On this week’s episode of On the Mark, Mark Tewart talks about why you should make your sales process more modern and customer-centric.
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Why Dealers Should Concentrate on Experience, Not Price
On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....
Making the Commitment to Provide a Top-Tier Customer Experience
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...
GNYADA President Mark Schienberg Says Mayor Bill de Blasio ‘completely out of step’ with...
Recently, New York City mayor Bill de Blasio made some controversial statements regarding his feelings on the future of automotive consumerism in his city,...
How Dealership Culture Drives Employee Motivation – Walter Bond
The auto industry has seen some levels of success in the past 90 days, but there is some apprehension about how the industry will...
‘I’m Never Going to Own a Car Again’ NYC Mayor de Blasio Pushes Mass...
“Cars are the past, the future is going to be mass transit, biking, walking…I’m never going to own a car again, I can tell...
Veteran Trainer Tommy Gibbs on Improving Used-Car Gross Profit
On today's show, we’re pleased to welcome veteran trainer Tommy Gibbs, President of Tommy Gibbs and Associates, and author of "7 Common Sense Factors...
What is the State of Lending During COVID-19 and How Can F&I Adapt?
There has been a lot of talk and analysis over the last few months about how the car industry has had to adapt to...
