TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%


Shows

appraisal

Addressing Customer Concerns Through the Appraisal Process

- November 4, 2019
On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why customers may have unrealistic expectations when...
problem solver

Being Your Customers’ Problem Solver

- November 2, 2019
Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem solver and leading your customers to...
sales process

Modernizing Your Sales Process

- November 1, 2019
On this week's episode of On the Mark, Mark Tewart talks about why you should make your sales process more modern and customer-centric.
360 converge

Consumers Are Ready for a Change… Are You?

- October 31, 2019
On this week's episode of Kain & Co., David Kain invites Todd Smith, 360 Converge, to discuss earning back customer trust, getting rid of reputational issues, and how 360 Converge...
quality video

Producing a Quality Video for the Customer at Your Dealership

- October 24, 2019
On this week's episode of Kain & Co., David Kain goes over some of the finer details of producing a quality video for your dealership customer, such as a vehicle...
negotiating

The Steps to Negotiating

- October 18, 2019
On this week's episode of On the Mark, Mark Tewart talks about having a gameplan when it comes to negotiating and knowing how you are going to handle different customer...
registering your vehicle

Special Guest Kim Skaggs Discusses How to Reduce Mistakes When Registering Your Vehicle

- October 15, 2019
On this week's episode of F&I Today, host Becky Chernek is joined by special guest Kim Skaggs, CEO of 50 State DMV. They discuss the vital importance of getting vehicles...

Educating Your Team to Become Digitally Successful

- October 10, 2019
On this week's episode of Kain & Co., David Kain invites you to his 15th annual Clients & Friends Digital Success Workshop. Join David and other automotive leaders to learn...
retailing challenges

Approaching Digital Retailing Challenges

- October 9, 2019
On this week's episode of Auto Marketing Now, Brian Pasch talks about some of the retailing challenges that dealers and vendors face when trying to develop digital retailing tools to...
negotiating

The Four Stages of Negotiating

- October 4, 2019
On this week's episode of On the Mark, Mark Tewart breaks down his four stages of negotiating: hard ball, concede, agreement, and lock down.


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