163.6407.62%
LAD287.26512.39501%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.21017.31%
GM82.6004.55%
F12.9850.545%
RIVN17.4310.5414%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.43028.19%
PAG163.6407.62%
LAD287.26512.39501%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%


customers

technology

Is your technology flexible and relatable to customers?

- February 8, 2018
  We always hear the phrase, "Be where the customers are." Currently, they're online when researching for a vehicle. We also hear that we should be flexible and relatable, and that's...
service department

Improving Your Customer’s Experience in the Service Drive

- January 26, 2018
Your service department is a lot like a Doctor’s office. Most of the people that come in would rather be somewhere else. A customer is usually in your service drive...
customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

- January 19, 2018
  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
service drive value

Help Your Customers See the Value in Your Service Drive

- January 10, 2018
If you happen to be someone who grew up in the days when grocery stores gave S&H Green Stamps, Plaid Stamps or Top Value Stamps with every purchase, you may...
Facebook

Geo-Targeting Your Audience on Facebook

- December 27, 2017
Geo-targeting ads for your business can be an excellent way to maximize the effectiveness of advertising for your car dealership business, particularly when you advertise on Facebook. With Facebook’s large...
service

Departure Thank You Gifts in the Service Drive

- December 27, 2017
Of all the virtues in life, gratitude could probably be considered the mother of them all. Think about it.  Gratitude is the humility to recognize that we are not alone...
car buying

How to Be a 100 Percent Intelligent Dealership

- December 21, 2017
We have been hearing a lot lately about the use of Artificial Intelligence (AI) when it comes to engaging with Automotive Sales Customers. I would like to weigh in on...
customers

Getting Customers from Keyboard to Showroom (Part 3)

- December 19, 2017
  On this week's episode of the Tom Stuker Show, Tom invites Mark Gilbert, CEO of The Automotive Training Network, to discuss digital opportunities and some of the ways you might...
effort

Influence customers through your effort

- December 5, 2017
What would cause a customer to not only choose to do business with you, but to pay a premium to do so?  According to Jonathan, you can influence customers through...
customers

Bill Wittenmyer: What works best: Human connection or technology?

- November 30, 2017
There has always been a battle between what still works when it comes to the car buying process. Some say the way you greet customers makes a huge difference, as...


CBT News
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